Digital Content Manager

Job Description and Duties Under the general direction of the Public Affairs Office Communication Director, the Information Technology Specialist I will act as the digital content lead and technical liaison for the Public Affairs Office. The incumbent will serve in a key orchestrating role, leading divisions and technical web development staff in creating, curating, and maintaining SCO’s website content to meet the organization’s goal of demonstrating best-in-class financial management of California’s financial resources. The projects assigned to the incumbent’s team have enterprise-wide and statewide impact to support the business and communication functions of the State Controller’s Office (SCO).

Duties Performed:

(Candidates must perform the following functions with or without reasonable accommodations.) Technical Public Affairs Lead

• Oversees content strategy, development, and management for SCO’s public and internal websites, ensuring material is current and aligns with the purpose, mission, and values of the SCO. Develops and executes an internal strategic plan to generate web content and feature that effectively reach SCO’s core audiences.
• Advises Executive Management on methods to best promote or integrate SCO strategies and initiatives through innovative web-based technologies. Leads division staff on content planning from conceptual through implementation phases.
• Serve as Executive Office/Public Affairs Office technical liaison with Information Systems Division web development services team.
• Coordinate and consult with users, administrators, and technical staff to identify business and technical requirements for new content, multimedia, and other innovative tools for showcasing the work of SCO.
• Collaborate with the SCO Executive Office, SCO management and staff, business clients, stakeholders, and vendors regarding complex technical issues.
• Design, develop, and perform Web publishing activities using tools for content creation, Content Management System (CMS) web publishing, multimedia presentation, and analytics.
• Maintain SCO brand guidelines throughout the website, generate regular performance reports and analytics. Planning and Communication
• Communicate effectively. Develop and sustain cooperative working relationships with internal and external business partners.
• Develop and provide recommendations concerning changes in priorities, project scopes and schedules. Report progress on projects and activities in meetings and provide regular written status reports.
• Regularly direct or collaborate with divisional/program webmasters. Establish and manage regular user group meetings with content webmasters to produce, shape, and optimize engaging written and visual content that aligns with SCO’s core programs, priorities, and branding.
• Support PAO’s production of narrative, photo, video, graphic, and other digital content, advising on website placement, analytics, and optimization as needed. Program and Technical Expertise
• Ensure SCO’s website meets ADA compliance as well as any new legislated accessibility standards.
• Demonstrate advanced subject matter and technical expertise on web-based applications and the use of these applications to further the communication goals of the SCO. Technology Trends and Evaluation
• Stay current with the latest trends in software, websites, and development technologies; assist with the identification, selection, acquisition and use of these solutions for SCO needs. Prepare alternatives analysis evaluations, proposals, estimates, technical designs as needed Administrative
• Perform other administrative tasks associated such as attend meetings, develop presentations, review and/or generate documents, etc. You will find additional information about the job in the Duty Statement. Working Conditions This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and is walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a beautiful mid-tower garden terrace. It is conveniently situated only blocks from Old Sacramento, numerous restaurants, a seasonal farmer’s market, and the Crocker Art Museum. Overlooking the Golden 1 Arena and Downtown Commons, the office is accessible from Sacramento Regional Transit’s light rail and bus systems, with convenient access to I-5, I-80, US 50 & US 99. This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Applicants must reside within California at the time of appointment. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
• INFORMATION TECHNOLOGY SPECIALIST I Additional Documents
• Job Application Package Checklist
• Duty Statement Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future. The Executive Office (EO) of the California State Controller’s Office is the strategic center point driving the vision and mission of the department. The EO coordinates high-level initiatives, manages key stakeholder relationships, and oversees the implementation of policies and procedures that shape California’s financial landscape. If you’re passionate about public service, policy development, and human resources, this division offers the opportunity to advance your career in a dynamic and impactful environment. Join a team where your insights and contributions will help drive excellence in administrative and financial management. Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives! Visit our website to learn more about the State Controller’s Office. How did you hear about us? Take our survey!

Special Requirements A Statement of Qualifications is required; please see ‘Required Application Package Documents’ for instructions. Take the required examination here: Information Technology Specialist I Examination Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Microsoft Suite fluency (i.e. Word, Excel, Outlook, PowerPoint, SharePoint)
• SharePoint design and permissions experience
• WordPress content management and admin backend experience
• Familiarity with Google Analytics and regular reporting across multiple web properties
• Familiarity with multimedia management for website sharing and posting, including considerations for accessibility and device responsiveness
• Effectively perform work as part of a team and individually
• Ability to coordinate user groups to identify and resolve problems, training and support needs, document new feature requests
• Ability to interface with executive leadership for project reporting, receiving feedback, and sharing website and digital project updates
• Gain and maintain cooperative working relationships at all levels
• Strong critical thinking and analytical skills
• Strong interpersonal and communications skills (written and verbal)
• Ability to plan organize and adapt to changing assignments and priorities

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.