Mail Operations Supervisor

Job Description and Duties Calling all present and future leaders! Do you thrive in fast-moving operational environments and enjoy supporting essential onsite teams? If so, Mail & Print Services has an exciting frontline leadership opportunity for you.

About the role:

• Provide frontline supervisory leadership for Vacaville Mail Operations and Legal Local Mail, ensuring secure, accurate, and timely processing of all incoming and outgoing mail.
• Lead and support essential onsite employees; set clear expectations; delegate daily and weekly tasks; and ensure service level agreements are met.
• Serve as subject matter expert and regularly operate high-speed inserters and other mail equipment (folding, metering, and related machinery).
• Ensure quality control procedures are followed for all checks prior to mailing; maintain secure mailroom access and shipment logging; oversee preparation of outgoing shipments.
• Maintain compliance with all mandatory USPS policies and procedures; leverage postal initiatives to reduce operational costs; ensure end-of-day checklist completion and sign-off.
• Maintain the administrative infrastructure that supports Vacaville Mail Operations and Legal Local Mail (procedures and job aids, production metrics, postal resources, inventory, reporting).
• Monitor production operations and provide weekly metrics to management; present operational summaries during leadership meetings. Required Skills & Abilities
• Lead, supervise, direct, train, develop, monitor, motivate, appraise, and discipline staff.
• Analyze workflow issues and allocate/delegate work; design, plan, and implement policies, procedures, and workflows.
• Achieve results according to objectives; research and analyze information; interpret and apply laws, regulations, policies, and procedures to make proactive decisions.
• Resolve sensitive issues and manage multiple projects and tasks; work independently and as part of a team.
• Communicate professionally and effectively, verbally and in writing, with stakeholders; prepare accurate reports for internal and external audiences.
• Maintain regular and predictable attendance; uphold EEO principles; maintain a safe work environment; defend against fraudulent activities. You will find additional information about the job in the Duty Statement. Working Conditions The successful candidate must reside in California upon appointment. Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund. Minimum Requirements You will find the Minimum Requirements in the Class Specification.
• BUSINESS SERVICE OFFICER I (SUPERVISOR) Additional Documents
• Job Application Package Checklist
• Duty Statement Department Information State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits. Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. ?We recognize and reward high performance yet value a healthy work/life balance.

Department Website:

http://www.statefundca.com Special Requirements Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay. To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held. If this posting requires an SOQ, Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting a document that is not your own may be cause for disqualification from the hiring process Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Principles, practices, and techniques of personnel management and supervision.• State Fund organization, Regional Office and Corporate functions, and business policies and practices.
• Time-management techniques for prioritizing and completing unit tasks for staff and self.
• Supervisor responsibilities for promoting Equal Employment Opportunity in hiring, development, and promotion.
• State Fund standard software applications; team-building and team-leading skills.

Benefits

State Fund employees are eligible for a number of benefits. Our benefit package includes: Health Benefits Program (CalPERS) Retirement (CalPERS) Employer Health and Consolidated Benefits Contributions Dental, Vision 401(k) and 457 Deferred Compensation Plans Employee Assistance Program Group Legal Services Insurance Holidays, Vacation/Sick/Other Paid Leave Flex Elect Reimbursement Program Wellness and Recognition Alternate Work Schedules Transit Pass Program Tuition Reimbursement Dependent Scholarship Program Leadership Training Mentoring Program https://www.statefundca.com//Home/StaticIndexid=https://content.statefundca.com//careers/Index.asp Background Investigation Prior to employment with State Compensation Insurance Fund, a background investigation (BI) will be initiated. Acknowledgement Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. By applying to this position, you are also acknowledging that you have received the following information:

• California State benefits
• Duty statement/Job Description
• Salary ranges and steps for the classification(s) advertised