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Plastics Manager Trainee
Lane Enterprises, LLC
Shippensburg, PA
- $65,000 to $75,000 USD / year
The Plastics Manager Trainee position is designed to prepare high-potential candidates for future leadership roles within our plastics manufacturing operations. This hands-on training role…
Added just now
Academic Program Coordinator
NU USA Northeastern University
Boston, MA
Collects and analyzes student feedback data to make and recommend process/system processes to Senior Business Manager, department executive committee, and COE Grad student services as…
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Quality Assurance Manager
Merck
Irving, TX
The Quality Manager is a hands-on role that requires aptitude, energy to build a QMS from the ground up. We are in the midst of a significant culture change. The successful candidate needs…
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Lead Facilities Technician - 2nd Shift
Praxis Technology
Queensbury, NY
Reporting to the Facilities Manager, the Facilities Technician is responsible for the safe preventative and reactive maintenance of the Praxis facilities and equipment on second shift.…
Added 1 min ago
Business Development Manager
SJE
IN · OH · IL · KY
…valued customers. We are looking for a Business Development Manager to support our SJE Revere brand. Location will be project based. Candidates must currently live in OH, IL, IN, KY or…
Added 1 min ago
Project Manager
CACI, INC.-FEDERAL
Laurel, MD
…of cost, schedule and performance of all aspects of complex engineering projects and tasks. Serve as the technical point of contact for the Program Manager and team members on a project or…
Added 2 mins ago
Sr. Category Sourcing Manager - Hardware Supply Chain, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC
Bellevue, WA
The Leo team is looking for a Senior Category Sourcing Manager to support business and engineering stakeholders in selecting, developing and managing business relationships with critical…
Added 2 mins ago
Area Manager II
Amazon.com Services LLC
Virginia Beach, VA
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 2 mins ago
Sr. Development Manager, Data Center Supply Solutions, Development Managers
Amazon Data Services, Inc.
Seattle, WA · Herndon, VA
As a Development Manager within AWS Infrastructure, you will have the opportunity to help shape and execute on strategies to expand our Data Center portfolio and related infrastructure. The…
Added 2 mins ago
Area Manager II
Amazon.com Services LLC
Salt Lake City, UT
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 2 mins ago
PMT, Ring Software Engineering
Amazon.com Services LLC
New York, NY
Ring is looking for a Principal Product Manager - Technical to lead engineering teams building the devices and services behind Ring's connected home security products, including video…
Added 2 mins ago
Commissioning Program Technical Manager, Global Cx Program, AWS Commissioning
Amazon Data Services, Inc.
Denver, CO · Umatilla, OR · San Francisco, CA · Houston, TX · Dallas, TX
AWS is looking for a dynamic experienced Commissioning Program Manager with data center commissioning experience (or critical infrastructure). The Commissioning Program (CxP) provides…
Added 2 mins ago
CH
Manager - Community-Based Behavioral Health
Carle Health
Peoria, IL
- $39.01 to $67.1 USD / hour
To provide leadership and oversight of the overall client care process, assuring high performing staff provide the highest service and quality care to patients. Assumes responsibility for…
Added 2 mins ago
Senior Product Manager - Filtration
Fortune Brands
Deerfield, IL
As Senior Product Manager –Filtration, you will own the P&L, strategy, and execution for Moen's Water Filtration portfolio. Maintaining a consumer-centric mindset and a strong understanding…
Added 2 mins ago
Cargo Installation Lead (MEP)
Smiths Group
Boston, MA
…installations on time and on budget working with the Program manager and his assigned leaders tasked with keeping the other activities (i.e. civil works) on schedule to complete the job as…
Added 2 mins ago
Cargo Installation Lead
Smiths Group
Albuquerque, NM
…installations on time and on budget working with the Program manager and his assigned leaders tasked with keeping the other activities (i.e. civil works) on schedule to complete the job as…
Added 2 mins ago
Product Manager
ESO
Remote, United States
We are looking for an experienced Product Manager to take the reins of the products EMS agencies and fire departments rely on every day: from the moment a 911 call comes in, through patient…
Added 3 mins ago
AE
Maintenance Mechanic - 2nd Shift
Aspen Enterprises LTD
New Lenox, IL
- $31 to $34 USD / hour
Demonstrated ability to collaborate cross-functionally and coordinate efforts around process improvement
Added 3 mins ago
Blender Operator
Aspen Enterprises LTD
Minden, NV
Process Work Orders efficiently and accurately per instructions and the daily production schedule
Added 3 mins ago
AE
Filler Lead - 2nd Shift
Aspen Enterprises LTD
New Lenox, IL
- $22 USD / hour
Understand the process flow and step by step requirements for aseptic manufacturing
Added 3 mins ago
Inventory Control Specialist
Aspen Enterprises LTD
Minden, NV
Added 3 mins ago
Project Superintendent II
Sundt
Maxwell, TX · Lockhart, TX
2. Collaborates with the Project Manager to develop the project management plan (PMP) including the project scope management plan, procurement plan, environmental plan, time management…
Added 3 mins ago
Restaurant Manager
Kimpton Hotels & Restaurants
Charlotte, NC
Assist the General Manager in building financial objectives on an annual basis through the budget process.
Added 3 mins ago
Senior Facility Manager
Menominee, MI
Caterpillar is seeking a Senior Facility Manager to lead our Menominee Campus.
Added 3 mins ago
Engineering Manager - Analytics, PLM and Tools
Clayton, NC
As the Engineering Manager for Analytics, Product Lifecycle Management (PLM), and Tools, you will lead a specialized team that delivers data, digital, and process solutions for the global…

Starburst

Technical Support Engineer

United States

$120,000 - $160,000 USD

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Job details

Pay: $120,000 - $160,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

About Starburst

Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai.

Job Summary

The Technical Support Engineer (TSE) acts as a Starburst SME for a book of Majors and Strategic accounts. The TSE is responsible for answering all technical questions within both standard and custom deployment environments and assisting with supported LTS upgrades. The TSE is also responsible for peer training and development, personal continued education, and contributing to our reference documentation. They will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience.

Responsibilities

Technical Support:

Provide support for standard and custom deployments
Answer break/fix and non-break/fix technical questions through SFDC ticketing system
Efficiently reproduce reported issues by leveraging tools (minikube, minitrino, docker-compose, etc.), identify root causes, and provide solutions
Open SEP and Galaxy bug reports in Jira and feature requests in Aha!

LTS Upgrades:

Provide upgrade support upon customer request
Customer must be on a supported LTS version at the time of request
TSE must communicate unsupported LTS requests to the Account team as these require PS services

Monthly Technical check-insConduct regularly scheduled technical check-ins with each BU

Discuss open support tickets, provide updates on product bugs and provide best practice recommendations based on your observations and ticket trends
Responsible for ensuring customer environments are on supported LTS versions

Knowledge Sharing/Technical Enablement: Knowledge exchange and continued technical enablement are crucial for the development of our team and the customer experience. It's essential that we keep our product expertise and documentation current and that all team members have access to information.

•

Contribute to our reference documentation
Lead peer training
Consultant to our content teams
Own your personal technical education journey

Project Involvement

Contribute to or drive components of departmental and cross functional initiatives

Partner with Leadership

Identify areas of opportunity with potential solutions for inefficiencies or obstacles within the team and cross-functionally
Provide feedback to your manager on continued ed. opportunities, project ideas, etc.

Requirements

5+ years of support experience
3+ years of Big Data, Docker, Kubernetes and cloud technologies experience
Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs.

Skills

Big Data (Hadoop, Data Lakes, Spark)
Docker and Kubernetes
Cloud technologies (AWS, Azure, GCP)
Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
SSL/TLS
Linux Skills
DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

Location: PST Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.

Pay Range

$120,000 - $160,000 USD

Build your career at Starburst

All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry – and the future.

Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.

We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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