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Added 6 hours ago
SC
Restaurant Supervisor
Starbird Chicken
Palo Alto, CA
- $21 to $23 USD / hour
Must have sufficient mobility to move and operate in confined work area · Weekend and evening shifts are a must
Added 6 hours ago
Line Cook
Starbird Chicken
Campbell, CA
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 13 days ago
SC
Restaurant Manager
Starbird Chicken
Pleasanton, CA
- $24 to $26 USD / hour
Must have sufficient mobility to move and operate in confined work area
Added 14 days ago
SC
Restaurant Supervisor
Starbird Chicken
Los Angeles, CA
- $21 to $23 USD / hour
Must have sufficient mobility to move and operate in confined work area · Weekend and evening shifts are a must
Added 25 days ago
SC
Line Cook - PM Shift
Starbird Chicken
South San Francisco, CA
- $19 to $20 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 27 days ago
Line Cook / Fry Cook
Starbird Chicken
Castle Rock, CO
Added 27 days ago
Restaurant Hourly Manager
Starbird Chicken
Denver, CO
Added 27 days ago
Cashier / Front of House - Morning / AM Availability
Starbird Chicken
Castle Rock, CO
Added 27 days ago
SC
Line Cook
Starbird Chicken
Los Angeles, CA
- $18 to $19 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 28 days ago
Line Cook
Starbird Chicken
Palo Alto, CA
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 1 month ago
SC
Line Cook
Starbird Chicken
Corte Madera, CA
- $18 to $18.5 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 1 month ago
SC
Line Cook
Starbird Chicken
Sunnyvale, CA
- $18 to $19 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 1 month ago
SC
Cashier/ Guest Services
Starbird Chicken
Walnut Creek, CA
- $18 to $18.5 USD / hour
Must have sufficient mobility to move and operate in confined work area · Morning and evening shifts are available
Added 1 month ago
SC
Line Cook
Starbird Chicken
Pleasanton, CA
- $19 to $19.5 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 1 month ago
SC
Line Cook
Starbird Chicken
Walnut Creek, CA
- $18.5 to $19 USD / hour
Added 1 month ago
SC
Cashier/ Guest Services
Starbird Chicken
Marina del Rey, CA
- $18.5 to $19 USD / hour
Must have sufficient mobility to move and operate in confined work area · Morning and evening shifts are available
Added 1 month ago
SC
Guest Services
Starbird Chicken
Corte Madera, CA
- $18 to $18.5 USD / hour
Must have sufficient mobility to move and operate in confined work area · Morning and evening shifts are available
Added 1 month ago
SC
Cashier/ Guest Services - AM SHIFT
Starbird Chicken
South San Francisco, CA
- $18 to $18.25 USD / hour
Must have sufficient mobility to move and operate in confined work area · Morning and evening shifts are available
Added 1 month ago
SC
Line Cook
Starbird Chicken
South San Francisco, CA
- $18 to $19 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 1 month ago
SC
Restaurant Manager
Starbird Chicken
Campbell, CA
- $23 to $25 USD / hour
Must have sufficient mobility to move and operate in confined work area · Weekend and evening shifts are a must
Added 1 month ago
SC
Line Cook - PM Shift
Starbird Chicken
South San Francisco, CA
- $19 to $20 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 1 month ago
SC
Restaurant Supervisor - PM Shift
Starbird Chicken
South San Francisco, CA
- $20 to $21 USD / hour
Must have sufficient mobility to move and operate in confined work area · Weekend and evening shifts are a must
Added 1 month ago
SC
Cashier/ Guest Services
Starbird Chicken
Foster City, CA
- $17 to $18.5 USD / hour
Must have sufficient mobility to move and operate in confined work area · Morning and evening shifts are available
Added 1 month ago
SC
Line Cook - AM Shift
Starbird Chicken
South San Francisco, CA
- $19 to $20 USD / hour
Must have sufficient mobility to move and operate in confined work area · Evening and morning shifts available
Added 1 month ago
SC
Restaurant Manager
Starbird Chicken
milpitas, CA
- $23 to $25 USD / hour
Must have sufficient mobility to move and operate in confined work area · Weekend and evening shifts are a must

Starbird Chicken

Guest Ambassador

Sunnyvale, CA, United States

$20 to $22 USD / hour

Apply on recruiting.paylocity.com About employer

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Job details

Pay: $20 to $22 USD / hour
Posting language: English
Posted: Sep 28, 2026

Original job description

Description

Who We Are:

At Starbird Chicken, we’re redefining what fast casual food can be - serving fresh, crave-worthy food in a welcoming, community-driven environment. We believe in bold flavors, genuine hospitality, innovation, and doing right by our people and guests. We are a united team: we are fast-thinking, fast-moving, and hard-working, and at the end of each day, we celebrate our wins together!

Your Role:

The Guest Ambassador is the face of Starbird Chicken. This role is responsible for creating a warm, welcoming, and memorable experience for every guest from the moment they walk through the door until they leave. The Guest Ambassador serves as the primary guest-facing presence in the dining room, proactively engaging with guests, explaining menu items, suggesting additional sides, managing cleanliness and front-of-house flow, and serving as a first-response resource for guest needs or concerns. This position prepares individuals for future management roles, if interested. This is a tipped position. In accordance with California law, the full hourly wage is paid regardless of tips received. Tips are earned in addition to the base hourly rate.

Who You Are:

Warm & Guest-Focused - you genuinely enjoy people and create memorable guest experiences through authentic hospitality and positive energy
Energetic & Positive - you bring enthusiasm to every shift and maintain a welcoming, upbeat attitude - even during busy rush periods.
Proactive & Attentive - you notice the little things before others do, anticipate guest needs, and take initiative without being asked
Professional & Composed - you stay calm under pressure, communicate respectfully, and handle guest concerns with maturity and confidence.
Team-Oriented - you thrive in collaborative environments, support your teammates willingly, and contribute to a strong, inclusive culture.
Growth-Minded - you welcome coaching and feedback, continuously look for ways to improve, and are excited about future leadership opportunities.
Reliable & Accountable - you show up consistently, take pride in your work, and can be counted on to uphold Starbird’s standards every shift.

What You’ll Do:

Guest Interaction & Hospitality

Understanding your guest and greeting them with a genuine, energetic “Welcome In” upon entry, establishing a welcoming tone from the first moment of contact
Engage guests in a friendly and knowledgeable manner, answering menu questions and making tailored recommendations based on preferences
Proactively upsell additional menu items, specials, favorite menu sides, beverages, sauces, or upgrades to enhance the guest’s order and experience
Deliver food to guests at their tables accurately and promptly; confirm order correctness at the time of delivery
Thank every guest for coming to Starbird and offer a memorable goodbye
Perform regular table touches throughout each shift to check on guest satisfaction, refill drinks, clear trays, and address any needs before guests have to ask
Serve as the first point of contact for guest complaints or concerns; listen actively, empathize, and resolve issues promptly and professionally within established guidelines
Escalate unresolved guest issues to the Supervisor or General Manager as appropriate
Maintain a positive, hospitable demeanor at all times, including during high-volume periods

Dining Room & Facility Maintenance

Monitor and maintain a clean, organized, and visually appealing dining room throughout the entire shift, picking optimal times to clean while guests are not present
Clear and sanitize tables promptly after guests depart; reset seating areas to a guest-ready standard
Inspect and clean restrooms on a regular schedule throughout the shift; restock supplies (paper products, soap) proactively
Sweep and spot-clean floors in the dining room and lobby as needed, and away from guests
Ensure lobby, entrance area, and all guest-facing surfaces are clean, uncluttered, and well-maintained
Report any maintenance issues, equipment malfunctions, or safety hazards to management immediately

Cash Handling & Operational Support

Assist guests at the register as needed; process transactions accurately and provide correct change
Follow all cash handling procedures in accordance with Starbird policy
Support team members across back-of-house functions following food service safety protocols during peak periods as directed by the Shift Leader
Participate in opening and closing duties as assigned
Complete side work and daily cleaning checklists to standard before the end of each shift

Team & Culture

Represent Starbird’s brand values and hospitality standards in every guest and team interaction
Participate actively in training programs, team meetings, and coaching sessions
Accept and apply feedback from managers and team leads with a growth mindset
Support a positive, inclusive, and high-energy team environment

*The listed duties are representative of the work performed in this role. Other duties may be assigned as needed.

Requirements

What You’ll Need:

Minimum age: 16 years or older
Demonstrated ability to engage warmly and professionally with the public in a fast-paced environment
Strong verbal communication skills in English; ability to listen actively and respond clearly
Reliable attendance and punctuality; ability to adhere to a consistent schedule
Availability for morning and evening shifts; weekend availability is required
Ability to work effectively as part of a team and independently with minimal supervision
Basic math skills and the ability to handle cash accurately
Prior experience in a guest-facing hospitality, retail, or food service role
Familiarity with POS systems or cash register operation
Food Handler's Card: Required by California law within 30 days of hire. Starbird covers the cost and pays your regular wage while you complete it.

Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this role.

Must be able to stand and walk for the duration of a shift (typically 4–8 hours) on hard floors
Frequent bending, stooping, reaching, and grasping are required
Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in service areas, storerooms, and walk-in coolers
Must have sufficient mobility to move through and operate within confined work areas
Must be able to tolerate temperature variations, including kitchen heat and refrigerated storage areas
Visual and auditory acuity sufficient to monitor the dining room, communicate with guests, and respond to operational needs

Apply on recruiting.paylocity.com About employer

More about this job

Skills

First response
Coaching
Leadership
Listen actively
Clean surfaces
Cash handling
Food service operations
Opening and closing procedures
Cleaning
Communication skills
Point of sale
Food Handler Certificate

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