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Senior Hardware Engineer, Systems Integration (Teradyne, Sunnyvale, CA)
Teradyne
San Jose, CA
Teradyne's Integrated Systems Test (IST) Hardware Engineering team is seeking a Senior Hardware Engineer to support the integration, deployment, and troubleshooting of sophisticated…
Added 1 min ago
Lead Proposal Engineer – Renewables
Default Brand
Remote, United States
Ulteig is seeking qualified candidates for a Lead Proposal Engineer – Renewables role within Enterprise Operational Services. This role leads the development of high-quality, client-focused…
Added 1 min ago
AutoCad Drafter
Quanta Services
Sumner, WA
…material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. Our expertise is in power, transmission, distribution, and…
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HMC Quality Engineer (Onsite)
RTX
United States
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join…
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Senior Design Engineer - Mechanical Systems (Onsite)
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Equipment Maintenance Technician-PW/CW
SEH America Inc.
Vancouver, WA
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System Protection & Integration Engineer
Avista Utilities
Spokane, WA
Job DescriptionJoin Avista as a Protection & Integration Engineer and help strengthen the systems that keep our electric grid safe, reliable, and connected. You’ll design protection and…
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Innovation Engineering Manager, WW Innovation Engineering
Amazon
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Software Development Engineer II, Fulfillment by Amazon (FBA)
Amazon
Bellevue, WA
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Solar Development Engineer, Solar Design Team
Amazon
Redmond, WA
We are seeking a Solar Development Engineer to support the design, build, and test of next-generation solar array hardware. In this role, you will contribute to the development of solar…
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Sr. Thermal Design Engineer, Amazon Leo
Amazon
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Linguistic Engineer
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…empower consumers and businesses in new ways.As a Linguistic Engineer (LE), you will focus on helping deliver datasets, models, and knowledge that power the ML systems across all components…
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Senior Analyst, Compliance Technology
Coinbase
Olympia, WA
We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable…
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Electrical Engineer, Sr
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CHAMPLIN, MN
We are seeking an Electrical Engineer, Sr to oversees and leads the design of electrical control systems for safe, effective, and efficient operation of Forgent products and processes while…
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Akamai Technologies, Inc.
Olympia, WA
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As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
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Senior Network Engineer
Cognizant
Olympia, WA
Cognizant is seeking a Senior Network Engineer to design, implement, secure, operate, and optimize enterprise datacenter, campus, branch, wireless, and hybrid-cloud networks. This role…
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Platform Engineer - Remote
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Software Development Engineer II, FleetWatch Team
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Seattle, WA
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System Development Engineer - AWS Cloudfront, AWS Cloudfront, Platform Services
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Seattle, WA
The System Development Engineer will design, build, secure, implement, code, automate, deploy, and root-cause complex system issues accross many different types of Linux bare metal servers.…
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System Development Engineer, Backbone, Enterprise and Regional Engineering BERE
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The AWS Global Connectivity and Network Availability (GCNA) Organization is looking for a System Development Engineer to join our Backbone Enterprise, and Regional Engineering (BERE) team.…
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Agentic Data Engineer, Frontier AI Tooling
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Data Engineer, Amazon Security Experience
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Senior System Dev Engineer , Data Center Engineering
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Transmission Line Project Engineer (Pacific) - Remote
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Portland, OR · Seattle, WA · Reno, NV · Las Vegas, NV · San Diego, CA · Phoenix, AZ · Honolulu, HI
WSP is seeking a Transmission Line Project Engineer to join our Power Delivery Team. This position offers a flexible work arrangements, with the option to work remotely or from one of our…

Stefanini Group

Copilot Studio Agent Engineer

Richmond, VA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Stefanini Group is hiring! Stefanini is looking for Copilot Studio Agent Engineer-Remote For quick apply, please contact Sudhanshu Shrivastava; Ph: 248 582 6510 Sudhanshu.shrivastava@stefanini.com

W2 Candidates Only

ServiceNow Integration and Enterprise Automation

Role Summary:

We are seeking a Copilot Studio Agent Engineer to design, build, and operate declarative agents in Copilot Studio that orchestrate end to end workflows across ServiceNow and the Microsoft ecosystem. This role focuses on approved connectors, governed environments, human in the loop controls, and secure automation of packaging, deployment, monitoring, and remediation processes. The engineer will partner with platform operators, governance bodies, and business owners to deliver reliable agent workflows that meet Enterprise guardrails and data governance requirements.

Why this role exists:

The Enterprise's Copilot Studio policy centers agents as the workflow UI, with environment, connector, DLP, and autonomy guardrails that require a dedicated builder operating through gated CI/CD and audited run time. The engineer ensures agents and integrations remain compliant, observable, and resilient, while providing streamlined experience to operational teams.

Key Responsibilities:

Agent Design and Orchestration

Design declarative Copilot Studio agents for request intake, pipeline monitoring, deployment verification, and remediation flows. Ensure agents implement HITL, HOTL, and approved HOOTL patterns for critical actions.
Ground agents in approved internal knowledge sources and allow listed external sources. Maintain transparency of agent reasoning and action history.
Implement operational dashboards and alerts for intervention events, failures, and escalations. Log all actions and interventions to the centralized platform (for example, ELMA, Splunk), with audit trails available to governance bodies.

ServiceNow Integration

Configure ServiceNow OAuth2 Registry and identity flows required for Copilot Studio agent access. Coordinate with ServiceNow platform teams on registration, RBAC, and token lifecycle.
Implement Virtual Agent Bot Interconnect and handoff patterns for bi directional conversations between Copilot Studio agents and ServiceNow Virtual Agent. Validate user journeys and escalation paths end to end.
Enable ServiceNow REST APIs for Knowledge Base and ticketing functions. Map permissions and roles to Enterprise classification rules and DLP policies.
Plan for future interoperability with Now Assist, coordinating proofs of concept and policy reviews with platform operators and AoE.

Connectors, Data, and Environment Guardrails

Build solutions only with approved connectors, reviewing external or custom connectors through the formal intake and exception processes. Enforce DLP across all environments.
Promote solutions across DEV, UAT, and PROD using managed environments and CI/CD gates for functional, security, and compliance checks. Maintain CMDB entries, owner assignments, naming standards, and backup strategies.
Classify inputs, outputs, and logs according to Enterprise data standards. Use synthetic or production data copies in UAT only with explicit approvals.

Reliability, Security, and Compliance

Implement human in the loop approvals for all critical actions. Design escalation protocols when authority thresholds are exceeded or anomalous behaviors occur.
Instrument agents for runtime monitoring, failure detection, and safe stop controls. Respond to suspension triggers from Platform Operators and deliver remediation plans that pass all gates prior to reactivation.
Participate in governance reviews, ensure evidence is captured for lifecycle, IAM attestation, and annual guardrail reviews.

Required Qualifications:

Experience building Copilot Studio agents or Power Platform solutions in governed enterprise environments. Ability to design declarative workflows that fit HITL, HOTL, and HOOTL models.
Hands on experience integrating Microsoft platforms with ServiceNow, including OAuth2 configuration, REST API usage, and Virtual Agent Bot Interconnect.
Proficiency with CI/CD for the Power Platform, environment promotion, and gated release checks for security and compliance.
Strong understanding of Enterprise data classification, DLP, and audit requirements. Comfortable instrumenting solutions for centralized logging and audit trails.
Ability to troubleshoot connectors, identity, RBAC, and run time orchestration between Copilot Studio and ServiceNow.

Preferred Qualifications:

Experience with Azure Functions, Power Automate, and Dataverse as orchestration backplanes for agent actions.
Familiarity with enterprise IAM attestation and least privilege design for service accounts, makers, and platform roles.
Background in packaging and deployment operations, pipeline monitoring, and automated remediation. Ability to translate operational needs into agent workflows under governance.

Skills and Competencies:

Declarative agent building, prompt design, grounding data curation, and action mapping in Copilot Studio.
Integration architecture for ServiceNow, including secure token flows, KB and ticket APIs, and Virtual Agent handoffs.
Governance literacy and operational rigor, including CMDB hygiene, documentation, evidence capture, and review cadence participation.
Observability and reliability engineering for autonomous workflows, including monitoring, safe stop, and escalation design.
Collaboration with Platform Operators, AoE, and business owners to align solutions to sanctioned usage patterns and guardrails.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group:

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company

Required Qualifications:

Experience building Copilot Studio agents or Power Platform solutions in governed enterprise environments. Ability to design declarative workflows that fit HITL, HOTL, and HOOTL models.
Hands on experience integrating Microsoft platforms with ServiceNow, including OAuth2 configuration, REST API usage, and Virtual Agent Bot Interconnect.
Proficiency with CI/CD for the Power Platform, environment promotion, and gated release checks for security and compliance.
Strong understanding of Enterprise data classification, DLP, and audit requirements. Comfortable instrumenting solutions for centralized logging and audit trails.
Ability to troubleshoot connectors, identity, RBAC, and run time orchestration between Copilot Studio and ServiceNow.

Preferred Qualifications:

Experience with Azure Functions, Power Automate, and Dataverse as orchestration backplanes for agent actions.
Familiarity with enterprise IAM attestation and least privilege design for service accounts, makers, and platform roles.
Background in packaging and deployment operations, pipeline monitoring, and automated remediation. Ability to translate operational needs into agent workflows under governance.

Skills and Competencies:

Declarative agent building, prompt design, grounding data curation, and action mapping in Copilot Studio.
Integration architecture for ServiceNow, including secure token flows, KB and ticket APIs, and Virtual Agent handoffs.
Governance literacy and operational rigor, including CMDB hygiene, documentation, evidence capture, and review cadence participation.
Observability and reliability engineering for autonomous workflows, including monitoring, safe stop, and escalation design.
Collaboration with Platform Operators, AoE, and business owners to align solutions to sanctioned usage patterns and guardrails.

About Stefanini Group:

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More about this job

Skills

ServiceNow
Packaging
Workflow
CI/CD
Splunk
API development
Regulatory compliance
Identity and access management
Microsoft Power Platform
Troubleshoot
Microsoft Azure
Microsoft Power Automate
Documentation
Collaboration

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