Description The Housing Program Manager position is a designated specialist that is key to bridging the gap between the long-term care service world and state and federal affordable housing resources that seniors and clients with disabilities in WA State depend upon. You'll work within the Housing Team to formulate statewide policy and long-range strategic direction and provide subject matter expertise to contribute a broad understanding of long-term care regulations and principles related to supportive housing, affordable housing, and other supportive services that support stability in the community.
The Home and Community Living Administration (HCLA) under the Department of Social and Health Services (DSHS) is responsible for Washington state's system of long-term services and supports serving people with disabilities and older adults, including home and community-based services, protections from abuse, neglect and exploitation, regulatory oversight of licensed and certified settings and case management services. The new Strategic Grievance and Incidents Operations Office sits within the Home and Community Services (HCS) Office of the Director, and the Grievance Resolution Specialist reports directly to the Senior Access Administrator.
To find success in this role, you'll need to be a Microsoft Excel whiz and possess a solid understanding of database management. You'll have the opportunity to use Power BI as well as Power Automate to create data that will be integral in supporting housing, affordable housing, and other supportive services, creating stability in our communities. You'll be working within groups to translate the project to a non-project audience acting as an intermediary between these groups, so possessing excellent communication skills is important in this role.
This role is currently 100% remote with occasional travel. This is a temporary, non-permanent role scheduled to end June 30, 2028.
Some of What You Will do
- Develop and grow quality Supportive Housing services statewide via the Governor's Opportunity for Supportive Housing and Foundational Community Supports. Provide training and technical assistance to support provider development and provision of quality services for Aging and Long-Term
- Support Administration clients.
- Utilization and management of subsidized housing resources, both federal and state funded. Tracking and managing a high volume of subsidy paperwork and
- timely communication pertaining to unit leasing and client transitions across multiple agencies.
- Developing and expanding housing services and resources necessary for successful transition and community tenure of people leaving nursing facilities and other institutional, residential, or unstable settings.
- May be asked to assist with other home and community programs and presentations, and advocate for client-centered services.
- Stay current on national housing trends, innovations in community-based options, and Equity, Diversity, Access, and Inclusion (EDAI) conversations about housing.
- Develop and expand partnerships with stakeholders. Provide statewide and local training with all stakeholders.
- Collect and manage large amounts of data regarding subsidy and service utilization data.
- Track and manage a high volume of subsidy paperwork and timely communication pertaining to unit leasing and client transitions across multiple agencies.
What We're Looking for:
- One year of experience as a Social and Health Program Consultant 3 or equivalent;
OR
- Two years of experience as a Social and Health Program Consultant 2 or equivalent;
OR
- A Master’s degree in social work, a health or social science, public administration or a related field; AND four years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs; OR
- A bachelor’s degree in social work, a health or social science, public administration or a related field; AND five years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs.
Note: A degree in Social Work must be from an educational program accredited by the Council on Social Work Education.
- Experience in a related field of work may substitute year for year for the required education.
Preferred / Desired education, experience, and competencies:
- Experience using Power BI and/or Power Automate.
- Advanced Microsoft Excel skills.
- Experience with Supportive Housing services and affordable housing.
- Working knowledge of home and community-based service delivery.
- Understanding of and commitment to the principles of person-centered planning, consumer choice and self direction.
- Ability to utilize spreadsheets to collect and manage large amounts of data regarding subsidy and service utilization.
- Demonstrated ability to provide training and technical assistance.
- Skills in community development and project planning.
- Demonstrated ability to collect and analyze data from systems and make thoughtful recommendations that result in positive program changes.
See Why People Like You Choose to work for DSHS:
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To Apply: Submit your application and resume online.
Questions? Please contact Kathy Simmons at Kathy Simmons and reference job number 07327.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position. E-Verify® is a registered trademark of the U.S. Department of Homeland SecurityBenefits More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Additional Leave Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
Updated 01-07-2026
