Case Manager

About Start Corporation

Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.

Job Description

Start Corporation's Youthbuild team is looking for a motivated and dedicated Youthbuild Case Manager to support young adults in achieving their educational, employment and personal development goals. The Case Manager will provide individualized case management services, lead team bonding, leadership and job readiness groups, assist participants in overcoming barriers to success and connect youth with community resources to promote self-sufficiency and long-term stability.

Minimum Requirements

• High School Diploma: At least 5 years’ experience in social services
• Bachelors level: Bachelor Degree in social services (Social Work, Psychology, Sociology etc.) At least 2 years’ experience in social services
• Masters level: Masters Degree in social services (Social Work, Psychology, Sociology etc.) At least 2 years’ experience in social services

Core Competencies

• Effectively demonstrate the understanding and practice of Youthbuild program.
• Communicate respectfully and effectively and establish professional relationships.
• Promotes recovery, independence, and personal choice for participants.
• Assists participants in identifying strengths, needs, and realistic goals to develop a service plan.
• Accurately identifies risk and responds appropriately.
• Demonstrates advanced knowledge of behavioral health symptoms, interventions, and impact.
• Maintains professional boundaries and operates within agency /ethical guidelines.
• Knowledge of agency and community resources and referral processes.

Job Duties / Skills Required

• Complete mandatory training series for Youthbuild program.
• Participate in weekly supervision and consultation for Youthbuild program.
• Manage a caseload of Youthbuild students, providing individualized support, career guidance and goal-setting assistance.
• Conduct regular check-ins with students to track progress, address challenges and connect them with necessary resources.
• Address behavioral or attendance concerns with Youthbuild students, implementing corrective measures when necessary.
• Schedule and maintain a flexible workweek to meet the needs of Youthbuild students, scheduled program meetings and documentation responsibilities.
• Develop and maintain structured schedules for youth activities, including training sessions, worksite assignments and educational components.
• Provide consistent, quality services while maintaining fidelity to Youthbuild program.
• Maintain contact with relevant community partners, referents, educators and employers.
• Promote the agency/program within the community.
• Meet guidelines for submission of notes into GPMS and AWARDS electronic data system.
• Commitment to the Youthbuild program.
• Ability to work with diverse individuals/families/populations.
• Ability to exercise discretion and maintain client and employee confidentiality.
• Effective verbal and written communication skills.
• Requires working traditional hours, while having staff and Youthbuild students on site Monday through Friday.
• Work is performed in the community and an office environment.
• Requires transporting students to educational settings, work sites and scheduled appointments throughout the community.
• Maintain a caseload of 4-8 Youthbuild students at any given time.
• Data entry into AWARDS and Youthbuild’s system, GPMS.

Benefits include: Medical, dental, and vision insurance; disability and life insurance; paid time off; 13 paid holidays per year for regular full-time employees; and a 403(b) retirement plan with employer matching.