Data Manager

Job Responsibilities The Data Manager provides strategic, technical, and operational leadership for the South Carolina Judicial Branch's enterprise data program. The position is responsible for establishing and maintaining a trusted, secure, well-governed, and accessible data environment that supports judicial decision-making, court administration, operational management, statutory and administrative reporting, and strategic planning. The Data Manager leads the Judicial Branch's efforts in data governance, data quality, data architecture, data warehousing, business intelligence, analytics, reporting, database management, data integration, and data accessibility. The position ensures that data collected and maintained across Judicial Branch systems is consistently defined, accurately captured, appropriately secured, effectively integrated, and made available to authorized users in a meaningful and timely manner. The position serves as the primary leader for the Judicial Branch's enterprise data function and provides management and direction to Data Scientists, Data Analysts/Data Engineers, Database Administrators, and other data professionals. The Data Manager is responsible for developing a comprehensive data strategy that supports both current operational needs and future initiatives, including the continued development of the Judicial Branch data warehouse, Power BI reports, advanced analytics, automated data exchanges, data governance, data quality monitoring, and responsible use of emerging technologies such as artificial intelligence and machine learning. A primary responsibility of this position is transforming data into a reliable organizational asset that allows Judicial Branch leadership, judges, court administrators, and other authorized stakeholders to make effective data-driven decisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION

This job bulletin represents general duties for this position and is not intended to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Enterprise Data Strategy and Data Governance Develops, implements, and maintains an enterprise data strategy aligned with the mission, operational priorities, technology strategy, and strategic goals of the South Carolina Judicial Branch. Provides leadership for the Judicial Branch's Data Governance Program and establishes processes for managing data as an enterprise asset. Responsibilities include

• Develop and maintain an enterprise data governance framework
• Establish standards, policies, procedures, and guidelines governing the collection, storage, integration, use, sharing, retention, and disposition of Judicial Branch data
• Establish clear roles for data owners, data stewards, technical custodians, and data consumers.
• Facilitate or lead an enterprise Data Governance Committee or similar governance structure.\
• Develop and maintain standardized definitions for enterprise metrics and key performance indicators.
• Establish a business glossary and data dictionary for critical Judicial Branch data.
• Establish standards for metadata management, data lineage, data classification, reference data, and master data.
• Ensure governance processes support transparency while maintaining appropriate confidentiality and security.
• Establish standards governing authoritative data sources and systems of record.
• Partner with court leadership and business units to identify data ownership and stewardship responsibilities.
• Develop processes for managing changes to data definitions, structures, codes, and reporting requirements.
• Promote data literacy throughout the Judicial Branch

Data Warehouse, Architecture, and Integration Provides leadership and oversight for the design, development, maintenance, and expansion of the Judicial Branch enterprise data warehouse and related data platforms. The Data Manager ensures that the data warehouse becomes the Judicial Branch's trusted enterprise source for analytical and management reporting where appropriate.

Responsibilities include:

• Develop and maintain the enterprise data architecture necessary to support operational reporting, historical analysis, dashboards, analytics, and research.
• Provide oversight of the Judicial Branch data warehouse and associated data marts.
• Establish standards for dimensional modeling, fact tables, dimensions, historical snapshots, reference tables, and related warehouse structures.
• Establish processes for incorporating additional courts, agencies, municipalities, and external data sources into the enterprise data environment.
• Oversee ETL/ELT processes used to extract, transform, validate, and load information into enterprise data repositories.
• Ensure historical data is maintained appropriately to support trend analysis and point-in-time reporting.
• Oversee integration of data from case management systems, external agencies, third-party systems, APIs, flat files, and other approved sources.
• Coordinate the transition of reporting processes from transactional systems to appropriate enterprise reporting and analytics platforms.
• Work closely with application development teams to ensure new applications and modernization initiatives support enterprise data standards and requirements.
• Participate in architecture discussions involving APIs, cloud services, middleware, data platforms, application modernization, and system interoperability.

Data Quality and Data Integrity Leads enterprise efforts to improve and maintain the accuracy, completeness, consistency, validity, timeliness, and reliability of Judicial Branch data. The Data Manager will promote a culture in which data quality is viewed as a shared organizational responsibility rather than solely an Information Technology responsibility.

Responsibilities include:

• Establish a formal Data Quality Management Program with data quality standards and thresholds.
• Develop automated and manual data quality controls.
• Develop data quality dashboards and scorecards.
• Identify systemic data quality issues across courts, counties, applications, and data sources.
• Identify discrepancies between transactional systems and reporting databases.
• Conduct root-cause analysis for recurring data issues.
• Establish processes for tracking data defects from identification through resolution.
• Develop exception reports and automated monitoring processes.
• Maintain documentation of data quality rules and remediation processes.
• Identify training or workflow issues contributing to inaccurate data entry.
• Provide leadership with periodic assessments of enterprise data quality.

Business Intelligence, Reporting, and Analytics Provides leadership for enterprise reporting, dashboards, business intelligence, and analytical initiatives. The Data Manager ensures that information provided through JusticeView and other enterprise reporting platforms is accurate, consistent, understandable, and actionable.

Responsibilities include:

• Provide strategic oversight of Power BI dashboards, 610 data requests, CountyStats reporting, and other enterprise reporting.
• Develop standards for enterprise dashboards, reports, metrics, visualizations, and calculations.
• Ensure business rules and calculations are consistently applied across reports.
• Oversee monthly, annual, ad hoc, operational, and executive reporting.
• Ensure reports provide appropriate context and do not create misleading interpretations of court data.
• Develop executive dashboards and scorecards for Judicial Branch leadership.
• Support Judges and court administrators with information necessary to monitor case activity and court performance.
• Evaluate requests for new reports and determine whether existing enterprise solutions can satisfy the need.
• Reduce duplicate and conflicting reports.
• Work with stakeholders to translate business questions into meaningful analytical products.
• Establish reporting certification processes identifying authoritative reports and datasets.
• Work with stakeholders to translate business questions into meaningful analytical products.

Database Administration, Reliability, and Performance Provides management oversight for Database Administrators responsible for the availability, security, performance, and reliability of enterprise database platforms. The Data Manager is not expected to serve as the primary operational DBA but must possess sufficient technical knowledge to provide effective direction, establish priorities, assess risk, and ensure appropriate database practices

Responsibilities include:

• Establish priorities and standards for database administration.
• Ensure database environments are appropriately monitored and maintained.
• Oversee database performance and capacity planning.
• Ensure backup, recovery, disaster recovery, and business continuity procedures are documented and periodically validated.
• Establish database security and access standards
• Coordinate database upgrades, patches, migrations, and infrastructure changes.
• Work with application teams to resolve database performance issues.
• Ensure development, testing, staging, and production database environments are appropriately managed.

Data Science and Advanced Analytics Provides leadership and direction to the Data Scientist and supports development of advanced analytical capabilities within the Judicial Branch.

Responsibilities include:

• Identify appropriate opportunities for statistical analysis, predictive analytics, forecasting, anomaly detection, machine learning, and other advanced analytical techniques.
• Establish priorities for data science and analytical projects based on organizational value.
• Ensure analytical methodologies are documented, validated, reproducible, and explainable.
• Promote appropriate use of statistical methods when analyzing court data.
• Encourage responsible use of artificial intelligence and machine learning.
• Evaluate emerging technologies that may improve Judicial Branch operations or decision-making.
• Establish appropriate controls around the use of sensitive judicial data in AI and analytical systems.
• Ensure analytical tools supplement rather than improperly replace judicial or administrative judgment.
• Encourage research and analysis that can identify trends, workload issues, operational bottlenecks, data anomalies, and opportunities for process improvement.

Data Security, Privacy, Confidentiality, and Accessibility Works collaboratively with security, infrastructure, legal, court administration, and application teams to ensure Judicial Branch data is appropriately protected while remaining accessible to authorized users.

Responsibilities include:

• Participate in development of role-based data access policies.
• Ensure access to sensitive data is based on legitimate business requirements.
• Support implementation of least-privilege access.
• Establish standards for auditing access to sensitive data.
• Ensure confidential, sealed, restricted, juvenile, personally identifiable, or otherwise protected information is handled appropriately.
• Participate in development and review of data-sharing agreements.
• Evaluate risks associated with providing internal and external access to Judicial Branch data.
• Balance data accessibility with confidentiality, security, privacy, and applicable judicial policies.
• Coordinate with information security personnel regarding database and data-platform security.
• Ensure data products comply with applicable laws, rules, policies, and Judicial Branch standards

Personnel Management and Team Leadership Provides leadership, supervision, and professional development for the Judicial Branch Data Team. Directly supervises professionals including Data Scientists, Data Analysts/Data Engineers, and Database Administrators.

Responsibilities include:

• Establish team priorities aligned with Judicial Branch strategic goals.
• Assign work and monitor project progress.
• Establish individual and team performance expectations.
• Mentor employees and encourage continuous professional development.
• Promote cross-training to reduce dependency on individual employees.
• Develop succession and knowledge-transfer strategies.
• Participate in recruitment, interviewing, selection, and onboarding of data personnel.
• Develop technical and professional career pathways for data employees.
• Establish coding, documentation, testing, deployment, and peer-review standards.
• Promote collaboration among Data Scientists, Data Engineers, Analysts, DBAs, developers, business analysts, and infrastructure teams.
• Manage contractors and vendors supporting data-related initiatives when applicable.

Minimum and Additional Requirements

• A bachelor’s degree in computer science, Information Systems, Data Science, Data Analytics, Mathematics, Statistics, Business Analytics, Engineering, or a closely related field.
• A minimum of seven years of progressively responsible experience in data management, database management, data engineering, business intelligence, analytics, enterprise reporting, data warehousing, or a related technology discipline.
• A minimum of three years of leadership, supervisory, project leadership, or technical team leadership experience. Relevant experience may be considered in lieu of specific educational requirements consistent with Judicial Branch employment policies.
• An equivalent combination of education and relevant experience may be considered.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS

• Advanced knowledge of data governance, stewardship, data quality, data architecture, data warehousing, data modeling, metadata, data lineage, and master/reference data management.
• Strong understanding of data integration, business intelligence, analytics, reporting architecture, and enterprise data-management practices.
• Strong working knowledge of relational databases, SQL, Microsoft SQL Server, data warehouse architecture, dimensional modeling, and ETL/ELT technologies.
• Working knowledge of Power BI, data visualization, modern data and cloud platforms, APIs, and application/system integrations.
• Understanding of database administration, query optimization, database performance, software development, and systems-integration concepts.
• Strong strategic planning, organizational, decision-making, and change management skills.
• Strong analytical and critical-thinking skills with the ability to analyze complex datasets, systems, and business processes.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to lead and develop multidisciplinary data and technical teams, establish priorities, manage competing initiatives, and promote accountability and professional growth.
• Ability to establish enterprise standards, priorities, and strategies that align data initiatives with organizational objectives.
• Ability to establish and promote enterprise data standards, definitions, policies, quality controls, and governance practices.
• Ability to translate business questions and organizational needs into measurable data, reporting, and analytical requirements.
• Ability to use data and analytics to identify operational trends, risks, opportunities, and areas for improvement.
• Ability to translate complex data and technical concepts into clear, understandable business language for technical and nontechnical audiences.
• Ability to prepare executive summaries, presentations, policies, technical documentation, analytical findings, and recommendations.

Preferred Qualifications

• Master’s degree in data science, Information Systems, Computer Science, Analytics, Business Administration, Public Administration, or related discipline.
• Experience leading an enterprise data or analytics program.
• Experience in government, courts, criminal justice, or other complex public-sector environments.
• Experience developing enterprise data governance programs.
• Experience with Microsoft SQL Server and enterprise database environments.
• Experience with Power BI, DAX, semantic models, and enterprise business intelligence.
• Experience with ETL/ELT development and data integration.
• Experience designing or managing enterprise data warehouses and dimensional data modeling.
• Experience with SQL, Python, R, or other data and analytical technologies.
• Experience with APIs and system-to-system data integration.
• Experience establishing data quality frameworks and monitoring.
• Experience with cloud-based data platforms and modern data architecture.
• Experience supporting executive-level analytical and reporting requirements.

Additional Comments

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children;
• State Retirement Plan and Deferred Compensation Programs (Temporary positions have option to enroll);
• 15 days paid annual (vacation) leave per year;
• 15 days paid sick leave per year;
• Option to designate 10 days of earned paid sick leave per year as family sick leave;
• 13 paid state holidays;
• Paid Parental Leave; and
• Workers’ Compensation Benefits.

Benefits

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.