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Infrastructure Engineer III
Subaru
Camden, NJ
- $120,000 to $140,000 USD / year
…deployment tools (e.g., Group Policy, System Center Configuration Manager [SCCM], Terraform, Ansible), continuous integration and continuous delivery/deployment (CI/CD) and version control…
Added just now
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Accounts Payable Accounting Analyst
Subaru
Camden, NJ
- $76,000 to $90,000 USD / year
Leads the resolution of complex invoices and system exceptions across Oracle, SAP Concur, and BPO-supported A/P automation platforms. Performs root-cause analysis, coordinates corrective…
Added 1 min ago
Oracle Cloud ERP Project Manager
Argano
Remote, United States
…expertise in business applications, cloud, data & analytics, automation, and…
Added 1 min ago
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Lead Governance, Risk and Compliance Manager
Cohere Health
United States
- $133,000 to $145,000 USD / year
We’re looking for an experienced Lead Governance, Risk and Compliance (GRC) Manager to lead and mature our enterprise security governance, risk management, regulatory compliance, and…
Added 2 mins ago
Shipping Associate - Triple S Flotech
Floworks International LLC
Jacksonville, FL
Triple S Flotech is a manufacturer’s representative and factory authorized automation facility for valves that are engineered to withstand the most severe applications. Our ADREM™ line of…
Added 3 mins ago
Sr Manager Sourcing
NBCUniversal
Universal City, CA
…operations, sourcing strategies, and supplier relationships. The Sr. Manager will deliver procurement efficiency, beneficial spend economics and savings via utilization of sourcing…
Added 3 mins ago
Senior Specialist, IT Audits and SOX Compliance
Charles Schwab Inc.
Lone Tree, CO
…assigned to prepare, and this position reports to a Senior Team Manager, IT Audits and SOX Compliance. This position is located in Lone Tree, Colorado, and candidates must be within…
Added 3 mins ago
Manager, IT Audits and SOX Compliance
Charles Schwab Inc.
Lone Tree, CO
The SCO is looking for a Manager to support the Information Technology (IT) portions of the ICFR and ICOC Assessments. This Manager will be responsible for the portions of the assessments…
Added 4 mins ago
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Factory Manager
Randstad USA
Garland, TX
- $120,000 to $150,000 USD / year
…engineered surfaces is hiring an on-site Industrial Software & Automation Engineer. In this role, you will take technical ownership of plant software, automated controls diagnostics, and…
Added 7 mins ago
Electrical Engineer 3 - Nuclear
Sargent & Lundy
Surry, VA
Under the direction of the electrical engineering lead or project manager, this position will offer you the opportunity to work in a project team environment with other engineers and…
Added 8 mins ago
Data Management Discipline Leader
CDM Smith
United States
Field Data Acquisition and Automation: Advance the use of electronic field data collection tools and automated workflows that reduce manual transcription, improve real-time data…
Added 10 mins ago
Director, Prior Authorization
TrueScripts Management Services
Washington, IN
Dream Manager Program (yes, it’s a real thing!)
Added 12 mins ago
Business Systems Analyst- Zuora Administrator
Canopy
Draper, UT · South Jordan, UT
…building seamless integrations across tools to leveraging AI and automation to streamline our billing and financial operations. We love analysts who are thoughtful, process-oriented,…
Added 13 mins ago
Emerging Talent & Onboarding Program Manager
Mercury
San Francisco, CA
As our Emerging Talent & Onboarding Program Manager, you’ll own that moment for nearly everyone who joins Mercury, across new hire onboarding, internships, and a new apprenticeship program.…
Added 14 mins ago
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Senior Manager, Portfolio Reporting & Compliance
Solar Landscape
Remote, United States
- $140,000 to $160,000 USD / year
We are seeking a Senior Manager, Portfolio Reporting and Compliance, to lead portfolio reporting and financing compliance at Solar Landscape. This leader will own the reporting and…
Added 16 mins ago
Sr. Director Indirect Strategic Sourcing
USA-Medtronic MiniMed, Inc 1017
Los Angeles, CA · Virtual, GA · San Antonio, TX
Accelerate Procurement Transformation: Leverage analytics, AI, automation, and digital capabilities to improve sourcing effectiveness, spend visibility, compliance, and team productivity.
Added 18 mins ago
1
Senior Director, Product Security
1Password
Remote, United States
- $272,000 to $408,000 USD / year
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 18 mins ago
1
Senior Manufacturing Engineer - Actuators
1X
San Carlos, CA
- $140,000 to $190,000 USD / year
- Drive down cost, cycle time, and scrap through automation, line balancing, and root-cause corrective action, backed by PFMEAs, control plans, and work instructions that run the floor.
Added 19 mins ago
Consulting Services Account Specialist 4
Red Hat, LLC
Remote, United States
The Red Hat FSI Services team is looking for a Consulting Services Manager to join us in the United States. In this role, you will develop, cultivate, and manage relationships within key…
Added 19 mins ago
Software Engineer (Python, APIs, OCP/Kubernetes, Nvidia GPUs)
PNC
Pittsburgh, PA · Birmingham, AL · Farmers Branch, TX · Strongsville, OH
- Python experience strongly preferred, particularly for automation or
Added 19 mins ago
Portfolio Analytics & Strategy Specialist
PNC
Pittsburgh, PA · Charlotte, NC · Raleigh, NC · Brecksville, OH · Houston, TX
· Working knowledge of Python, Power BI and Tableau for data analysis, automation, and reporting support.
Added 20 mins ago
Cost Management Analyst
TMN Toyota Motor North America Company
San Antonio, TX
Reporting to the A&F Manager, the person in this role will support the Accounting & Finance] department's objective to monitor, develop, promote cost reduction activities and to meet…
Added 20 mins ago
Install Base Manager, Startups
Vercel
Austin, TX · NY · San Francisco, CA
…commercial structures that fit their scale. By using AI and automation to maximize your team's impact, you'll turn expansion wins into repeatable playbooks across the startup…
Added 24 mins ago
Marketing Communications Manager
Ameriprise Financial Services, LLC.
Minneapolis, MN
…longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique…
Added 24 mins ago
VP, Site Reliability Engineer
SAMC SitusAMC Holdings Corp
Remote, United States
Drive the development and implementation of automation solutions to remove “toil”, streamline processes, reduce manual interventions, and enhance the overall efficiency of the product…

Stefanini Group

Sr. Technical Service Manager

St. Louis, MO, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Stefanini is seeking a dynamic and experienced Sr. Technical Service Manager to join our Infrastructure TSMO services organization. In this pivotal role, you will be the single point of contact for one of our accounts, ensuring operational readiness and oversight governance. Your leadership will be instrumental in driving excellence and fostering strong relationships with our customers.

Key Responsibilities:

Process Maturation: Lead initiatives to enhance internal processes, breaking down work into logical functions to enable agile and efficient team delivery.
Customer Relationship Management: Manage customer expectations and establish clear accountabilities to ensure alignment and satisfaction.
Delivery Commitment Clarity: Communicate delivery commitments effectively, prioritizing tasks to maximize value for the customer and the organization.
Stakeholder Engagement: Maintain effective communication with senior-level customer stakeholders, project delivery teams, internal teams, and third-party vendors.
Bottleneck Resolution: Proactively identify and address bottlenecks, balancing security and business needs against constraints.
Governance Oversight: Define and maintain robust governance frameworks, including reporting, monitoring, escalation, and control mechanisms.
Progress Reporting: Maintain comprehensive progress reports, including program metrics, risk matrices, and timelines, to communicate team performance and project status.
Policy and Process Management: Develop and implement policies and processes tailored to customer needs, ensuring adherence and compliance.
Continuous Improvement: Champion a framework for continuous service improvement, automation and innovation. Consolidated the account roadmap and integrates achievements into governance practices.
Team Shielding: Remove impediments for teams and protect them from external disruptions to foster a productive environment.
Issue Tracking and Resolution: Oversee issue tracking and action planning, ensuring accountability and timely resolution.

Qualifications:

Experience: 10+ years of professional IT experience, with at least 6 years in technical service management, managing multi-disciplinary teams focused on Workplace and/or Hybrid Cloud Infrastructure platforms and services.
ITIL Proficiency: Demonstrated experience in designing, implementing, and managing ITIL core processes (incident, request fulfillment, change management, problem management).
Technical Acumen: Familiarity with IT infrastructure components (Active Directory, Network, Storage, Virtualization, etc.) and Digital Workplace technologies (Microsoft Endpoint Management, O365).
Process Automation: Knowledge of IT process automation tools such as ServiceNow, HPSM, or BMC Remedy.
Security Frameworks: Understanding information security management frameworks (ISO/IEC 27001, ITIL, COBIT) and ability to communicate IT risks to stakeholders effectively.
Communication Skills: Exceptional written and verbal communication skills in English
Interpersonal Skills: Strong collaborative, interpersonal, and customer service skills, with the ability to resolve escalations and manage incidents effectively.
Analytical Skills: Excellent deductive reasoning, critical thinking, problem-solving, and prioritization abilities.
Initiative and Integrity: High level of personal integrity, initiative, and dependability, with the ability to work independently.
Tech Proficiency: Proficient in Microsoft Office tools, particularly Excel and PowerPoint.

Qualifications:

Experience: 10+ years of professional IT experience, with at least 6 years in technical service management, managing multi-disciplinary teams focused on Workplace and/or Hybrid Cloud Infrastructure platforms and services.
ITIL Proficiency: Demonstrated experience in designing, implementing, and managing ITIL core processes (incident, request fulfillment, change management, problem management).
Technical Acumen: Familiarity with IT infrastructure components (Active Directory, Network, Storage, Virtualization, etc.) and Digital Workplace technologies (Microsoft Endpoint Management, O365).
Process Automation: Knowledge of IT process automation tools such as ServiceNow, HPSM, or BMC Remedy.
Security Frameworks: Understanding information security management frameworks (ISO/IEC 27001, ITIL, COBIT) and ability to communicate IT risks to stakeholders effectively.
Communication Skills: Exceptional written and verbal communication skills in English
Interpersonal Skills: Strong collaborative, interpersonal, and customer service skills, with the ability to resolve escalations and manage incidents effectively.
Analytical Skills: Excellent deductive reasoning, critical thinking, problem-solving, and prioritization abilities.
Initiative and Integrity: High level of personal integrity, initiative, and dependability, with the ability to work independently.
Tech Proficiency: Proficient in Microsoft Office tools, particularly Excel and PowerPoint.

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