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Software Development Engineer II, GCNA-D Edge
Amazon
Seattle, WA
As a Software Development Engineer, you will problem-solve and innovate in an agile, sometimes ambiguous environment. You will build creative short-term and sustainable long-term solutions…
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Agentic Data Engineer, Frontier AI Tooling
Amazon
Seattle, WA
…Frontier AI teams understand customer needs, develop the right solutions, and deliver them at scale? We are looking for a Data Engineer to own the data foundations behind the products and…
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Amazon
Seattle, WA
Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
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Data Engineer, Amazon Security Experience
Amazon
Seattle, WA
We are seeking a Data Engineer I to join our Security Data Intelligence (SDI) team. In this role, you will build and maintain data pipelines that power security analytics across Amazon.…
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Security Engineer I, AWS Proactive Security Team
Amazon
Seattle, WA
Are you passionate about protecting systems and data at massive scale? As a Security Engineer I at Amazon, you will help safeguard the applications and infrastructure that millions of…
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Electrical Engineer
Actalent
Arlington, VA
Job Title: Electrical EngineerJob DescriptionThis role focuses on leading electrical design for large data centers, overseeing complex projects from concept through completion. You will…
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Software Dev Engineer II, DC Bridge
Amazon
Seattle, WA
We are looking for a Software Development Engineer who is passionate about leading the architecture and development of application software that helps keep Amazon data centers running…
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Seattle, WA
…infrastructure. We are seeking a Senior Design Manager - AI Data Center White Space Design to provide technical leadership for the planning, design, construction, commissioning, and…
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Senior Project Engineering Manager - Water/Wastewater Job Details | Black & Veatch Family of Companies
Black & Veatch
Seattle, WA
You’ll work alongside teams solving complex challenges and turning ideas into solutions that perform in the real world - gaining hands-on experience across projects, technologies, and…
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Confluent - Principal Engineer
IBM
Bellevue, WA · Seattle, WA
At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of…
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Senior Program Manager & Key Client Lead, Data Centers
Ramboll Americas Engineering Solutions, Inc.
Seattle, WA
- $150,000 to $225,000 USD / year
Are you a senior project and client leader who can deepen a strategic data center relationship while delivering complex power infrastructure programs? Do you want to shape an account…
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Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
Bellevue, WA · Redmond, WA · Seattle, WA
The Supplier Quality Engineer for Polymer Matrix Composites is an individual who can apply knowledge of RCCA and/or problem solving to lead supplier quality improvement of complex cross…
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Senior Security Cloud & AI Analyst
EPAM Systems
Seattle, WA
Adhering strictly to data handling guidelines, including limited data sharing and need-to-know access controls
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Lead Security Cloud & AI Analyst
EPAM Systems
Seattle, WA
Adhering strictly to data handling guidelines, including limited data sharing and need-to-know access controls
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Quality Assurance Engineer - PHP
Eliassen Group
Olympia, WA
- $40 to $50 USD / hour
Our client seeks a results-driven Senior Quality Assurance Engineer to support Policyholder Portal applications. The role requires manual, automation, mobile, API, and database testing…
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Workday Adaptive Planning Engineer
Eliassen Group
Olympia, WA
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
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Sr. Mechanical Engineer
Actalent
Pleasanton, CA
Job Title: Sr. R&D Mechanical EngineerJob DescriptionWe are seeking a Research and Development Mechanical Engineer to provide technical leadership in sustaining and improving complex Class…
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Electrical Engineer
Actalent
Greenville, SC
- $52.88 to $76.92 USD / hour
As a Senior Electrical Engineer, you will perform engineering design within industrial power systems to include focus on AC power systems from 120V-15kV as well as PLC control systems with…
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Structural Engineer
Actalent
Greenville, SC
- $31.25 to $48.08 USD / hour
As a Structural Engineer, you will collect and prepare data/information and perform detailed engineering calculations. The Structural Engineer performs basic engineering design for review…
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Process Engineer
Actalent
Asheville, NC
- $57.69 to $62.5 USD / hour
Job Title: CNC Manufacturing EngineerJob DescriptionWe are seeking a dedicated Process Engineer to own technical aspects of the assigned manufacturing area and coordinate technical…
Added 1 min ago
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BOM Engineer
Actalent
Grand Rapids, MI
- $25 to $30 USD / hour
Job Title: BOM Engineer / AnalystJob DescriptionThe BOM Engineer / Analyst plays a key role at the intersection of engineering and manufacturing by creating, maintaining, and improving…
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Packaging Engineer
Actalent
Fort Collins, CO
…packaging across the full product lifecycle. The Packaging Engineer will design structural packaging, develop and validate solutions, test performance, and support production while…
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Senior Enterprise Solutions Engineer
SCN BestCo
Mooresville, NC
The Senior Enterprise Solutions Engineer is responsible for designing, implementing, supporting, and optimizing Microsoft-based business solutions, enterprise applications, workflow…
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BUSINESS AUTOMATION INTEGRATION ENGINEER
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The Business Automation Integration Engineer is responsible for designing, developing, implementing, testing, and maintaining integrations and automated workflows across enterprise…
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…capabilities across applications, services, integrations, databases, data movement workflows, and automation. You will work alongside experienced engineers to understand business…

Stefanini Group

Copilot Studio Agent Engineer

Richmond, VA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Stefanini Group is hiring! Stefanini is looking for Copilot Studio Agent Engineer-Remote For quick apply, please contact Sudhanshu Shrivastava; Ph: 248 582 6510 Sudhanshu.shrivastava@stefanini.com

W2 Candidates Only

ServiceNow Integration and Enterprise Automation

Role Summary:

We are seeking a Copilot Studio Agent Engineer to design, build, and operate declarative agents in Copilot Studio that orchestrate end to end workflows across ServiceNow and the Microsoft ecosystem. This role focuses on approved connectors, governed environments, human in the loop controls, and secure automation of packaging, deployment, monitoring, and remediation processes. The engineer will partner with platform operators, governance bodies, and business owners to deliver reliable agent workflows that meet Enterprise guardrails and data governance requirements.

Why this role exists:

The Enterprise's Copilot Studio policy centers agents as the workflow UI, with environment, connector, DLP, and autonomy guardrails that require a dedicated builder operating through gated CI/CD and audited run time. The engineer ensures agents and integrations remain compliant, observable, and resilient, while providing streamlined experience to operational teams.

Key Responsibilities:

Agent Design and Orchestration

Design declarative Copilot Studio agents for request intake, pipeline monitoring, deployment verification, and remediation flows. Ensure agents implement HITL, HOTL, and approved HOOTL patterns for critical actions.
Ground agents in approved internal knowledge sources and allow listed external sources. Maintain transparency of agent reasoning and action history.
Implement operational dashboards and alerts for intervention events, failures, and escalations. Log all actions and interventions to the centralized platform (for example, ELMA, Splunk), with audit trails available to governance bodies.

ServiceNow Integration

Configure ServiceNow OAuth2 Registry and identity flows required for Copilot Studio agent access. Coordinate with ServiceNow platform teams on registration, RBAC, and token lifecycle.
Implement Virtual Agent Bot Interconnect and handoff patterns for bi directional conversations between Copilot Studio agents and ServiceNow Virtual Agent. Validate user journeys and escalation paths end to end.
Enable ServiceNow REST APIs for Knowledge Base and ticketing functions. Map permissions and roles to Enterprise classification rules and DLP policies.
Plan for future interoperability with Now Assist, coordinating proofs of concept and policy reviews with platform operators and AoE.

Connectors, Data, and Environment Guardrails

Build solutions only with approved connectors, reviewing external or custom connectors through the formal intake and exception processes. Enforce DLP across all environments.
Promote solutions across DEV, UAT, and PROD using managed environments and CI/CD gates for functional, security, and compliance checks. Maintain CMDB entries, owner assignments, naming standards, and backup strategies.
Classify inputs, outputs, and logs according to Enterprise data standards. Use synthetic or production data copies in UAT only with explicit approvals.

Reliability, Security, and Compliance

Implement human in the loop approvals for all critical actions. Design escalation protocols when authority thresholds are exceeded or anomalous behaviors occur.
Instrument agents for runtime monitoring, failure detection, and safe stop controls. Respond to suspension triggers from Platform Operators and deliver remediation plans that pass all gates prior to reactivation.
Participate in governance reviews, ensure evidence is captured for lifecycle, IAM attestation, and annual guardrail reviews.

Required Qualifications:

Experience building Copilot Studio agents or Power Platform solutions in governed enterprise environments. Ability to design declarative workflows that fit HITL, HOTL, and HOOTL models.
Hands on experience integrating Microsoft platforms with ServiceNow, including OAuth2 configuration, REST API usage, and Virtual Agent Bot Interconnect.
Proficiency with CI/CD for the Power Platform, environment promotion, and gated release checks for security and compliance.
Strong understanding of Enterprise data classification, DLP, and audit requirements. Comfortable instrumenting solutions for centralized logging and audit trails.
Ability to troubleshoot connectors, identity, RBAC, and run time orchestration between Copilot Studio and ServiceNow.

Preferred Qualifications:

Experience with Azure Functions, Power Automate, and Dataverse as orchestration backplanes for agent actions.
Familiarity with enterprise IAM attestation and least privilege design for service accounts, makers, and platform roles.
Background in packaging and deployment operations, pipeline monitoring, and automated remediation. Ability to translate operational needs into agent workflows under governance.

Skills and Competencies:

Declarative agent building, prompt design, grounding data curation, and action mapping in Copilot Studio.
Integration architecture for ServiceNow, including secure token flows, KB and ticket APIs, and Virtual Agent handoffs.
Governance literacy and operational rigor, including CMDB hygiene, documentation, evidence capture, and review cadence participation.
Observability and reliability engineering for autonomous workflows, including monitoring, safe stop, and escalation design.
Collaboration with Platform Operators, AoE, and business owners to align solutions to sanctioned usage patterns and guardrails.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group:

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company

Required Qualifications:

Experience building Copilot Studio agents or Power Platform solutions in governed enterprise environments. Ability to design declarative workflows that fit HITL, HOTL, and HOOTL models.
Hands on experience integrating Microsoft platforms with ServiceNow, including OAuth2 configuration, REST API usage, and Virtual Agent Bot Interconnect.
Proficiency with CI/CD for the Power Platform, environment promotion, and gated release checks for security and compliance.
Strong understanding of Enterprise data classification, DLP, and audit requirements. Comfortable instrumenting solutions for centralized logging and audit trails.
Ability to troubleshoot connectors, identity, RBAC, and run time orchestration between Copilot Studio and ServiceNow.

Preferred Qualifications:

Experience with Azure Functions, Power Automate, and Dataverse as orchestration backplanes for agent actions.
Familiarity with enterprise IAM attestation and least privilege design for service accounts, makers, and platform roles.
Background in packaging and deployment operations, pipeline monitoring, and automated remediation. Ability to translate operational needs into agent workflows under governance.

Skills and Competencies:

Declarative agent building, prompt design, grounding data curation, and action mapping in Copilot Studio.
Integration architecture for ServiceNow, including secure token flows, KB and ticket APIs, and Virtual Agent handoffs.
Governance literacy and operational rigor, including CMDB hygiene, documentation, evidence capture, and review cadence participation.
Observability and reliability engineering for autonomous workflows, including monitoring, safe stop, and escalation design.
Collaboration with Platform Operators, AoE, and business owners to align solutions to sanctioned usage patterns and guardrails.

About Stefanini Group:

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More about this job

Skills

ServiceNow
Packaging
Workflow
CI/CD
Splunk
API development
Regulatory compliance
Identity and access management
Microsoft Power Platform
Troubleshoot
Microsoft Azure
Microsoft Power Automate
Documentation
Collaboration

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