Durability Engineer

The Durability Engineer serves as the voice of the customer and is responsible for vehicle durability testing to ensure that all potential customer issues are identified, reported, and resolved prior to product launch.

Job responsibilities include:

• Responsible for supporting vehicle durability testing – providing initial RCA for technical vehicle issues
• Triage of CEL's and DTC's to root cause issue, identify contributors such as wiring, hardware or software, provide vehicle scan report of vehicle software level, and timestamp of incident for data review through Aptiv data logger
• Update vehicles with latest software as new releases are available
• Review of driver comments to identify issues and initiate root cause analysis of issue
• Daily/weekly inspection of vehicles to identify component deterioration and potential failures
• Assessment of component failures, documenting issue, condition of surrounding parts, potential sequence of events leading to failure
• Document issues in PGTIS (Engineering Notes), share findings at weekly pending issues meeting, provide photos, torque data, component test cycles/mileage, severity of issue, and request for replacement parts
• Upgrade components, documenting installation time, guidance on installation process through clear and detailed work orders, and review prior to returning to test
• Assist with analysis of all vehicle data
• Conduct hands-on vehicle evaluations throughout the test
• Report and document vehicle issues and observations
• Ensure compliance with common business practices
• Present identified vehicle issues to senior leadership, release engineers, and management
• 100% on site at Chelsea Proving Grounds

Basic Qualifications:

• Minimum of a Bachelor of Science in Mechanical, Electrical or Computer Engineering or related degree
• Minimum of 3 years of auto industry experience, or related experience
• Strong understanding of automotive/vehicle fundamentals - specifically in electrical and powertrain
• High level of problem solving and analytical skills
• Should possess strong knowledge of corporate systems – Vector tools, Dealer Connect, CDA
• Proficient in Microsoft – Word, Excel & PowerPoint
• Ability to work in a fast-paced environment
• Self-motivated and directed
• Effective presentation/public speaking skills

Preferred Qualifications:

• Proficient in utilizing vehicle diagnostic tools to assist in root cause analysis
• Strong knowledge in Can, Can FD, Ethernet and Lin protocol