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Added 14 mins ago
Cyber Incident Response Analyst
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Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance,…
Added 15 mins ago
Cyber Incident Response Analyst
Texas Capital Bank
Richardson, TX
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance,…
Added 15 mins ago
Cyber Incident Response Analyst
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Richardson, TX
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance,…
Added 15 mins ago
Cyber Incident Response Analyst
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Added 15 mins ago
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Added 52 mins ago
CHILD SUPPORT CASE PROCESSING ANALYST - 73004767
State of Florida
TAMPA, FL
Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73004767
Added 52 mins ago
SO
CHILD SUPPORT CASE PROCESSING ANALYST - 73005074
State of Florida
ORLANDO, FL
- $38,760.36 to $45,004.08 USD / year
Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73005074
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Added 53 mins ago
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State of Florida

CHILD SUPPORT CASE PROCESSING ANALYST - 73004767

TAMPA, FL, United States

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Job details

Apply by: Nov 13, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition No: 887117

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73004767

Pay Plan: Career Service

Position Number: 73004767

Salary: $38,760.36 - $45,004.08 plus $644.76 Competitive Area Differential (CAD) / annually

Posting Closing Date: 11/12/2026

Total Compensation Estimator Tool Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst (Revenue Specialist II)

Tampa

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Revenue Specialist II - Child Support Case Processing Analyst position, on the Interstate Actions Team, performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

Initiating and responding to requests
Coordinating with internal and external partners
Researching and resolving case issues
Gathering information and analyzing case data to determine next steps
Assisting customers
Interacting with legal services providers, other states, employers, and other business partners
Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

Two years of experience processing information using a computer system.
Two years of experience conducting research and analyzing information to make decisions. *
Two years of experience communicating with others to gather information. *

SUBSTITUTIONS:

* Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.

SPECIAL NOTES:

Full-time (40 hours per week) position; standard workday of 8am – 5pm, Monday through Friday.
This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (some days working remotely, all other working days will be at the Tampa Service Center, in Hillsborough County, FL).

SALARY: $38,760.36 - $45,004.08 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Anita Shay, (813) 947-6081, Anita.Shay@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

(Additional positions filled from this ad may or may not be eligible for a Competitive Area Differential (CAD) pay additive.)

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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Skills

CASE
Customer service
Problem solving
Assist customers
Documentation
Process qualitative information
Research

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