NM911 Program Manager (DFA/LGD #10102164+)

Salary

$30.11 - $45.16 Hourly $62,624 - $93,936 Annually This position is a Pay Band C8

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE. THIS POSITION REQUIRES FULL-TIME, ON-SITE PRESENCE IN SANTA FE.

The New Mexico E-911 Bureau (NM911) of the Department of Finance and Administration (DFA) Local Government Division (LGD) provides fiscal and technical program support to Public Safety Answering Points (PSAPs) and Local Governments through communication, collaboration, and customer service to enable an effective and quality 911 system. The vision of New Mexico 911 is to provide a best-in-class 911 system, utilizing emerging technology to facilitate efficient reliable public safety response to best serve the communities of New Mexico.

Why does the job exist?

This position administers the E-911 fund and coordinates 911 functions between local governments, telecommunication companies, law enforcement agencies, and providers of fire and emergency medical services and will assist the team with the planning, assessment, preparation and execution of the modernization of the program to Next Generation 911 (NG911), capitalizing in the advancement of technology.

How does it get done?

The NM 911 Program Manager positions provide programmatic and financial support to Public Safety Answering Points (PSAPs) throughout New Mexico. Each position serves as the primary grant manager for an assigned region of the state, overseeing grant administration, funding compliance, payment and reimbursement processing, and financial tracking. Responsibilities include planning and managing capital projects for 911 call handling equipment, computer-aided dispatch (CAD) systems, and other critical infrastructure; coordinating procurements and contracts; analyzing program data and preparing annual reports; and supporting PSAP governance initiatives, including consolidation policies and the development/refinement of joint powers agreements (JPAs) and memorandum of understanding (MOUs).

Who are the customers?

Local public bodies, including counties, municipalities, Tribes, and Pueblos; Public Safety Answering Points (PSAPs) throughout New Mexico; and, ultimately, the citizens and visitors who rely on 9-1-1 services.

Ideal Candidate

The ideal candidate is an organized, analytical, and detail-oriented professional with strong project management, financial management, communication, and problem solving skills. That can independently manage multiple projects and grant portfolios, monitor budgets and expenditures, ensure compliance with program requirements, analyze data, and coordinate effectively with local governments, PSAPs, vendors, and state agencies. Preference will be given to candidates with a technical background or familiarity with telecommunications, networking, geographic information systems (GIS), or Next Generation 911 (NG911) systems and technologies.

Minimum Qualification

Bachelor's Degree in a relevant field of study from an accredited college or university and two (2) years of professional level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.

Employment Requirements

State issued ID or Driver's License. Pre-employment criminal background check is required, and employment offer will not be extended prior to results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT) and extensive personal computer and telephone usage. Occasional travel is required.

Supplemental Information

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Agency Contact Information: Stephen Weinkauf (505) 660-3637 or Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.