Quality Assurance Engineer

Why Steele Solutions? Steele Solutions is a leading provider of innovative steel structures, material handling systems, and workplace solutions. Our success is built on engineering excellence, manufacturing quality, and a commitment to continuous improvement. We are seeking a Quality Assurance Engineer to help drive quality initiatives, improve processes, and ensure customer satisfaction across our manufacturing operations. Position Summary Reporting to the Quality Systems, Compliance & Continuous Improvement Manager, the Quality Assurance Engineer is responsible for coordinating and monitoring production and process quality while ensuring products meet customer, regulatory, and company requirements. This role partners closely with Engineering, Production, Supply Chain, IT, and other departments to drive corrective actions, supplier quality improvements, and continuous improvement initiatives throughout the organization. Essential Responsibilities Quality Systems & Compliance

• Lead customer complaint investigations and resolution activities through root cause analysis and corrective/preventive action processes (CPAR).
• Utilize Quality Management System (QMS) software to document, track, and manage quality issues.
• Develop, implement, and maintain quality plans, control plans, procedures, and work instructions.
• Ensure compliance with applicable customer and industry quality requirements.

Continuous Improvement

• Lead production and process improvement initiatives through data-driven analysis and corrective actions.
• Facilitate Failure Mode and Effects Analysis (FMEA) activities and follow-up action plans.
• Lead Design for Manufacturing and Assembly (DFMA) events with cross-functional teams.
• Collaborate with Engineering, Production, IT, and Manufacturing teams to improve operational processes and systems.

Product & Process Validation

• Design and implement quality assurance sampling plans, procedures, and statistical methods.
• Develop or specify inspection and testing equipment, tools, and measurement methods.
• Coordinate qualification activities and prepare qualification and validation reports.
• Analyze production data and identify opportunities to improve quality, efficiency, and consistency.

Supplier Quality

• Develop and maintain supplier quality programs and performance metrics.
• Partner with Supply Chain to investigate and resolve supplier quality issues.
• Monitor supplier performance and drive corrective actions when necessary.

Qualifications

Required

• Bachelor's degree in Engineering.
• Minimum of 2 years of Quality Assurance experience in a steel fabrication or manufacturing environment.
• Experience conducting root cause analysis and implementing corrective actions.
• Strong understanding of quality systems, process improvement, and manufacturing operations.
• Proficiency with Microsoft Office applications.
• Experience working within a Quality Management System (QMS).

Preferred

• ASQ Certified Quality Technician (CQT) or Certified Quality Engineer (CQE).
• Experience developing and maintaining Quality Plans.
• Knowledge of AISC quality standards and requirements.
• Familiarity with AWS Welding Codes and welding quality requirements.
• Experience with QMS platforms such as Qualia, QT-9, Pilgrim, or QCBD.

Key Competencies

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Exceptional attention to detail.
• Ability to manage multiple projects and priorities.
• Strong organizational and time-management skills.
• Ability to work effectively within cross-functional teams.

Physical Requirements

• Ability to work in both office and manufacturing environments.
• Required use of hearing and eye protection while in production areas.
• Occasional standing, walking, bending, climbing, and lifting up to 25 pounds.
• Ability to conduct plant floor audits, inspections, and investigations as needed.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) with Company Contribution
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Life and Disability Insurance
• Employee Assistance Program
• Career Development and Training Opportunities

Join Steele Solutions and help drive the quality, reliability, and continuous improvement that our customers depend on every day. “Steele Solutions is an Equal Opportunity Employer and participates in E-Verify. We are committed to maintaining a lawful workforce and verify employment eligibility for all newly hired employees in accordance with federal requirements.”