Jobs in the United States

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Sales Application Engineer
Coperion Process Solutions LLC
United States
The Applications Engineer serves as the primary technical liaison between customers, sales, engineering, manufacturing, product management, and external partners. This role is responsible…
Added just now
Technical Marketing Engineer
Cisco Systems, Inc.
Remote, United States
We are growing the AI Canvas Technical Marketing Engineer (TME) team to support the maturation of our AI Platform products. This team plays a critical role in integrating Cisco’s diverse…
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Power Platform Developer
TEKsystems
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- $55 to $65 USD / hour
Ability to reverse-engineer legacy forms and workflows to understand complete business processes and technical dependencies.
Added 1 min ago
MX
Quality Control Welding Lead
Module X Solutions
Shreveport, LA
- $23 to $32 USD / hour
…petrochemical, utility, transportation, and other verticals. We design, engineer, and manufacture products to our customers’ specifications. We are a proud Shreveport-based company working…
Added 1 min ago
Funding & Strategic Research Engineer
Baker Hughes Energy Services LLC
United States
The Funding & Strategic Research Engineer supports the development and execution of externally funded research and innovation initiatives that advance Baker Hughes technology and business…
Added 2 mins ago
Optical Engineer
CACI, INC.-FEDERAL
Danbury, CT
Work in a group of optical engineers solving challenging technical problems
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Senior Hardware Engineer - Cross Domain Solutions (SME)
CACI, INC.-FEDERAL
Fort Meade, MD
Job Title: Senior Hardware Engineer - Cross Domain Solutions (SME)
Added 2 mins ago
Network Engineer III
CACI, INC.-FEDERAL
Tampa, FL
Join a mission-driven team as a Network Engineer III supporting critical global network operations and next-generation engineering initiatives. In this role, you will help design,…
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Software Developer
CACI, INC.-FEDERAL
North Charleston, SC
…the lives of today’s military! CACI is looking for a Software Engineer who has strong interpersonal and communication skills as well as a record of accomplishment in successful project…
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System Test Engineer
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United States
Work in a telecommunications development lab environment, use automation tools and lab test equipment, including protocol analyzers
Added 2 mins ago
Commissioning Program Technical Manager, Global Cx Program, AWS Commissioning
Amazon Data Services, Inc.
Denver, CO · Umatilla, OR · San Francisco, CA · Houston, TX · Dallas, TX
…Facilities Hand Over (PFHO) to the client. They will drive the development and standardization of all the commissioning documents, finalize and review test procedures, test protocols, means…
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Principal Engineer-Consumer Technology
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CHARLOTTE, NC
Wells Fargo is seeking a Principal Engineer to join Retail Services Consumer Lending Technology team. As part of the Retail Services Consumer Lending Technology team, this Principal…
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Entry Level Engineer
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Collegeville, PA
…our customers’ most complex challenges with differentiated technical…
Added 2 mins ago
Field Engineer - Construction - MI
Spicer Group Inc.
Byron Center, MI
Spicer Group is seeking an experienced construction Field Engineer to support construction administration and inspection services on a variety of public and private infrastructure projects.…
Added 3 mins ago
Hardware (Signal Integrity) Engineer
Cisco Systems, Inc.
RTP, NC
…but we bring our talents together to work on the design and development of next-generation Security Firewall products and Campus and Date Center Routing systems. As a Signal Integrity…
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Senior Design Engineer
IN
The Large Power Systems Division (LPSD) has an opening for a Senior Design Engineer responsible for leadership and execution of Mechanical Engineering Design to Order (DTO) projects for the…
Added 3 mins ago
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Systems Engineer - Expert-Level
Mission Intel
Springfield, VA
- $140,000 to $175,000 USD / year
As an Expert-Level Systems Engineer, you will serve as a trusted advisor to Government leadership, helping translate mission needs into impactful technical solutions. You will lead systems…
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Software Rotation Program Associate
Alarm.com
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…for exceptional early-career engineers who want to build deep technical expertise across Alarm.com's most strategic product areas. Over the course of three years, participants complete…
Added 3 mins ago
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(USA) Software Engineer III, Information Security
Walmart Inc.
United States
- $90,000 to $180,000 USD / year
The Software Engineer III, Information Security, provides advanced support for enterprise security services by troubleshooting, analyzing, and resolving complex issues. This role involves…
Added 3 mins ago
Lead Manufacturing Engineer
Pure Power Technologies Inc
Blythewood, SC
The Lead Manufacturing Engineer serves as a key technical resource for production and cross-functional teams, leading complex engineering projects, mentoring engineers and technicians, and…
Added 4 mins ago
Software Engineer III
TraceLink, Inc
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We are looking for a Software Engineer III to join the Engineering Services team. This role combines production troubleshooting, stability engineering, and feature development. Engineers…
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Full Stack Engineer
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Lead development of internal business applications, with a primary focus on an order management system (OMS), adjacent tools, and AI automations/agents. Oversee product roadmap and…
Added 4 mins ago
Software Developer
CACI
North Charleston, SC · North Charleston
…the lives of today’s military! CACI is looking for a Software Engineer who has strong interpersonal and communication skills as well as a record of accomplishment in successful project…
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Lead Mechanical Engineer - Buildings
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Los Angeles, CA
WSP is currently initiating a search for a Lead Mechanical Engineer to join our Property & Buildings team in Los Angeles, CA.
Added 5 mins ago
Process Engineer, MSAT
Fujifilm
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We are hiring a Process Engineer, MSAT. The MSAT Process Engineer develops, scales, transfers, troubleshoots, and improves manufacturing processes to support safe, compliant, reliable, and…

Starburst

Technical Support Engineer

United States

$120,000 - $160,000 USD

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Job details

Pay: $120,000 - $160,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

About Starburst

Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai.

Job Summary

The Technical Support Engineer (TSE) acts as a Starburst SME for a book of Majors and Strategic accounts. The TSE is responsible for answering all technical questions within both standard and custom deployment environments and assisting with supported LTS upgrades. The TSE is also responsible for peer training and development, personal continued education, and contributing to our reference documentation. They will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience.

Responsibilities

Technical Support:

Provide support for standard and custom deployments
Answer break/fix and non-break/fix technical questions through SFDC ticketing system
Efficiently reproduce reported issues by leveraging tools (minikube, minitrino, docker-compose, etc.), identify root causes, and provide solutions
Open SEP and Galaxy bug reports in Jira and feature requests in Aha!

LTS Upgrades:

Provide upgrade support upon customer request
Customer must be on a supported LTS version at the time of request
TSE must communicate unsupported LTS requests to the Account team as these require PS services

Monthly Technical check-insConduct regularly scheduled technical check-ins with each BU

Discuss open support tickets, provide updates on product bugs and provide best practice recommendations based on your observations and ticket trends
Responsible for ensuring customer environments are on supported LTS versions

Knowledge Sharing/Technical Enablement: Knowledge exchange and continued technical enablement are crucial for the development of our team and the customer experience. It's essential that we keep our product expertise and documentation current and that all team members have access to information.

•

Contribute to our reference documentation
Lead peer training
Consultant to our content teams
Own your personal technical education journey

Project Involvement

Contribute to or drive components of departmental and cross functional initiatives

Partner with Leadership

Identify areas of opportunity with potential solutions for inefficiencies or obstacles within the team and cross-functionally
Provide feedback to your manager on continued ed. opportunities, project ideas, etc.

Requirements

5+ years of support experience
3+ years of Big Data, Docker, Kubernetes and cloud technologies experience
Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs.

Skills

Big Data (Hadoop, Data Lakes, Spark)
Docker and Kubernetes
Cloud technologies (AWS, Azure, GCP)
Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
SSL/TLS
Linux Skills
DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

Location: PST Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.

Pay Range

$120,000 - $160,000 USD

Build your career at Starburst

All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry – and the future.

Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.

We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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