PROGRAM SPECIALIST 2

Description

The Opportunity:

The Washington State Criminal Justice Training Commission (WSCJTC) is seeking a Program Specialist 2 to join our Curriculum Unit’s Instructional Systems Design team. This position is responsible for the development, review and analysis of student evaluations. This work is important to gain insights from the student experience that will assist to ensure the curriculum being presented is clear, understandable and effective. In addition, this position provides support for the Preflex platform which includes piloting new micro trainings, providing feedback before training goes live and loading approved training to the platform. The successful incumbent will be self-motivated, with exceptional interpersonal skills and a proactive approach. If this sounds like you and you have an interest in this important work along with the required experience listed below, we encourage you to apply! WSCJTC offers outstanding benefits, choice of state retirement programs including a defined benefit pension plan, advancement opportunities, and flexible/compressed work schedules. At the WSCJTC, we value the importance of creating an environment in which all employees feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace. Duties

Duties assigned to this position include (but are not limited to):

• Review and analyze student evaluation responses.
• Report data to inform decision-making by internal leadership.
• Develop new and edit existing evaluations to ensure they capture important information as curricula evolves.
• Ensure proper document management.
• Track unit data and draft presentations for supervisor or manager review.
• Provide data and draft language for the agency's annual report.
• Input material into the agency's worldwide informational design system (WIDS).
• Upload, review, and manage documents in the agency’s learning management system ACADIS.
• Review and analyze student responses to journal and evaluations.
• Assist with Standard Operating Procedure (SOP) development as requested by the unit manager or supervisor.
• Assist with the analysis, design, development, implementation, and evaluation of micro-learning(s).
• Pilot new micro-trainings and provide feedback before final approval.
• Upload and distribute micro-trainings utilizing the Preflex platform.
• Provide data and draft language describing it for addition in the Preflex bi-annual report according to schedule.
• Foster a collaborative relationship with Preflex to ensure technical concerns are addressed timely.
• Effectively communicate with internal and external partners, including students and agency training managers, to answer questions within the scope of the position, specifically regarding platform access and utilization.
• Track projects to be completed by the unit.
• Review draft curricula from the end user perspective and provide feedback.
• Record maintenance in accordance with the state of Washington and agency specific retention schedules.

Qualifications

Required Qualifications/Experience:

• Associate’s degree in Education, Public Administration, Criminal Justice, Communications, English, Psychology/Sociology, or related/similar degree plan.
• OR -
• At least three (3) years of demonstratable experience in positions requiring high level written communication, research, data analysis, attention to detail, and problem solving. Higher education may substitute year for year for this experience.

AND

• At least two (2) years of experience working for the Washington State Criminal Justice Training Commission or other criminal justice or military training entity.
• Understanding of adult teaching and learning methods.
• Understanding and support for cultural diversity.
• Ability to model the agency mission, vision, values in communications and interactions with staff and students. Ability to perform in accordance with the agency’s code of conduct and other policies.
• Strong work ethic, self-directed, and able to work in a team environment.
• Skills for basic computer applications including Microsoft Office Suite.
• Effective communication skills.
• Ability to support the agency's diversity, equity, and inclusion goals.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred/Desired Qualifications:

• Bachelor’s degree in Education, Public Administration, Criminal Justice, Communications, English, Psychology/Sociology, or similar degree plan.

AND

• At least three (3) years of experience working for the Washington State Criminal Justice Training Commission or other criminal justice or military training entity in positions requiring high level written communication, research, data analysis, attention to detail, and problem solving.
• Experience in project management.
• Experience with curriculum evaluation.
• Problem solving skills, including analysis and strategies.
• Knowledge of the criminal justice system including federal, state, and local criminal justice agencies, laws, ordinances and regulations.

Supplemental Information

Supplemental Information:

How to Apply:

Applications for this recruitment will be accepted electronically through NeoGov. Simply click the green "Apply" button in the upper right-hand corner to get started.

Please attach the following to your online application:

• A chronological Resume outlining your experience to date.
• A Letter of Interest detailing your qualifications, and why you believe you are the best person for this role.
• A minimum of three (3) professional references who can attest to your work performance, technical skills, knowledge base, and job-related competencies.

We are looking for evidence in your application materials that you have the experience, skills, and abilities indicated in this job posting. Qualified applicants whose responses most closely match the requirements of this position may be invited to an interview. Carefully review your application before submitting. All information may be verified, and documentation may be required.

The initial screening will be solely based on the contents and completeness of the application materials submitted. Applications from this posting may be used for up to 60 days to fill additional vacancies. Veteran's Preference Applicants who meet the required qualifications for the position and wish to claim Veteran's Preference MUST attach a copy of their DD214, or other verification of military service. Please blackout any personally identifiable data such as social security numbers. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here. We thank you and are grateful for your service!

Contact Us:

If you have questions, contact Human Resources at cjtchumanresources@cjtc.wa.gov. WSCJTC is an equal opportunity employer. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, and people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed recruiter. WSCJTC does not use the E-Verify system. For more information, please visit https://www.uscis.gov/.

Benefits

More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026