Jobs in the United States

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Added 4 mins ago
Phleb / CS Representative I - Exam One
Quest Diagnostics
Beaverton, OR
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote…
Added 8 mins ago
AI
Front Desk Agent
Alphabe Insight Inc
Scottsdale, AZ
- $3,725 to $4,450 USD / month
We are looking for a professional, organized, and welcoming Front Desk Agent to support daily reception activities and provide visitors with a positive first impression. The ideal candidate…
Added 16 mins ago
Z
Senior Data Engineer
Zifo
Remote, United States
- $100,000 to $130,000 USD / year
Build data serving APIs (Python/FastAPI) that expose curated datasets to the Angular frontend and LangGraph agent layer
Added 20 mins ago
Air Agent
Windstar Cruises
Miami, FL
The Air Agent is responsible, in partnership with the Air Supervisor and Air Lead, to effectively assist with managing the daily operations of the Air program for passengers and corporate…
Added 20 mins ago
Air Agent
Windstar Cruises
Houston, TX
The Air Agent is responsible, in partnership with the Air Supervisor and Air Lead, to effectively assist with managing the daily operations of the Air program for passengers and corporate…
Added 27 mins ago
AC
Human Resources Generalist
Aston Carter
Mcminnville, OR
- $79,040 to $90,000 USD / year
Partner with operations leadership to strengthen leadership capability, improve workforce effectiveness, and support overall operations performance.
Added 40 mins ago
Leasing Agent
Yugo
Tucson, AZ
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 40 mins ago
Y
Leasing Agent
Yugo
Corvallis, OR
- $18 USD / hour
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 40 mins ago
Y
Leasing Agent
Yugo
State College, PA
- $18 to $20 USD / hour
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 40 mins ago
Y
Leasing Agent
Yugo
Knoxville, TN
- $16 to $18 USD / hour
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 40 mins ago
Y
Leasing Agent
Yugo
Mankato, MN
- $15 to $17 USD / hour
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 40 mins ago
Y
Leasing Agent
Yugo
Eugene, OR
- $18 to $19 USD / hour
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 40 mins ago
Y
Leasing Agent
Yugo
Johnson City, TN
- $17 USD / hour
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 40 mins ago
Leasing Agent
Yugo
Starkville, MS
…properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters…
Added 46 mins ago
Lead Product Manager, Agent Factory
Jobgether
Remote, United States
…next steps. Our partner is looking for a Lead Product Manager, Agent Factory based in United States…
Added 46 mins ago
Director, Product Management, Sandbox
Jobgether
Remote, United States
…teams, you will help build secure, accessible environments that support developers and the evolving needs of AI-powered software development. You will engage closely with developer…
Added 51 mins ago
CWMD & Defense Capabilities (Contingent Upon Award)
Noblis
Arlington, VA
Overview: We are building a talent pipeline in support of an upcoming A10 contract proposal, with anticipated work beginning in August 2026 . These positions will support mission-critical…
Added 1 hour ago
Senior Software Engineer (Agent Experience)
Avaya
United States
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee…
Added 1 hour ago
SF
Sales Leader- Iowa Hawkeye East Sales Territory
State Farm
Waterloo, IA
- $200,000 USD / year
…leveraging comprehensive market knowledge and utilizing effective agent sales consulting to dramatically enhance the customer experience and meet diverse needs. This role is crucial for…
Added 1 hour ago
AI
Front Desk Agent
Alphabe Insight Inc
Houston, TX
- $3,750 to $4,425 USD / month
We are looking for a professional, organized, and welcoming Front Desk Agent to support daily reception activities and provide visitors with a positive first impression. The ideal candidate…
Added 1 hour ago
AI
Call Center Agent
Alphabe Insight Inc
Hollywood, FL
- $3,825 to $4,450 USD / month
We are looking for a motivated and customer-focused Call Center Agent to join our team. This opportunity is ideal for someone who enjoys communicating with people, answering questions, and…
Added 1 hour ago
KC
Permits and Inventory Real Property Agent II
King County
Seattle, WA
- $43.78 to $55.49 USD / hour
The King County's Facilities Management Division, Real Estate Services Section, is looking for a Real Property Agent. This position will process Right of Way (ROW) Construction Permits for…
Added 1 hour ago
Patient Care Technician Preceptor - PCT - Dialysis
Fresenius Medical Care
Newberg, OR
…determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth in the organization Clinical Services Clinical…
Added 1 hour ago
Supervisor - Inventory Control
Portland General Electric
Portland, OR
Supervises the daily activities of business support, technicians and/or production teams
Added 1 hour ago
Principal Architect - Databricks
SHI
Springfield, IL
You will work directly with customers from the outset, qualifying opportunities, conducting technical discovery with customer architects and data leaders, designing target-state platforms,…

Steampunk

Medallia Administrator & Developer

McLean, VA, United States

The projected compensation range for this position is $120,000 to $160,000.

Apply on careers-steampunk.icims.com About employer

Applications open in a new tab.

Job details

Pay: The projected compensation range for this position is $120,000 to $160,000.
Apply by: Nov 1, 2027
Experience: Bachelor's degree and 5+ years of relevant experience.
Posting language: English
Posted: Nov 1, 2026

Original job description

Overview

As a Steampunk Medallia Administrator & Developer, you will serve as the primary technical resource responsible for the administration, configuration, enhancement, and support of the Medallia platform. You will work closely with business stakeholders and customer experience strategists to implement feedback programs, develop reporting solutions, maintain integrations, and ensure the platform delivers reliable and actionable customer experience data.

Contributions

Administer, configure, and maintain the Medallia platform.
Design, build, test, and deploy surveys, feedback forms, and customer experience programs.
Configure workflows, alerts, user permissions, dashboards, and reporting capabilities.
Develop and maintain integrations between Medallia and enterprise systems.
Support data collection, transformation, and reporting activities.
Troubleshoot platform issues and provide ongoing operational support.
Collaborate with business stakeholders to translate requirements into technical solutions.
Ensure data quality, system performance, and platform security.
Develop and maintain documentation, operational procedures, and best practices.
Monitor platform usage and recommend improvements to enhance customer experience capabilities.
Research new Medallia features and capabilities and recommend adoption strategies.

Qualifications

Bachelor's degree and 5+ years of relevant experience.
Experience administering and configuring Medallia or comparable customer experience platforms.
Experience developing surveys, workflows, dashboards, and reporting solutions.
Experience supporting SaaS platforms and enterprise integrations.
Strong analytical and troubleshooting skills.
Experience gathering and implementing business requirements.
Eligible to obtain and maintain a government security clearance.

Preferred:

Medallia certification(s) or equivalent customer experience platform certifications.
Experience with APIs, data integrations, and reporting tools.
Experience supporting Voice of the Customer (VoC) programs.
Experience working with large-scale customer feedback datasets.
Experience supporting federal government clients.
Knowledge of Agile and DevSecOps methodologies.
Strong written and verbal communication skills.
Experience working in cross-functional teams consisting of business and technical stakeholders.

About steampunk

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $120,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Apply on careers-steampunk.icims.com About employer

More about this job

Skills

Customer experience
Reporting
Troubleshoot
Documentation
Research
Troubleshooting
Agile
Communication skills

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Work requirements

Jobs in the United States