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Sr. Internal Communications Manager
Samsara
Remote, United States
We’re looking for an exceptional Internal Communications Manager to join our Communications team! We’re looking for someone who is a Swiss Army knife for Internal Comms, with experience in…
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Senior Web Program Manager
Samsara
Remote, United States
Our Senior Web Program Manager is a strategic role responsible for overseeing multiple interconnected web projects and driving complex digital initiatives that align with organizational…
Added just now
Senior Creative Program Manager
Samsara
Remote, United States
Our Senior Creative Program Manager is the operational engine behind Marketing's creative output. You will own how creative work is taken, prioritized, resourced, and delivered across…
Added 1 min ago
VC
Director of Program and Project Management
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Irving, TX
- $121,500 to $233,000 USD / year
As a Director of Program and Project Management, you will join the Verizon Business Product Organization as the PMO Leader on the Portfolio Management team. You will lead a team that is…
Added 1 min ago
CP
Sr Acct Manager - SLED Sales
Cellco Partnership
Chicago, IL
- $53,000 to $92,000 USD / year
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales…
Added 2 mins ago
Training Coordinator, Aerospace Manufacturing
PPG Industries, Inc.
United States
In this role you will work on-site at our Grand Prairie, TX facility and report directly to the Operations Learning Manager.
Added 2 mins ago
Employee Health & Safety Specialist
Great Lakes Physician Administrative Services LLC
South Bend, IN
Coordinates respiratory protection program activities, including fit testing schedules, documentation, and compliance tracking.
Added 5 mins ago
Senior Sales Programs Manager
Zip
Remote, United States
…role that makes it real. As our first Senior Sales Programs Manager, you will own the design and delivery of coordinated, multi-quarter programs that move the revenue needle - across…
Added 6 mins ago
HR Specialist, Talent Programs & Outreach
World Bank Group
Washington, DC
…Washington, DC, this role supports the implementation of annual program cycles and reports to the WBG Talent Attraction Manager, offering an opportunity to contribute to high-impact, global…
Added 6 mins ago
Senior Sales Manager, Hazel AI
Altruist
San Francisco, CA
Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
Added 7 mins ago
D&
Senior Manager, Compliance Monitoring and Analytics (R-20102)
Dun & Bradstreet
Florham Park, NJ
- $113,900 to $191,400 USD / year
The Senior Manager, Compliance Monitoring and Analytics is responsible for leading Dun & Bradstreet's SMB Sales compliance monitoring framework, including the analytics and AI-driven…
Added 7 mins ago
Process Intelligence Intern, Distribution
Southeast Toyota Distributors, LLC
FL
The JM Family College Internship program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this…
Added 7 mins ago
AI & Decision Science Intern
SET Services Group LLC
FL
The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this…
Added 8 mins ago
Manager, Corporate Communications
IDEX Service Corp.
Northbrook, IL
The Manager, Corporate Communications, is a high-visibility role responsible for designing and executing communication plans and channels across the company while maintaining close…
Added 9 mins ago
Manager, Data Engineering
loanDepot
Plano, TX
Wellness program to support both mental and physical health.
Added 9 mins ago
Registrar Emergency Center
Corewell Health Corporate
Royal Oak, MI
Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by…
Added 11 mins ago
Senior IT Manager
LegalZoom
Austin, TX
Help shape a smoother, smarter technology experience for every employee. As Sr IT Manager, you’ll lead a nimble team and guide the tools and services people rely on every day from workplace…
Added 13 mins ago
CP
Sr Acct Manager - SLED Sales
Cellco Partnership
Chicago, IL
- $53,000 to $92,000 USD / year
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales…
Added 16 mins ago
Sourcing Manager
THE DOW CHEMICAL COMPANY
Midland, MI · Houston, TX
Dow has an exciting opportunity for a Sourcing Manager in Ocean Transportation. This role can be located in Midland, MI or Houston, TX. In this role, you will be an integral part of Dow’s…
Added 16 mins ago
Product Line Manager IV
Applied Materials
Santa Clara, CA · Santa Clara
…compensation such as participation in a bonus and a stock award program, as…
Added 17 mins ago
Sr Manager, Sr. Counsel
Omnicell (temp)
Chicago, IL · Pittsburgh, PA
Refine & scale Omnicell's global AI governance program for third-party tools and internal development.
Added 19 mins ago
A
Senior AI Builder
Artera
Seattle, WA · Santa Barbara, CA · Kansas City, MO
- $162,000 to $220,000 USD / year
product manager, the discipline of a project manager, and the agentic fluency of an
Added 19 mins ago
CL
Matter Intelligence Manager
Cooley LLP
NY · Washington, DC · CO
- $140,000 to $170,000 USD / year
Matter Intelligence ManagerCooley is seeking a Matter Intelligence Manager to join the Data team.
Added 19 mins ago
CL
Intelligence Transformation Manager
Cooley LLP
NY · Washington, DC · CO
- $175,000 to $225,000 USD / year
Identify where existing tooling can be retired, consolidated, or integrated as part of the transformation program, working with the Resource Vendor and Content Manager and the Matter…
Added 20 mins ago
AVP, Development Finance
LC Development Services, LLC
Columbus, OH
Oversees job costing and pre-development, development and construction-management billings through the Project Accounting Manager.

Starburst

Technical Support Engineer

United States

$120,000 - $160,000 USD

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Job details

Pay: $120,000 - $160,000 USD
Posting language: English
Posted: Nov 3, 2026

Original job description

About Starburst

Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai.

Job Summary

The Technical Support Engineer (TSE) acts as a Starburst SME for a book of Majors and Strategic accounts. The TSE is responsible for answering all technical questions within both standard and custom deployment environments and assisting with supported LTS upgrades. The TSE is also responsible for peer training and development, personal continued education, and contributing to our reference documentation. They will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience.

Responsibilities

Technical Support:

Provide support for standard and custom deployments
Answer break/fix and non-break/fix technical questions through SFDC ticketing system
Efficiently reproduce reported issues by leveraging tools (minikube, minitrino, docker-compose, etc.), identify root causes, and provide solutions
Open SEP and Galaxy bug reports in Jira and feature requests in Aha!

LTS Upgrades:

Provide upgrade support upon customer request
Customer must be on a supported LTS version at the time of request
TSE must communicate unsupported LTS requests to the Account team as these require PS services

Monthly Technical check-insConduct regularly scheduled technical check-ins with each BU

Discuss open support tickets, provide updates on product bugs and provide best practice recommendations based on your observations and ticket trends
Responsible for ensuring customer environments are on supported LTS versions

Knowledge Sharing/Technical Enablement: Knowledge exchange and continued technical enablement are crucial for the development of our team and the customer experience. It's essential that we keep our product expertise and documentation current and that all team members have access to information.

•

Contribute to our reference documentation
Lead peer training
Consultant to our content teams
Own your personal technical education journey

Project Involvement

Contribute to or drive components of departmental and cross functional initiatives

Partner with Leadership

Identify areas of opportunity with potential solutions for inefficiencies or obstacles within the team and cross-functionally
Provide feedback to your manager on continued ed. opportunities, project ideas, etc.

Requirements

5+ years of support experience
3+ years of Big Data, Docker, Kubernetes and cloud technologies experience
Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs.

Skills

Big Data (Hadoop, Data Lakes, Spark)
Docker and Kubernetes
Cloud technologies (AWS, Azure, GCP)
Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
SSL/TLS
Linux Skills
DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

Location: PST Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.

Pay Range

$120,000 - $160,000 USD

Build your career at Starburst

All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry – and the future.

Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more.

We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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