Fiscal Intermediary (FI) Specialist

Fiscal Intermediary (FI) Specialist Rochester, NY $18–$22 per hour Full-time Why Starbridge At Starbridge, we partner with people with disabilities, their families, and the people who support them to build communities where everyone belongs. We are For the Hope and the How: the hope that life can change for the better, and the know-how to make it happen. If you're passionate about supporting people with disabilities in maintaining independence, making choices about their services, and achieving their personal goals, we'd love to hear from you! At Starbridge, you'll have the opportunity to use your organizational and communication skills to make a meaningful difference while helping individuals direct their own services and supports. We're seeking a Fiscal Intermediary (FI) Specialist to join our Fiscal Intermediary team and support individuals participating in self-directed services with managing their budgets, coordinating supports, and maintaining compliance with program requirements. What You'll Do

• Review check requests, vendor and broker invoices, mileage, and self-hire payroll to ensure expenses and documentation meet individual budget and regulatory requirements.
• Process individual budgets and budget amendments, review monthly expenses, and assist with monitoring budget utilization.
• Maintain accurate program records and documentation to meet regulatory and Medicaid compliance standards.
• Communicate with individuals we support, self-hired staff, families, and service providers to support person-centered services and address program documentation needs.
• Collaborate with brokers, care managers, OPWDD, and other stakeholders; assist with staff training, participate in meetings and audits, and report incidents according to Starbridge policies.

What You'll Bring

• High School Diploma or equivalent required; Associate Degree preferred.
• Customer service experience with a focus on responsiveness, professionalism, and relationship-building.
• Strong attention to detail and the ability to organize information, manage competing priorities, and follow through.
• Effective written and verbal communication skills and the ability to collaborate with a variety of stakeholders.
• Working knowledge of Microsoft Word, Outlook, Excel, Teams, the Internet, and Zoom.
• Ability to travel throughout the service area and maintain a flexible schedule, including occasional evenings and weekends.
• Familiarity with self-directed services and/or OPWDD preferred; bilingual (English/Spanish) is a plus.

Why You'll Love Working Here

• Generous paid time off that grows with your years of service.
• Employer-paid life insurance worth two times your salary.
• Health, dental, and vision coverage, with Starbridge helping cover the cost.
• A retirement plan you can start right away, with a 4% Starbridge match after one year.
• Opportunities to make a meaningful difference by supporting people with disabilities in directing their own services and making choices that reflect their goals and preferences.
• A collaborative team committed to innovation, inclusion, and continuous improvement.

Our Commitment

Removing barriers is at the heart of our mission, and that includes how we hire. Starbridge is proud to serve a variety of cultures and backgrounds. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We welcome applicants of every background and experience and base our hiring decisions on each person’s ability to do the job.