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Senior Environmental Consultant Manager
Sargent & Lundy
Cranberry Township, PA
…may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow improvement, or other aspects of their…
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Senior Environmental Consultant Manager
Sargent & Lundy
Wilmington, DE
…may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow improvement, or other aspects of their…
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Senior Environmental Consultant Manager
Sargent & Lundy
Hamilton, NJ
…may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities, workflow improvement, or other aspects of their…
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Project Manager -- Energy & Industrial Group
Sargent & Lundy
Chicago, IL
A BS in engineering from an ABET-accredited engineering program is required.
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Senior Project Manager
Mace
Philadelphia
…construction phase in accordance with the overall delivery program and agreed project milestones and is accountable for the scope of works relating to the project…
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Project Manager (M2)
Mace
Raleigh
…construction phase in accordance with the overall delivery program and agreed project milestones and is accountable for the scope of works relating to the project…
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Entry-level Lube Tech/Technician
VIOC
Batesville, MS
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
Covington, TN
- $15.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician (Part Time)
VIOC
Monticello, MN
- $18.5 USD / hour
- Part-time
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
FRIDLEY, MN
- $18.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
Salem, OR
- $16.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
WOOD RIVER, IL
- $17.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
Maryville, TN
- $15.25 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 1 min ago
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Entry-level Lube Tech/Technician
VIOC
Opelika, AL
- $14.75 USD / hour
Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:
Added 2 mins ago
Marketing & Communications Coordinator
Shriners Hospitals for Children
Shreveport, LA
Provides a wide range of MarCom functions support to location leadership and the MarCom Manager/Director/Regional/Sr. Regional Director including, but not limited to, writing, editing,…
Added 2 mins ago
Marketing & Communications Coordinator
Shriners Hospitals for Children
Woodbury, MN
Provides a wide range of MarCom functions support to location leadership and the MarCom Manager/Director/Regional/Sr. Regional Director including, but not limited to, writing, editing,…
Added 3 mins ago
Sr. Marketing Manager, Strategic Programs, Amazon Leo
Amazon Kuiper Commercial Services LLC
Bellevue, WA
The Amazon Leo North America Consumer team is looking for a talented Senior Marketing Manager who will lead strategy for core programs and audiences across the US, Canada, and Mexico. This…
Added 4 mins ago
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Account Executive, Talent & Influencer Integration - Nonprofit
Sunshine Sachs Morgan & Lylis
NY · Los Angeles, CA
- $60,000 USD / year
You may notice our digital presence is purposefully understated. While our clients are global household names, we believe the best work happens when the spotlight stays firmly on those we…
Added 5 mins ago
Manager, K-12 Education
Board of Jewish Education
New York, NY
The Jewish Education Project seeks a full-time Manager, K-12 Education to join the CJIL team. Reporting to the Director of K-12 Program Implementation, the K-12 Education Manager will join…
Added 5 mins ago
Category Manager, Food Service
Minuteman Food Mart
Elizabethtown, NC · Wilmington, NC
This is a strategic, commercially focused role. The Category Manager, Foodservice is expected to build and manage a high-performing proprietary foodservice program that is differentiated,…
Added 5 mins ago
Engineering Manager
Emerald Technologies
Saline, MI
The Engineering Manager leads and manages the engineering organization with a specific focus on front- end engineering, process engineering, and manufacturing engineering for PCBA contract…
Added 7 mins ago
Project Manager-Bank ATM Installation Program
Turner & Townsend
Remote, United States
The Project Manager provides consulting services for our financial services client account to help achieve the company's strategic business objectives. Program consists of new ATM…
Added 7 mins ago
Project Manager-Bank ATM Installation Program
Turner & Townsend
Remote, United States
The Project Manager provides consulting services for our financial services client account to help achieve the company's strategic business objectives. Program consists of new ATM…
Added 7 mins ago
Project Manager-Bank ATM Installation Program
Turner & Townsend
Remote, United States
The Project Manager provides consulting services for our financial services client account to help achieve the company's strategic business objectives. Program consists of new ATM…
Added 7 mins ago
Project Manager-Bank ATM Installation Program
Turner & Townsend
Remote, United States
The Project Manager provides consulting services for our financial services client account to help achieve the company's strategic business objectives. Program consists of new ATM…

Closed listing

Stefanini Group

Sr. Technical Service Manager

St. Louis, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Stefanini is seeking a dynamic and experienced Sr. Technical Service Manager to join our Infrastructure TSMO services organization. In this pivotal role, you will be the single point of contact for one of our accounts, ensuring operational readiness and oversight governance. Your leadership will be instrumental in driving excellence and fostering strong relationships with our customers.

Key Responsibilities:

Process Maturation: Lead initiatives to enhance internal processes, breaking down work into logical functions to enable agile and efficient team delivery.
Customer Relationship Management: Manage customer expectations and establish clear accountabilities to ensure alignment and satisfaction.
Delivery Commitment Clarity: Communicate delivery commitments effectively, prioritizing tasks to maximize value for the customer and the organization.
Stakeholder Engagement: Maintain effective communication with senior-level customer stakeholders, project delivery teams, internal teams, and third-party vendors.
Bottleneck Resolution: Proactively identify and address bottlenecks, balancing security and business needs against constraints.
Governance Oversight: Define and maintain robust governance frameworks, including reporting, monitoring, escalation, and control mechanisms.
Progress Reporting: Maintain comprehensive progress reports, including program metrics, risk matrices, and timelines, to communicate team performance and project status.
Policy and Process Management: Develop and implement policies and processes tailored to customer needs, ensuring adherence and compliance.
Continuous Improvement: Champion a framework for continuous service improvement, automation and innovation. Consolidated the account roadmap and integrates achievements into governance practices.
Team Shielding: Remove impediments for teams and protect them from external disruptions to foster a productive environment.
Issue Tracking and Resolution: Oversee issue tracking and action planning, ensuring accountability and timely resolution.

Qualifications:

Experience: 10+ years of professional IT experience, with at least 6 years in technical service management, managing multi-disciplinary teams focused on Workplace and/or Hybrid Cloud Infrastructure platforms and services.
ITIL Proficiency: Demonstrated experience in designing, implementing, and managing ITIL core processes (incident, request fulfillment, change management, problem management).
Technical Acumen: Familiarity with IT infrastructure components (Active Directory, Network, Storage, Virtualization, etc.) and Digital Workplace technologies (Microsoft Endpoint Management, O365).
Process Automation: Knowledge of IT process automation tools such as ServiceNow, HPSM, or BMC Remedy.
Security Frameworks: Understanding information security management frameworks (ISO/IEC 27001, ITIL, COBIT) and ability to communicate IT risks to stakeholders effectively.
Communication Skills: Exceptional written and verbal communication skills in English
Interpersonal Skills: Strong collaborative, interpersonal, and customer service skills, with the ability to resolve escalations and manage incidents effectively.
Analytical Skills: Excellent deductive reasoning, critical thinking, problem-solving, and prioritization abilities.
Initiative and Integrity: High level of personal integrity, initiative, and dependability, with the ability to work independently.
Tech Proficiency: Proficient in Microsoft Office tools, particularly Excel and PowerPoint.

Qualifications:

Experience: 10+ years of professional IT experience, with at least 6 years in technical service management, managing multi-disciplinary teams focused on Workplace and/or Hybrid Cloud Infrastructure platforms and services.
ITIL Proficiency: Demonstrated experience in designing, implementing, and managing ITIL core processes (incident, request fulfillment, change management, problem management).
Technical Acumen: Familiarity with IT infrastructure components (Active Directory, Network, Storage, Virtualization, etc.) and Digital Workplace technologies (Microsoft Endpoint Management, O365).
Process Automation: Knowledge of IT process automation tools such as ServiceNow, HPSM, or BMC Remedy.
Security Frameworks: Understanding information security management frameworks (ISO/IEC 27001, ITIL, COBIT) and ability to communicate IT risks to stakeholders effectively.
Communication Skills: Exceptional written and verbal communication skills in English
Interpersonal Skills: Strong collaborative, interpersonal, and customer service skills, with the ability to resolve escalations and manage incidents effectively.
Analytical Skills: Excellent deductive reasoning, critical thinking, problem-solving, and prioritization abilities.
Initiative and Integrity: High level of personal integrity, initiative, and dependability, with the ability to work independently.
Tech Proficiency: Proficient in Microsoft Office tools, particularly Excel and PowerPoint.

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