EES Program Administrator

Job Posting

Important Recruitment Information for this vacancy Job Posting closes: Open until filled Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered. Agency Information Kansas Department for Children and Families | www.dcf.ks.gov Economic and Employment Services Southwest Region / Negotiable About the Position Who can apply: External (anyone) Classified/Unclassified Service: Unclassified Full-Time/Part-Time: Full-time Regular/Temporary: Regular Work Schedule: Monday-Friday Eligible to Receive Benefits: Yes Veterans' Preference Eligible: Yes Compensation: $65,582.40 annually. Salary may be dependent upon the candidate’s qualifications and experience. Employment Benefits In addition to the starting salary, the State of Kansas offers a significant benefits package that is available the first day of employment. All benefits eligible, full-time employees may elect to enroll in:

• Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost)
• Creation of and contribution to your personal KPERS defined Retirement benefit
• 9-10 paid, annual holidays
• 12 paid, annual vacation days
• 12 paid, annual sick days
• 1 paid Discretionary Day
• Your personal life insurance policy equal to 150% of your starting salary

*This benefits package represents additional annual compensation. Visit the Employee Benefits page for more information. Position Summary & Responsibilities The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose! Oversees planning, organization and implementation of effective job tasks for EES staff and Supervisors in Regional Service Centers. Interprets for Supervisors and staff all federal and state laws, rules, regulations, policies and procedures of Food Assistant, Child Care, Cash, and other programs administered through the Economic and Employment Support Division.

View the full position description:

Qualifications

Minimum Qualifications: *If a driver’s license is required, a copy must be sent to your recruiter following the interview.* Two years of experience in planning, organizing and directing the work of a department, program or agency. Education may be substituted for experience as determined relevant by the agency. Valid Driver’s License. Preferred Qualifications: A broad knowledge of agency programs, extensive knowledge of EES programs, proven success in providing excellent customer service and human resource management; and demonstrated leadership ability are preferred.

Post-Offer, Pre-employment Requirements:

Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment. Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions Recruiter Contact Information Email: Hallie.Adams@ks.gov | Phone: 620-860-7290 Please reference Job ID Number: 223695 Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email – sent to the Preferred email on the My Contact Information page Notifications – view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions" Required Documents* for this Application to be Complete Upload these on the Careers - My Job Applications page

• State of Kansas online application
• Resume
• Cover letter
• Legible copy of valid driver’s license (if driver’s license is required)
• Transcripts** (if educational requirements are listed for this position) **If degree is a requirement listed, transcript must show proof of graduation or degree obtained.
• DD214 (if you are claiming Veteran’s Preference)

*Required documents must be uploaded by close date. Incomplete applications may not be considered. Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”. How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Veteran’s Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785) 296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter. E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Full Position Description:

No. Each Task and Indicate Percent of Time

E or M The person in this position has access to protected health information (PHI) under the provisions of the Heath Information Portability Act of 1996 (HIPPA) Privacy Rule. PHI must be treated in accordance with the provisions of the HIPAA Privacy Regulation including the requirements for safeguarding, releasing and recording the release of such information. The person will receive training in the provision of the HIPAA Privacy Regulations as they relate to the duties of this position and has signed a confidentiality agreement.

In addition to the tasks listed below, the incumbent is expected to communicate the Mission, Vision and Guiding Principles of the agency to peers, clients and the public; identify personal strengths and developmental needs to increase job performance and long-term career growth. Continually analyze work processes, seek new approaches and make recommendations to enhance efficiency and effectiveness of the agency. Works in a harmonious and cooperative fashion with other staff to provide efficient and effective customer service. Uses free time as available to assist other staff in the completion of work assignments. Contributes to a positive work environment through a positive, helpful, courteous demeanor towards staff, clients, and the general public. Adheres to appropriate standards of conduct regarding the use of leave and reports to work on time.

40%

20%

20%

10%

10%

E

E

E

PROGRAM/ POLICY MANAGEMENT

• Oversees planning, organization and implementation of effective job tasks for EES staff and Supervisors in Regional Service Centers.
• Interprets for Supervisors and staff all federal and state laws, rules, regulations, policies and procedures of Food Assistance, Child care, Cash, and other programs administered through the Economic and Employment Support Division.
• Analyzes existing and proposed policies to assess impact on customers.
• Builds and maintains a positive service delivery system in coordination with administrative and other Family Service programs.
• Oversees the development of a system to ensure responsiveness to customers, communities, providers and interest groups.
• Coordinates and develops plans with Program Improvement PA to ensure that progress toward goals is monitored, evaluated effectively and adjustments made to meet changing needs.
• Secures staff, customer and public input on the total planning process.
• Communicates to staff in EES and the Region regarding proposed policy changes.
• Disseminates program instructions, policy, clearances, manual revisions, etc., in a timely manner in order to ensure prompt and accurate program implementation.
• Communicates regularly with Asst. Regional Director of Programs and other Program Managers regarding effectiveness of the service delivery model.
• Assists Administration in proposing and drafting program policy.
• Represents the Southwest Region in state workgroups and planning committees.
• Assesses and makes recommendations to ensure the accurate, thorough, and timely input of information into KEES. KAECSES and KSCARES.
• Oversees all audits and oversees development and implementation of Program Improvement Plans.
• Ensures EES staff is providing Integrated Services through coordination with Supervisors.

PERSONNEL/HUMAN RESOURCE MANAGEMENT

• In coordination with the HR Director oversees administration of a system which ensures the recruitment, selection, assignment, evaluation, discipline, and promotion of staff is effective and meets the agency criteria in Affirmative Action goals, and personnel rules and regulations.
• Coordinates and makes recommendations to the Assistant Regional Director of Programs regarding all personnel actions.
• Ensures adherence to EEO/ADA standards and works to resolve staff conflicts.
• Identifies, develops, and monitors staff training plans and coordinates with the Training Coordinator in the Program Improvement Division to ensure needed training is provided in a timely and effective manner.
• Works cooperatively with state counterparts, area staff, contract staff, providers, courts,

SERVICE DELIVERY MANAGEMENT

• Assures oversight of customer requests for services are delivered within set timelines and delivery of services in an effective and accurate manner with emphasis on performance based customer service.
• Assesses each program monitoring system through reports, quality assurance reviews, complaints, appeals and hearings, in addition to locally developed evaluation systems to determine the effectiveness of service delivery. Makes recommendations for changes and develops appropriate corrective action strategies, implements changes needed, and monitors to see if changes are effective.
• Works directly with community providers to establish effective Provider Agreements and Contracts to serve customers and get them engaged in TANF participation activities.
• . .

AREA MANAGEMENT

• Meets regularly with West Management Team to share information and assess success of service delivery.
• Serves as a member of the Regional Leadership and Management Teams.
• Assess and make recommendations to Asst. Regional Director of Programs and Regional Leadership Team regarding changes needed to insure the EES program is being administered efficiently and within program expectations.

PUBLIC RELATIONS/CUSTOMER SERVICE MANAGEMENT

• Promotes awareness of agency programs and services and serves as the public contact for community partners who need information and presenters for programs regarding EES programs.
• Response to the public’s requests for information and serves as the contact for difficult customers.
• Meets with community agencies, groups, and individuals in order to interpret DCF programs and to promotes a positive image of the agency in the community

Other assigned tasks