Requisition No: 887037
Agency: Department of Health
Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 64000958
Pay Plan: Career Service
Position Number: 64000958
Salary: $44,000 - $45,000 annually
Posting Closing Date: 11/10/2026
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DISTRIBUTED COMPUTER SYSTEMS ANALYST
Open Competitive
Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.
The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work
Your Specific Responsibilities:
The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.
This is hands-on Information Technology (IT) work installing, maintaining, and supporting networked (LAN and WAN) Windows based desktop computer systems, including related software and hardware components. The primary responsibility of the incumbent will be to answer technical support phone calls made to the Information Technology department and work Help Tickets for the installation, support and resolving problems on these systems and to ensure that they are functioning properly. The work is performed through a combination of using technical remote control methods (when possible) or traveling within the confines of Polk and Hardee County, Florida to the job site. Use of personal car may be required.
The incumbent will provide Level 2 and Level 3 technical support for other network and desktop information technology staff that may need technical assistance. The incumbent will be responsible for the following and be on call as needed including nights and weekends:
Install and maintain all Microsoft Windows server, regardless of version, in a virtual environment. Provide technical support to keep servers operational and fix all problems that develop on the servers. Migrate server operating systems to new versions to adhere to Microsoft End of Life dates and DOH standards.
Install and maintain monitoring system servers for monitoring network and server operations and to be alerted by automated methods of problems as reported by the various systems.
Use network packet sniffing software to track down the source of computer problems and to keep the network in a healthy operational condition. Rebuild and\or restore a site's local area network as needed with new equipment and wiring. Use all types of network diagnostic tools and techniques to find and fix problems with network operations.
Install and maintain multiple types of backup systems including tape, disk to disk and bare metal boot up systems for quick restore of failed system. Create schedules for the backups and replication of data to DR site that doesn't interfere with normal health department operations. Be able to restore systems to operational readiness from any type of backup.
Provide technical support for all site's Wi-Fi (wireless) networks. Install supporting switches and work with DOH IT technical staff as needed to maintain operational readiness. Diagnose and fix wireless network problems as they are reported.
Install and maintain our virtual desktop system. This is a system for virtualizing a desktop computer then pushing that desktop to other computers for use by staff to solve problems or extend the life of old computers.
Install all types of computers and software on desktop computer systems. Fix software configuration problems.
Install and diagnose problems on computers, printers, scanners, smartphones, wireless cards, etc.
Use network diagnostic techniques and tools to determine identify problems.
Use computer diagnostic techniques and tools to determine and fix system problems.
Lift computers, monitors, etc (weighing up to 60 lbs.) and transport them to installation sites around the county.
Write effective documentation for solved problems that can be used by other technicians to solve similar or identical problems in the future.
The position also helps in maintaining the network and telecommunications environment in a working condition, wire testing, toning, jack replacement, patching, punch downs, etc. Incumbents may also assist other network, server and telecommunications support specialists to install and implement equipment changes, configurations and\or repairs.
Conducts on-site reviews of compliance to system standards, protocols and procedures established by the Department of Health when needed.
The job requires good communication skills for conducting both individual and classroom-style user training in computer usage. Teach a training class in computer & software usage.
Performs other related duties as required.
Required Knowledge, Skills, and Abilities:
Extensive demonstrable knowledge and skill with desktop computers, printers, scanners, smartphones and other peripherals, Microsoft Windows Operating Systems and Microsoft Office systems.
Qualifications:
- Must have a valid Florida Class E Driver License
Other job-related requirements for this position:
Emergency Duty: Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
Confidentiality: Incumbent may have access to records containing Social Security numbers in the performance of their job duties.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Bartow, FL
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.
Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.