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Added 16 mins ago
General Manager, FSP Operations
Parexel
Providence, RI
Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership…
Added 16 mins ago
SQA Tester (Remote)
GovCIO
Providence, RI
…Technical Management and Strategic Solutioning Support (HTMS) program within the Department of Veterans Affairs (VA) Office of Information and Technology (OIT). This role is a fully remote…
Added 16 mins ago
O
GPU Handover Senior Technical Program Manager
Oracle
Providence, RI
- $91,400 to $187,000 USD / year
We are seeking an IC3-level Technical Program Manager to join our 24/7 war room operations team. This role serves as a coordination hub between multiple teams and regions. Prospective team…
Added 16 mins ago
Senior Product Manager (Remote)
GovCIO
Providence, RI
The Senior Product Manager directs shared services and product delivery from design through implementation and testing, supporting FHIR data governance and data quality/pipeline efforts…
Added 16 mins ago
Software Engineering, Team Manager
Pearson
Providence, RI
…customer outcomes. Also known in the market as: Engineering Manager; Software Development Manager; Technology Manager; Software Engineering People…
Added 16 mins ago
Visiting Student Program Manager
Brown University
Providence, RI
The Visiting Student Program Manager leads and manages the visiting medical student and away rotation programs. The position oversees and executes the full lifecycle of visiting student and…
Added 16 mins ago
Manager, Platform Services Project Management (Remote)
CrowdStrike
Providence, RI
As the Professional Services Manager (Project/Program Management), you will lead a team of Project Managers, ensuring efficient use of deployment resources to deliver projects on time and…
Added 16 mins ago
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AI Program Manager
CAI
Providence, RI
- $80 to $90 USD / hour
We are looking for an AI Program Manager to lead and oversee a portfolio of enterprise AI initiatives, driving cross-functional execution, removing roadblocks, establishing governance, and…
Added 17 mins ago
Senior Manager - Spares Operations
Lumen Technologies
OR
Leads the enterprise Critical Sparing Program, ensuring network and CPE restoration capabilities remain ready, responsive, and reliable through disciplined execution, urgency, and…
Added 25 mins ago
Service to the Armed Forces: Specialist - Minot Air Force
American Red Cross
Minot AFB, ND
Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community.…
Added 25 mins ago
General Manager, FSP Operations
Parexel
Bismarck, ND
Parexel is seeking an experienced and commercially-minded General Manager, Functional Service Provider (FSP) to lead one of our strategic customer relationships. This executive leadership…
Added 25 mins ago
SQA Tester (Remote)
GovCIO
Bismarck, ND
…Technical Management and Strategic Solutioning Support (HTMS) program within the Department of Veterans Affairs (VA) Office of Information and Technology (OIT). This role is a fully remote…
Added 25 mins ago
O
GPU Handover Senior Technical Program Manager
Oracle
Bismarck, ND
- $91,400 to $187,000 USD / year
We are seeking an IC3-level Technical Program Manager to join our 24/7 war room operations team. This role serves as a coordination hub between multiple teams and regions. Prospective team…
Added 25 mins ago
Senior Product Manager (Remote)
GovCIO
Bismarck, ND
The Senior Product Manager directs shared services and product delivery from design through implementation and testing, supporting FHIR data governance and data quality/pipeline efforts…
Added 25 mins ago
Software Engineering, Team Manager
Pearson
Bismarck, ND
…customer outcomes. Also known in the market as: Engineering Manager; Software Development Manager; Technology Manager; Software Engineering People…
Added 25 mins ago
Manager, Platform Services Project Management (Remote)
CrowdStrike
Bismarck, ND
As the Professional Services Manager (Project/Program Management), you will lead a team of Project Managers, ensuring efficient use of deployment resources to deliver projects on time and…
Added 25 mins ago
C
AI Program Manager
CAI
Bismarck, ND
- $80 to $90 USD / hour
We are looking for an AI Program Manager to lead and oversee a portfolio of enterprise AI initiatives, driving cross-functional execution, removing roadblocks, establishing governance, and…
Added 31 mins ago
Senior Business Architect
Jobgether
Remote, United States
…Working alongside Solutions Architects, Data Engineers, and Program Managers, you will independently manage multiple work streams and take ownership of client relationships and project…
Added 31 mins ago
Supervisory Store Associate
Defense Commissary Agency
Kaneohe, HI
Summary This Supervisory Store Associate serves as the first line supervisor and manager of the Front-End Department of a Commissary store. They are responsible for all aspects of planning,…
Added 31 mins ago
Supervisory Store Associate
Defense Commissary Agency
Kaneohe, HI
Summary This position serves as the first line supervisor and manager of the Front-End Department of a Commissary store. The incumbent is responsible for all aspects of planning,…
Added 39 mins ago
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Tax Review Officer (TPS 3) (Legal)
State of Washington
Tumwater, WA
- $6,870 to $9,246 USD / month
Remote work. We work in a hybrid setting where employees are allowed to work from home all but 1-2 days per month. Our dedicated IT staff provides all the necessary equipment.
Added 40 mins ago
Supervisory Store Associate
Defense Commissary Agency
Offutt AFB, NE
Summary This position serves as the first line supervisor and manager of the Front-End Department of a Commissary store. The incumbent is responsible for all aspects of planning,…
Added 40 mins ago
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Senior DevSecOps Engineer - Velocity Platform
Nelnet
Lincoln, NE
- $120,000 to $158,000 USD / year
Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration…
Added 41 mins ago
SV
Monitor Technician I, Centralized Monitoring
Sutter Valley Hospitals
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- $29.03 to $40.63 USD / hour
BLS-Basic Life Support Healthcare Provider (not required for remote telemonitoring staff)
Added 42 mins ago
Executive Underwriter OR AVP Underwriting Director, Umbrella Excess Casualty
Zurich Insurance Company Ltd.
Chicago, IL
…flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will…

Starbucks Coffee Company

Manager, program management - Facilities Programs

Seattle, United States

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Job details

Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Now Brewing – manager, program management - Facilities Programs! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Do you thrive on turning data into programs that make operations more reliable? As a manager of program management for Facilities Programs at Starbucks, you will shape how our coffeehouses are maintained and supported across the U.S. portfolio. You will own a portfolio of national maintenance and reliability programs, setting the strategy, standards, and governance that move the business from reactive repair to proactive, planned work.

You will lead a team of program managers responsible for programs that span equipment, hard services, and soft services. Together, you will design preventive maintenance models, remove recurring failures through root cause analysis, guide repair or replace decisions, and prepare new platforms for service before they scale. By partnering across teams, you will deliver measurable savings and better uptime while protecting the Starbucks experience.

As a manager, program management – Facilities Programs, you will…

Model leadership behaviors that are grounded in Starbucks Mission and Values.
Drive the engagement, development, and performance of all members of the team.
Create, own, and govern the multiyear strategy for a portfolio of facilities programs, including goals, budget, initiatives, resource allocation, and savings targets.
Design and scale preventive and condition-based maintenance programs that reduce reactive demand and improve critical asset uptime.
Lead root cause analysis and maintenance scope redesign to remove repeat failures at the program level rather than servicing them over and over.
Build asset strategy using condition, telemetry, and total cost of ownership data to guide repair or replace decisions and capital planning.
Establish service standards, request classifications, and repair requirements so work is correctly identified, routed, and resolved the first time.
Lead service readiness for new equipment and programs, making sure service models, spare parts, and technician support are in place before national deployment.
Own program financials, including savings tracking, benefit validation with Finance, and monthly performance reporting to senior leaders.
Autonomously drive alignment across multiple senior leaders and influence cross functional partners, including Engineering, Sourcing, Supplier Performance, Operations, and Regional Facilities teams.
Partner with manufacturers and service providers to test, validate, and deploy reliability improvements across the fleet.
Negotiate for human, financial, and other resources; work with internal and external stakeholders to prioritize projects and programs; and guide project teams to deliver the strategic business vision.
Create continuous feedback loops with internal customers and business partners to align on priorities, identify gaps, and improve program outcomes.
Lead and enable others to deliver highly complex, cross functional programs while increasing the team's capacity to deliver.
Drive the business forward as part of a highly collaborative team while acting in accordance with Starbucks guiding principles.
Use AI tools and build agents that automate workflows, speed up analysis, and improve the quality of program outputs, from savings tracking and root cause insights to business cases and leadership reporting.

We’d love to hear from people with:

Bachelor's degree or significant relevant experience.
Minimum of 8 years of experience managing successful teams, including program managers and senior program managers.
Minimum of 8 years of project or program management experience, including advancing program management methods.
Minimum of 8 years of experience in facilities, maintenance, reliability, or operations programs with progressively increasing responsibility.
Minimum of 8 years of general business experience in large, matrixed organizations.
Minimum of 8 years of experience leading cross functional initiatives.
Minimum of 5 years of change management experience.
Experience using data and analytics to build business cases, track savings, and guide decisions.
Experience managing remote and distributed teams.
Experience using AI tools and building agents to streamline workflows, analyze data, and improve program results.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.

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More about this job

Skills

Program management
Lead a team
Preventive maintenance
Root cause analysis
Leadership
Change management

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