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Senior Platform Software Engineer
Oracle
Nashville, TN
- $92,500 to $209,500 USD / year
We are seeking a Senior Software Engineer to help design, build, and evolve the next generation of Merino's platform capabilities. This hands-on engineering role focuses on developing…
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Senior Manager, Cloud Solutions Engineer - Forward Deployed Engineering
Oracle
Reston, VA · Washington, DC
Oracle Government, Defense & Intelligence has an exciting opportunity for a Senior Manager, Cloud Solutions Engineer - Forward Deployed Engineering
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Process Engineer I
Honeywell Aerospace
San Jose, CA
As a Process Engineer I here at Honeywell Aerospace, you will play a critical role in supporting and optimizing manufacturing processes, ensuring high product quality, and driving…
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Lead Security Cloud & AI Analyst
EPAM Systems
San Jose, CA
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Senior Security Cloud & AI Analyst
EPAM Systems
San Jose, CA
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Senior Analyst, Compliance Technology
Coinbase
Sacramento, CA
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
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Senior AWS Cloud Engineer
Serco
Sacramento, CA
We are seeking a highly skilled and experienced AWS Cloud Engineer to join our IT Operations organization and contribute to the ongoing development of our cloud-native platform.This role…
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Network Infrastructure Engineer II
Akamai Technologies, Inc.
Sacramento, CA
- $83,200 to $149,800 USD / year
Would you enjoy building high use and highly critical global platform infrastructures?
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AI Automation Architect - Manufacturing and MES processes- Remote
Cognizant
Sacramento, CA
…fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products…
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Senior Design Manager (Data Center)
Jacobs
Duarte, CA · Sacramento, CA · Long Beach, CA
Translate GPU, accelerator, HPC, and next-generation IT platform requirements into facility requirements for power, cooling, connectivity, rack configuration, structural loading, service…
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Software Engineer
Teradata
Sacramento, CA
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and…
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Software Engineer II
Amentum
Sacramento, CA
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
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Data Engineer III
Simplot
Boise, ID
…principles, theories, and concepts to solve a range of data and platform challenges of varying complexity. The Data Engineer III utilizes modern cloud data tools, distributed processing…
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Sr Software Engineer (HashiCorp Vault)
IBM
San Francisco, CA · San Jose, CA
We're looking for a seasoned engineer to design, build, and operate HashiCorp Vault as a service. You'll be responsible for secure, highly available, and compliant secrets management…
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Solution Engineer- Brand Technical Specialist (Hashicorp Portfolio)
IBM
Burlingame, CA · San Francisco, CA
As a Solutions Engineer supporting the HashiCorp portfolio, you'll work directly with customers to solve complex challenges across infrastructure automation, cloud security, and platform…
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Student Intern, AI Engineer
Celestica
San Diego, CA · San Jose, CA
With deep expertise in design, engineering, manufacturing, supply chain management and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid…
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Senior Full Stack Software Engineer - Identity Verification & Proofing
Intuit
SAN DIEGO, CA · MOUNTAIN VIEW, CA
Come join the join Intuit’s Identity Verification Team as a Senior Software Engineer. You’ll be part of a team developing highly available, scalable, industry leading services and…
Added 2 mins ago
Senior Machine Learning Engineer
DK Crown Holdings Inc.
Boston, MA
As a Senior Machine Learning Engineer, you’ll shape the technical direction of the Machine Learning Platform that powers data science, analytics, and machine learning capabilities across…
Added 3 mins ago
CFD Engineer - AI Trainer
Mindrift
Remote, United States
…required expertise. Please note that other projects on the platform may offer different earning levels based on their…
Added 3 mins ago
CFD Engineer - AI Trainer
Mindrift
Remote, United States
…required expertise. Please note that other projects on the platform may offer different earning levels based on their…
Added 3 mins ago
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Senior Full Stack Engineer
Xplor
Remote, United States
- $180,000 to $200,000 USD / year
AI Engineering builds the shared platform that powers AI across every Xplor product: the agent runtime, model gateway, retrieval, guardrails, evaluations and cost controls. We solve the…
Added 3 mins ago
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Senior Site Reliability Engineer
Xplor
Remote, United States
- $150,000 to $200,000 USD / year
We're looking for a hands-on Site Reliability Engineer to own how our agent platform behaves in production. AI workloads bring new reliability problems: long streaming responses, background…
Added 4 mins ago
Associate, Engineer
RWE
Austin, TX
The tools on the platform address real-time and historical performance, provide underperformance alerts and summarize relevant asset data for a variety of audiences including upper…
Added 4 mins ago
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Head of AI Transformation, Engineering & SaaS Operations, MD
Charles River Systems Inc MA
United States
- $170,000 to $282,500 USD / year
Establish enterprise knowledge management capabilities that improve engineer and support productivity.
Added 4 mins ago
Customer AI & Automation Engineer
Vectra
TX · Austin, TX
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it…

Stefanini Group

Copilot Studio Agent Engineer

Richmond, VA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Stefanini Group is hiring! Stefanini is looking for Copilot Studio Agent Engineer-Remote For quick apply, please contact Sudhanshu Shrivastava; Ph: 248 582 6510 Sudhanshu.shrivastava@stefanini.com

W2 Candidates Only

ServiceNow Integration and Enterprise Automation

Role Summary:

We are seeking a Copilot Studio Agent Engineer to design, build, and operate declarative agents in Copilot Studio that orchestrate end to end workflows across ServiceNow and the Microsoft ecosystem. This role focuses on approved connectors, governed environments, human in the loop controls, and secure automation of packaging, deployment, monitoring, and remediation processes. The engineer will partner with platform operators, governance bodies, and business owners to deliver reliable agent workflows that meet Enterprise guardrails and data governance requirements.

Why this role exists:

The Enterprise's Copilot Studio policy centers agents as the workflow UI, with environment, connector, DLP, and autonomy guardrails that require a dedicated builder operating through gated CI/CD and audited run time. The engineer ensures agents and integrations remain compliant, observable, and resilient, while providing streamlined experience to operational teams.

Key Responsibilities:

Agent Design and Orchestration

Design declarative Copilot Studio agents for request intake, pipeline monitoring, deployment verification, and remediation flows. Ensure agents implement HITL, HOTL, and approved HOOTL patterns for critical actions.
Ground agents in approved internal knowledge sources and allow listed external sources. Maintain transparency of agent reasoning and action history.
Implement operational dashboards and alerts for intervention events, failures, and escalations. Log all actions and interventions to the centralized platform (for example, ELMA, Splunk), with audit trails available to governance bodies.

ServiceNow Integration

Configure ServiceNow OAuth2 Registry and identity flows required for Copilot Studio agent access. Coordinate with ServiceNow platform teams on registration, RBAC, and token lifecycle.
Implement Virtual Agent Bot Interconnect and handoff patterns for bi directional conversations between Copilot Studio agents and ServiceNow Virtual Agent. Validate user journeys and escalation paths end to end.
Enable ServiceNow REST APIs for Knowledge Base and ticketing functions. Map permissions and roles to Enterprise classification rules and DLP policies.
Plan for future interoperability with Now Assist, coordinating proofs of concept and policy reviews with platform operators and AoE.

Connectors, Data, and Environment Guardrails

Build solutions only with approved connectors, reviewing external or custom connectors through the formal intake and exception processes. Enforce DLP across all environments.
Promote solutions across DEV, UAT, and PROD using managed environments and CI/CD gates for functional, security, and compliance checks. Maintain CMDB entries, owner assignments, naming standards, and backup strategies.
Classify inputs, outputs, and logs according to Enterprise data standards. Use synthetic or production data copies in UAT only with explicit approvals.

Reliability, Security, and Compliance

Implement human in the loop approvals for all critical actions. Design escalation protocols when authority thresholds are exceeded or anomalous behaviors occur.
Instrument agents for runtime monitoring, failure detection, and safe stop controls. Respond to suspension triggers from Platform Operators and deliver remediation plans that pass all gates prior to reactivation.
Participate in governance reviews, ensure evidence is captured for lifecycle, IAM attestation, and annual guardrail reviews.

Required Qualifications:

Experience building Copilot Studio agents or Power Platform solutions in governed enterprise environments. Ability to design declarative workflows that fit HITL, HOTL, and HOOTL models.
Hands on experience integrating Microsoft platforms with ServiceNow, including OAuth2 configuration, REST API usage, and Virtual Agent Bot Interconnect.
Proficiency with CI/CD for the Power Platform, environment promotion, and gated release checks for security and compliance.
Strong understanding of Enterprise data classification, DLP, and audit requirements. Comfortable instrumenting solutions for centralized logging and audit trails.
Ability to troubleshoot connectors, identity, RBAC, and run time orchestration between Copilot Studio and ServiceNow.

Preferred Qualifications:

Experience with Azure Functions, Power Automate, and Dataverse as orchestration backplanes for agent actions.
Familiarity with enterprise IAM attestation and least privilege design for service accounts, makers, and platform roles.
Background in packaging and deployment operations, pipeline monitoring, and automated remediation. Ability to translate operational needs into agent workflows under governance.

Skills and Competencies:

Declarative agent building, prompt design, grounding data curation, and action mapping in Copilot Studio.
Integration architecture for ServiceNow, including secure token flows, KB and ticket APIs, and Virtual Agent handoffs.
Governance literacy and operational rigor, including CMDB hygiene, documentation, evidence capture, and review cadence participation.
Observability and reliability engineering for autonomous workflows, including monitoring, safe stop, and escalation design.
Collaboration with Platform Operators, AoE, and business owners to align solutions to sanctioned usage patterns and guardrails.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group:

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company

Required Qualifications:

Experience building Copilot Studio agents or Power Platform solutions in governed enterprise environments. Ability to design declarative workflows that fit HITL, HOTL, and HOOTL models.
Hands on experience integrating Microsoft platforms with ServiceNow, including OAuth2 configuration, REST API usage, and Virtual Agent Bot Interconnect.
Proficiency with CI/CD for the Power Platform, environment promotion, and gated release checks for security and compliance.
Strong understanding of Enterprise data classification, DLP, and audit requirements. Comfortable instrumenting solutions for centralized logging and audit trails.
Ability to troubleshoot connectors, identity, RBAC, and run time orchestration between Copilot Studio and ServiceNow.

Preferred Qualifications:

Experience with Azure Functions, Power Automate, and Dataverse as orchestration backplanes for agent actions.
Familiarity with enterprise IAM attestation and least privilege design for service accounts, makers, and platform roles.
Background in packaging and deployment operations, pipeline monitoring, and automated remediation. Ability to translate operational needs into agent workflows under governance.

Skills and Competencies:

Declarative agent building, prompt design, grounding data curation, and action mapping in Copilot Studio.
Integration architecture for ServiceNow, including secure token flows, KB and ticket APIs, and Virtual Agent handoffs.
Governance literacy and operational rigor, including CMDB hygiene, documentation, evidence capture, and review cadence participation.
Observability and reliability engineering for autonomous workflows, including monitoring, safe stop, and escalation design.
Collaboration with Platform Operators, AoE, and business owners to align solutions to sanctioned usage patterns and guardrails.

About Stefanini Group:

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