Jobs in the United States

25+ jobs

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Added 1 min ago
VH
Budget Analyst
Veterans Health Administration
Iowa City, IA
- $74,678 to $97,087 USD / year
The Budget Analyst performs budget administration functions in the management of research and medical care appropriated funds for Research and Development (R&D). This includes formulation,…
Added 1 min ago
IA
Detention and Deportation Officer
Immigration and Customs Enforcement
Fort Benning, GA · Charleston, SC
- $107,446 to $139,684 USD / year
Coordinating, and monitoring the execution of agency nationwide program activities;
Added 3 mins ago
UC
Command Secretary
U.S. Coast Guard
Portsmouth, VA
- $56,713 to $73,724 USD / year
You will serve as a Command Secretary and be responsible for providing secretarial and office management support, and directing all program, administrative and support operations for the…
Added 3 mins ago
AE
INSTRUCTIONAL SYSTEMS SPECIALIST
Air Education and Training Command
Goodfellow AFB, TX
- $89,508 to $116,362 USD / year
…techniques, and practices of the instructional systems field; learning theory; instructional development methods to develop and make adaptations or extensions of instructional materials;…
Added 3 mins ago
UA
Staff Administrative Specialist
U.S. Army Reserve Command
Fort Gordon, GA
- $61,722 to $80,243 USD / year
…of the position, such as: Business Administration, Strategic Management and Organizational Design and Development. (Note: You must attach a copy of your…
Added 3 mins ago
UA
Staff Administrative Specialist
U.S. Army Reserve Command
Fort Gordon, GA
- $61,722 to $80,243 USD / year
…of the position, such as: Business Administration, Strategic Management and Organizational Design and Development. (Note: You must attach a copy of your…
Added 3 mins ago
ND
ACADEMIC SPECIALIST
National Defense University
Fort McNair, DC
- $76,788 to $95,839 USD / year
Administers assigned academic information and learning-management systems, including establishing and maintaining courses and associated information within those systems and assisting with…
Added 3 mins ago
FS
Management and Program Analyst
Farm Service Agency
Location Negotiable After Selection
- $89,508 to $138,370 USD / year
The selectee performs analyses of long and short-term program operations in state and county offices, including identifying and recommending improvements in both program and administrative…
Added 4 mins ago
Director of Legal Recruitment & Retention
City of New York
New York City, NY
- Supervise and mentor assigned recruitment, retention, and administrative staff, supporting accountability, workload management, and professional development in alignment with bureau…
Added 5 mins ago
US
EDUCATIONAL TECHNICIAN (CHILD DEVELOPMENT)
United States Space Force
Peterson AFB, CO
- $34,799 to $62,057 USD / year
…experience includes 1) Providing a working knowledge of Child Development regulations, procedures, and processes. 2) Using knowledge of early child development theory, methodology, and…
Added 5 mins ago
VH
Health System Specialist
Veterans Health Administration
Baltimore, MD
- $70,623 to $111,087 USD / year
Coordinates with the various disciplines and program managers within AECCC to assess operational issues that impact on workload productivity, personnel and supply management, process…
Added 5 mins ago
DF
SUPERVISORY PROCUREMENT ANALYST
Defense Finance and Accounting Service
Whitehall, OH
- $131,245 to $170,624 USD / year
…contracting Ombudsman. Provides technical advice to senior management and contracting officers within the agency. | Reviews, interprets, develops, and establishes policies, procedures, and…
Added 8 mins ago
IH
Medical Records Administrator
Indian Health Service
Billings, MT
- $106,437 to $138,370 USD / year
Training & Career Development - Develops and maintains a career development and continuing education program for medical records and health information management personnel.
Added 8 mins ago
ND
WRITER EDITOR (PRINTED MEDIA)
National Defense University
Fort McNair, DC
- $102,415 to $133,142 USD / year
…equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined…
Added 9 mins ago
LH
Part Time - Fulfillment Associate - Flexible
Lowe's Home Centers, LLC
Ventura, CA
- Part-time
…assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their…
Added 11 mins ago
TS
Expert Transportation Security Officer - Security Training Instructor
Transportation Security Administration
Belgrade, MT
- $74,678 to $97,087 USD / year
…Security Officer (ETSO), you will support the airport training program through performance of a variety of training related functions. In addition to program responsibilities, as an ETSO…
Added 11 mins ago
ND
PROFESSOR OF ECONOMICS
National Defense University
Fort McNair, DC
- $144,837 to $183,428 USD / year
…experiences involving budgetary, logistic and administrative program management and leadership…
Added 11 mins ago
CF
Lead Health Insurance Specialist
Centers for Medicare & Medicaid Services
Woodlawn, MD
- $143,913 to $187,093 USD / year
Provides oversight and authoritative direction in the development, implementation, and management requirements for 1-800 Medicare. | Serves as coach, facilitator, and/or negotiator in…
Added 11 mins ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care
Fort Lawn, SC
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 12 mins ago
Personnel Tech / Unit Program Coordinator (Administration Generalist 1) - 30982
Huntington Ingalls Industries
Sumter, SC
Assist with managing programs to include task management, Government Travel Card (GTC) program, leave program, drug demand reduction program, health care program, fitness program, safety…
Added 12 mins ago
HR Advice Specialist (US) - HR Investigations
TD Bank
Greenville, SC
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
HR Advice Specialist (US) - Intake, Triage & Adjudication
TD Bank
Greenville, SC
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
Wealth Lending Advisor - Greenville, SC
TD Bank
Greenville, SC
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
State and Local Government (SLG) – Associate Director – Columbia, South Carolina
Guidehouse
COLUMBIA, SC
…clients in the areas of business design, organizational strategy, program strategy and implementation, market analysis, financial modeling, operational analysis, process improvement, change…
Added 12 mins ago
State and Local Government - Director
Guidehouse
COLUMBIA, SC
The State and Local Government (SLG) practice serves clients in the areas of business design, organizational strategy, program strategy and implementation of large programs, market…

State Controller's Office

Service Desk Supervisor

CA, United States

$8,504 to $11,395 USD / month

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Job details

Pay: $8,504 to $11,395 USD / month
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description and Duties Under general direction of the Information Technology Manager I in the Information Systems Division (ISD) the incumbent will take day-to-day direction from the Unclaimed Property Division (UPD) Division Chief and/or Assistant Division Chief on workload needs and requests and will function at the full supervisory level and is responsible for supervising, planning, organizing, directing, coordinating, and reviewing the activities and workload of the Unclaimed Property Division Service Desk (UPDSD) staff and may occasionally perform the most difficult or sensitive work. The incumbent directly or indirectly supervises all lower level information technology and support staff performing work in any domain or combination of domains. This includes helpdesk support; application maintenance; implementation of projects and modifications to existing and future processes; coordination of change management; communicating changes and implementation; project management support and operational analyses.

Duties Performed:

(Candidates must perform the following functions with or without reasonable accommodations.)

Lead and direct the activities of UPDSD staff responsible for providing Helpdesk Support, Application Change Management, IT Project Management & Support, SQL Server Database & Report Support, Asset Management and SharePoint Administration for UPD. Allocate UPDSD staff to support ISD Projects to support SC priorities.
Conduct staff performance analyses, authoring probation and annual performance reports in accordance with scheduling provided by the ISD Personnel Liaison Office (PLO), State Controller's Office of Human Resources (SCO HR) or the California Department of Human Resources (CalHR).
Conduct staff recruitment and development, including training plans to support division needs in accordance with procedures provided by the PLO, SCO HR or CalHR.
Administer information technology policies and programs in accordance with industry best practices, standards and Information Security Office (ISO) guidelines.
Identify, document, and monitor defined service levels and performance management standards to best support division needs and priorities.
Allocate IT resources to best support division needs and priorities. Identify technology needs and coordinate procurement to support division objectives.
Provide web-publishing oversight for the Division, to include overseeing the maintenance of the internal Controller’s Office intranet (COIN) for specific UPD webpages.
Coordinate with ISD and UPD staff along with the needs assessment, development, and maintenance of new and existing computer applications essential to the UPD Program.
Coordinate with various ISD bureaus, providing guidance and technological information to division management to determine the most effective and least disruptive means to implement major upgrades and maintenance.
Provide leadership and guidance to managers and supervisors regarding information security, computer access and use, business continuity planning, and communications.
Act as the division’s Security Officer in determining information and physical security needs and ensures program staff and managers are trained in information security guidelines and policies, all in collaboration with the ISO.
Directly oversee the activities and workload of project team members from other division areas.
Act as the IT Project Sponsor or Project Manager (PM) for division projects. This includes developing the project scope; plans, guides, and overseeing the day-to-day activities; developing PM documents and work plans, and communicating project progress, changes, costs and risks.
Schedule and facilitate project status meetings ensuring status of changes are communicated to the stakeholders, steering committee and executive management.
Perform activities as the program PM with ISD; managing the changes to the program to ensure successful implementation, present and report project status risks and issues to the steering committee and executive management as needed.
Participate in vendor/product solution evaluation and selection as the technical representative.
Develop, manage and monitor the UPD’s IT budget to ensure appropriate procurement of hardware and software.
Manage and monitor non-technology contracts related to the UPD’s operations.
Ensure vendors are complying with the terms, conditions, and service level agreements of the contract.
Resolve and communicate any concerns with non-compliance or non-performance with executive management. You will find additional information about the job in the Duty Statement. Working Conditions This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer’s market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit’s light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99. This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Applicants must reside within California at the time of appointment. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
INFORMATION TECHNOLOGY SUPERVISOR II Additional Documents
Job Application Package Checklist
Duty Statement Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future. The Information Services Division (ISD) of the California State Controller’s Office is the technology hub that drives innovation and efficiency across the agency. ISD is responsible for developing, maintaining, and enhancing critical IT systems that support the State’s payroll, accounting, and financial reporting functions. If you're passionate about software development, cybersecurity, data management, or IT project management, ISD offers a dynamic environment for tech professionals looking to make a meaningful impact. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller’s Office. How did you hear about us? Take our survey!

Special Requirements A resume is required. A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions. Take the required examination here: Information Technology Supervisor II Examination Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Demonstrated experience with development, maintenance, support, and administration of custom, COTS, and SaaS based web applications and enterprise platforms.
Demonstrated experience with IT project management practices and principles.
Demonstrated experience with the following technologies: SharePoint O365, WordPress, Salesforce, ServiceNow, .NET, C#, SQL Server, Microsoft Power BI and JavaScript.
Familiarity with AI tools and technologies, with a demonstrated ability to leverage generative AI to optimize workflows and increase productivity.
Knowledge and experience with various system development methodologies.
Knowledge and experience with Information Technology Infrastructure Library (ITIL)service management practices.
Proficiency with Microsoft Excel, Word, Visio, and SharePoint.
Strong leadership skills including the ability to engage, inspire, empower, develop, and mentor staff.
Ability to effectively recruit, select, develop, and retain competent staff; includes making appropriate assignments and managing staff performance.
Ability to prepare and produce clear and concise documentation (e.g., concept papers, statements of work, processes and procedures, plans, policies, etc.) and provide recommendations to IT leadership.
Ability to meet business needs through innovative solutions in a fast-paced environment.
Ability to communicate effectively in a clear and concise manner.
Ability to establish and maintain cooperative working relationships with all levels of staff and management, communicate effectively with peers, users, developers, management, and others.
Ability to manage multiple high-priority initiatives in a fast-paced achievement-oriented environment.
Ability to adapt to changes in direction or organizational change.
Ability to work under pressure to meet deadlines.
Demonstrate a service oriented, customer relations-sensitive attitude.
Demonstrate keen attention to detail and excellent organizational skills.
Willingness to work excess hours to achieve business results.
Display enthusiasm and aptitude for continuous learning.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

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