Jobs in the United States

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Added 13 mins ago
DE
Coordinator, Career Center System
Detroit Employment Solutions Corporation
Detroit, MI
- $55,000 to $60,000 USD / year
The coordinator provides administrative, operational, and program support for the adult career center system. The role includes planning and organizing programs and activities, managing key…
Added 33 mins ago
R
$21/HR FULL-TIME Assistant Manager
Regal
BOLINGBROOK, IL
- Full-time
…suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any…
Added 33 mins ago
Activities Coordinator- Grand Oaks of Okeechobee
VNA of Florida
Okeechobee, FL
…resident interests and talents to assist in developing a diverse program. Continuously evaluates programming with resident and family input sharing ideas with Activity…
Added 40 mins ago
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
BRENTWOOD, TN
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 40 mins ago
W
Senior Pharmacy Technician
Walgreens
GAFFNEY, SC
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 40 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
AKRON, OH
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 40 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MOREHEAD, KY
- $17 to $23.25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 40 mins ago
W
Certified Senior Pharmacy Technician
Walgreens
CHICAGO, IL
- $21 to $29 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 40 mins ago
W
Certified Pharmacy Technician
Walgreens
PHOENIX, AZ
- $19.25 to $26 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 49 mins ago
WV
Director of Facilities & Operations
Wenatchee Valley College
Wenatchee, WA
- $8,750 to $9,583.33 USD / month
…investment priorities, and prepares reports and recommendations for senior…
Added 51 mins ago
UO
Associate Licensing Manager
University of Colorado Denver
Boulder, CO
- $70,000 to $80,000 USD / year
The Associate Licensing Manager catalyzes the commercialization of research innovations. To promote successful commercialization, the Associate Licensing Manager uses an entrepreneurial…
Added 51 mins ago
UO
Finance and Accounting Senior Professional
University of Colorado Denver
Boulder, CO
- $68,000 to $72,000 USD / year
Develop and present advanced financial reports to senior leadership (Department Chair, Manager of Finance and Operations, Principal Investigators) with actionable insights.
Added 1 hour ago
Hardware Architecture Manager
Ford
Dearborn, MI · Dearborn
The Global Chassis Architecture Manager (Leadership Level 4) leads the global department that defines early underbody architecture, with enhanced focus on suspension, steering, brakes, and…
Added 1 hour ago
Executive Communications Manager, Americas Software and Services Sales (West Coast)
Cisco
San Jose, CA
As an Executive Communications Manager, you will create clear, compelling, and innovative communications for the Vice President for Americas Software and Services Sales, while also…
Added 1 hour ago
Hardware Architecture Manager
Ford Global
Dearborn, MI
The Global Chassis Architecture Manager (Leadership Level 4) leads the global department that defines early underbody architecture, with enhanced focus on suspension, steering, brakes, and…
Added 1 hour ago
Area Manager (Physical Therapist) - Outpatient Rehab
Hartford HealthCare
Mystic, CT
…homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 40 outpatient locations offering physical, occupational,…
Added 1 hour ago
Registered Nurse (RN) - ED
Hartford HealthCare
Meriden, CT
…Healthcare: • Automatic enrollment into the Nurse Residency Program for all graduate RNs with less than one year of experience. • Tuition Reimbursement up to $5,250.00 after six months of…
Added 1 hour ago
Assistant Clinical Manager (Home Health)
Masonicare
Wallingford, CT
Assistant Clinical Manager (Home Health) Job Location: Wallingford Center, Connecticut
Added 1 hour ago
Senior Financial Analyst – NBC Sports
NBC Universal
Stamford, CT
…Sports’ programs. We work closely with FP&A, Controllership and Program Finance to fulfill corporate reporting requirements and provide meaningful insights into spending and cost trends to…
Added 1 hour ago
Senior Manager, Actuarial - Commercial Fully Insured
CVS Health
Hartford, CT
…for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award…
Added 1 hour ago
Lead Machinist - Swiss and Mill Turn
ARUNDEL MACHINE
Newtown, CT
Retrieves current revision CNC program and downloads to machine.
Added 1 hour ago
Senior Manager, Internal and External Reporting
Eliassen Group
Hartford, CT
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 1 hour ago
Senior Manager, Internal and External Reporting
Eliassen Group
Oklahoma City, OK
The Senior Manager will have significant exposure to senior finance leadership and external auditors and will lead a team of accounting and reporting professionals. The ideal candidate…
Added 1 hour ago
Claims Automotive Team Manager - Communications
null, ACSC Management Services Inc
Costa Mesa, CA
…communication strategies that lead to an effective connection between senior leadership, mission, values, and the larger claims…
Added 1 hour ago
Administrative Partner and Office Manager
Meta
Beaver Dam, WI
Meta is seeking an experienced Administrative Partner and Office Manager to support multiple data center leaders. The person in this role will need to be a masterful problem-solver and an…

Closed listing

Stefanini Group

Sr. Technical Service Manager

St. Louis, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Stefanini is seeking a dynamic and experienced Sr. Technical Service Manager to join our Infrastructure TSMO services organization. In this pivotal role, you will be the single point of contact for one of our accounts, ensuring operational readiness and oversight governance. Your leadership will be instrumental in driving excellence and fostering strong relationships with our customers.

Key Responsibilities:

Process Maturation: Lead initiatives to enhance internal processes, breaking down work into logical functions to enable agile and efficient team delivery.
Customer Relationship Management: Manage customer expectations and establish clear accountabilities to ensure alignment and satisfaction.
Delivery Commitment Clarity: Communicate delivery commitments effectively, prioritizing tasks to maximize value for the customer and the organization.
Stakeholder Engagement: Maintain effective communication with senior-level customer stakeholders, project delivery teams, internal teams, and third-party vendors.
Bottleneck Resolution: Proactively identify and address bottlenecks, balancing security and business needs against constraints.
Governance Oversight: Define and maintain robust governance frameworks, including reporting, monitoring, escalation, and control mechanisms.
Progress Reporting: Maintain comprehensive progress reports, including program metrics, risk matrices, and timelines, to communicate team performance and project status.
Policy and Process Management: Develop and implement policies and processes tailored to customer needs, ensuring adherence and compliance.
Continuous Improvement: Champion a framework for continuous service improvement, automation and innovation. Consolidated the account roadmap and integrates achievements into governance practices.
Team Shielding: Remove impediments for teams and protect them from external disruptions to foster a productive environment.
Issue Tracking and Resolution: Oversee issue tracking and action planning, ensuring accountability and timely resolution.

Qualifications:

Experience: 10+ years of professional IT experience, with at least 6 years in technical service management, managing multi-disciplinary teams focused on Workplace and/or Hybrid Cloud Infrastructure platforms and services.
ITIL Proficiency: Demonstrated experience in designing, implementing, and managing ITIL core processes (incident, request fulfillment, change management, problem management).
Technical Acumen: Familiarity with IT infrastructure components (Active Directory, Network, Storage, Virtualization, etc.) and Digital Workplace technologies (Microsoft Endpoint Management, O365).
Process Automation: Knowledge of IT process automation tools such as ServiceNow, HPSM, or BMC Remedy.
Security Frameworks: Understanding information security management frameworks (ISO/IEC 27001, ITIL, COBIT) and ability to communicate IT risks to stakeholders effectively.
Communication Skills: Exceptional written and verbal communication skills in English
Interpersonal Skills: Strong collaborative, interpersonal, and customer service skills, with the ability to resolve escalations and manage incidents effectively.
Analytical Skills: Excellent deductive reasoning, critical thinking, problem-solving, and prioritization abilities.
Initiative and Integrity: High level of personal integrity, initiative, and dependability, with the ability to work independently.
Tech Proficiency: Proficient in Microsoft Office tools, particularly Excel and PowerPoint.

Qualifications:

Experience: 10+ years of professional IT experience, with at least 6 years in technical service management, managing multi-disciplinary teams focused on Workplace and/or Hybrid Cloud Infrastructure platforms and services.
ITIL Proficiency: Demonstrated experience in designing, implementing, and managing ITIL core processes (incident, request fulfillment, change management, problem management).
Technical Acumen: Familiarity with IT infrastructure components (Active Directory, Network, Storage, Virtualization, etc.) and Digital Workplace technologies (Microsoft Endpoint Management, O365).
Process Automation: Knowledge of IT process automation tools such as ServiceNow, HPSM, or BMC Remedy.
Security Frameworks: Understanding information security management frameworks (ISO/IEC 27001, ITIL, COBIT) and ability to communicate IT risks to stakeholders effectively.
Communication Skills: Exceptional written and verbal communication skills in English
Interpersonal Skills: Strong collaborative, interpersonal, and customer service skills, with the ability to resolve escalations and manage incidents effectively.
Analytical Skills: Excellent deductive reasoning, critical thinking, problem-solving, and prioritization abilities.
Initiative and Integrity: High level of personal integrity, initiative, and dependability, with the ability to work independently.
Tech Proficiency: Proficient in Microsoft Office tools, particularly Excel and PowerPoint.

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