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Organization: Children and Youth
Agency Contact Name and Information: Ashley.Sydebotham@childrenandyouth.ohio.gov
Work Location:
246 North High Street Columbus, Ohio, 43215 United States
Compensation: $41.81 per hour
Schedule: Permanent - Full Time
Work Hours: Monday–Friday, 7 a.m.–5 p.m.
Classified Indicator: Classified
Union: OCSEA
Primary Job Skill: Information Technology
Who We Are
Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.
Location Requirements:
DCY’s core hours of operation are Monday - Friday from 8:00 a.m. to 5:00 p.m., however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00 a.m. and as late as 9:00 a.m., based on supervisory approval. This position performs work on-site daily at DCY’s office space.
What You'll Do You will play a key role in maintaining and enhancing the organization's technology environment. This position combines enterprise systems administration, cloud technology support, cybersecurity, infrastructure coordination, and customer-focused technical consulting.
You will be responsible for ensuring critical IT systems remain secure, stable, available, and aligned with business needs. Success in this role requires strong technical expertise, problem-solving skills, effective communication, and the ability to work collaboratively with internal teams, external partners, and technology vendors.
Microsoft 365 Administration You will administer and support Microsoft 365 services,
including:
- Exchange Online
- Microsoft Teams
- SharePoint Online
- Related Microsoft cloud technologies
Typical responsibilities include:
- Managing user accounts and permissions
- Troubleshooting service issues
- Implementing security and compliance controls
- Supporting platform upgrades and enhancements
- Ensuring reliable access to collaboration tools
Enterprise Systems Support You will provide technical administration and operational support for multiple enterprise-wide applications and technology platforms.Examples of activities include:
- Troubleshooting complex technical issues
- Supporting application integrations
- Monitoring system health and performance
- Maintaining configuration standards
- Partnering with vendors and application owners
Infrastructure and Network Coordination You will serve as the primary liaison for network-related activities with external technology service providers and stakeholders.
Responsibilities may include:
- Responding to outages and service disruptions
- Escalating incidents and coordinating resolutions
- Supporting infrastructure changes
- Coordinating planned maintenance activities
- Communicating status updates to leadership and business partners
Security and Compliance Administration You will help protect organizational data and systems by
administering security and compliance technologies, including:
- Firewall rule administration and security-related change requests
- DNS administration and service update requests
- eDiscovery requests and related compliance activities
- Endpoint security and device management solutions
- Identity and access management technologies
- Microsoft security and compliance tools
You will evaluate risks, recommend improvements, and assist in implementing security best practices. Technical Consultation and Project Support You will provide technical guidance to business partners,
project teams, and leadership regarding:
- System implementations
- Configuration decisions
- Security requirements
- Technology solutions
- Operational support strategies
You will participate in projects from planning through implementation to help ensure successful outcomes.
Pay Information:
Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below. Months of EmploymentAt Hire6 Months18 Months30 Months42 Months54 Months66 Months78 Months90 Months Pay Range 35/ OCSEAStep 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8Step 9 Hourly $41.81$43.90$46.00$48.28$50.66$53.13$55.72$58.55$61.49 Annual $86,965$91,312$95,680$100,422$105,373$110,510$115,898$121,784$127,899
Additional Information
Visa Sponsorship:
The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.
Supplemental Questions:
All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.
Selection Process:
Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months.
Applicants with a passing score will be retained and utilized for a 6-month period. Applicants with a failing score in the same position may not re-take the same selection device for a 6-month period.
Travel Requirements:
Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.
Background Check:
The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
Why Work for the State of Ohio:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications: 60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or completion of associate core program in computer science or information systems 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or completion of undergraduate core program in computer science or information systems 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
Job Skills: Information Technology
ADA Statement:
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace:
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
