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COMMERCE PROGRAM SUPERVISOR/EXPERT

  • Little Rock, AR, United States

Job Series: Program Operations – Commerce Programs Classification: Commerce Program Supervisor / Expert Class Code: PCO04P Pay Grade: SGS08 Salary Range: $63,086 – $93,367

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Job Series: Program Operations – Commerce Programs Classification: Commerce Program Supervisor / Expert Class Code: PCO04P Pay Grade: SGS08 Salary Range: $63,086 – $93,367
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Experience
Minimum of 6 years of experience in program coordination, project management, economic development, or a similar role is essential.
Posting language
English
Posted

Original job description

Position Summary

The Commerce Program Supervisor/Expert will function as the Workforce Grants Navigation and Integrity Expert to oversee the grants management and quality assurance functions of the Workforce Innovation and Opportunity Act (WIOA) Titles I and III Programs, National Dislocated Worker Grants (NDWG), Discretionary Grants, as well as other programs administered by the Office of Employment and Training. This position is governed by state and federal laws and agency policy.

This position requires on-site employment with no remote or hybrid options available.

Preferred Qualification

Knowledge of the Workforce Innovation and Opportunity Act (WIOA) Titles I and III Programs, with an emphasis on compliance and fiscal accountability.

Job Responsibilities and Expected Results

  • Providing policy and compliance technical assistance to stakeholders as needed for all grant programs administered under the Office of Employment & Training.
  • Writing policies and procedures for programs administered under the Office of Employment & Training.
  • Planning and implementing the financial components of grant programs.
  • Preparing budgets, budget narratives, and other grant-related documentation for programs administered under the Office of Employment & Training.
  • Conducting research to identify and propose additional funding opportunities.
  • Writing grant applications to include program narrative, budget, and budget narrative; and completing the federal application forms for the submission of additional funding opportunities.
  • Compiling fiscal data and submit monthly, quarterly, and annual reports to the U.S. Departments of Labor and Education, in accordance with applicable federal and state laws and deadlines.
  • Monitoring expenditure rates by establishing Funds Utilization Rate (FUR) milestones for current grants.
  • Completing grant closeout activities, in accordance with applicable guidelines.
  • Performs other duties as assigned.

Key Responsibilities

  • Serve as the subject-matter expert on policy, compliance, and fiscal accountability for programs administered under the Office of Employment & Training.
  • Provide guidance and technical assistance on policy, compliance, and fiscal accountability matters to stakeholders for programs administered under the Office of Employment & Training.

Position Information

Job Series: Program Operations – Commerce Programs Classification: Commerce Program Supervisor / Expert Class Code: PCO04P Pay Grade: SGS08 Salary Range: $63,086 – $93,367

Job Summary

The Commerce Program Supervisor / Expert is a senior-level role accountable for the design, implementation, and strategic oversight of commerce programs that drive economic growth and community development. This role requires an individual who can work as a subject matter expert, bridging policy, business interests, and community needs to craft and execute initiatives that stimulate commerce, improve market engagement, and ensure sustainable development. The supervisor / expert serves as the linchpin in aligning efforts, managing extensive budgets, and delivering measurable improvements across commerce-related initiatives.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Design, develop, and execute comprehensive commerce programs that address community and business development goals. Establish and monitor strategic objectives, performance metrics, and timelines to ensure programs are aligned with organizational priorities. Continually assess market trends and regulatory environments to adapt programs for optimal impact. Serve as a trusted liaison between local businesses, government entities, community organizations, and internal teams. Organize and lead meetings, workshops, and conferences to facilitate dialogue, secure input, and drive collaborative projects. Build and nurture long-term partnerships that foster a dynamic ecosystem for commerce initiatives. Develop and manage program budgets, ensuring responsible allocation and use of financial resources. Monitor expenditures, prepare financial reports, and maintain strict adherence to fiscal guidelines and compliance requirements. Identify funding opportunities, assist with grant writing, and secure external sponsorships to support program sustainability. Oversee day-to-day program activities, ensuring smooth operations and timely execution of deliverables. Use data analytics and performance feedback to monitor program outcomes and identify areas for improvement. Compile, analyze, and present detailed performance reports for senior management and other key personnel. Mentor and supervise program personnel, fostering a culture of continuous improvement and professional development. Champion innovative approaches and best practices in program coordination and economic development. Represent the program at industry events, professional forums, and community outreach events as a recognized expert in the field.

Knowledge and Skills

Ability to analyze complex market data and trends to inform program strategies and drive innovation. Exceptional verbal and written communication skills, with a proven track record of engaging a variety of assorted personnel. Demonstrated expertise in utilizing project management tools and financial software (e.g., Microsoft Office Suite, customer relationship management systems, data analytics platforms) to streamline operations and reporting. Capacity to thrive in dynamic environments, manage multiple tasks simultaneously, and quickly adapt to emerging challenges without compromising quality or compliance.

Minimum Qualifications

Bachelor’s degree in Business Administration, Public Administration, Economics, Finance, or a related field. Minimum of 6 years of experience in program coordination, project management, economic development, or a similar role is essential. Proven experience in managing large-scale, multi-participant commerce projects, including budget oversight, performance measurement, and regulatory compliance. Experience working in environments that require high-level strategic planning and community engagement is essential. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

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