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Industrial Engineer
Sunset
Jonestown, PA
Our facility in Jonestown, PA is currently seeking an Industrial Engineer – DC Performance & Reliability. This role drives distribution center performance across an assigned portfolio of…
Added 1 min ago
IG
Sr. AI System Full Stack Engineer
Insight Global
New York, NY
- From $74 USD / hour
Instead of just consuming AI models, you will engineer the enterprise-grade ecosystem that hosts, monitors, scales, and protects our next generation of resilient, cloud-native, AI-enabled…
Added 1 min ago
Network Lead
New American Funding
Santa Ana, CA
Added 3 mins ago
Principal Modeling & Simulation Software Engineer
KBR
Reston, VA
KBR is seeking a highly skilled and experienced Principal Modeling & Simulation Software Engineer to join a dynamic, high-performing, multidisciplinary team of military domain SMEs,…
Added 8 mins ago
Packaging Engineer
World Wide Technology
Edwardsville, IL
…to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World…
Added 8 mins ago
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Senior Developer
TEKsystems
Chicago, IL
- $91,700 to $137,500 USD / year
Engineer solutions for performance, maintainability, and efficiency, while also creating beautiful end-user experiences.
Added 8 mins ago
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Senior Developer
TEKsystems
Chicago, IL
- $91,700 to $137,500 USD / year
…implementation, testing, and support of web-based projects. Engineer solutions for performance, maintainability, and efficiency, while also creating beautiful end-user experiences. Be a…
Added 10 mins ago
AWS DevOps Engineer
Infosys
United States
…transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by…
Added 10 mins ago
AI Engineer
Infosys
United States
…transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by…
Added 15 mins ago
Senior Quality Assurance Engineer
Assurety Consulting Inc
Washington, DC
This Senior QA Engineer role is responsible for planning, designing, and executing quality assurance activities supporting USPS enterprise applications. The role focuses on analyzing…
Added 18 mins ago
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C++ Software Engineer
Actalent
Manassas, VA
- $60 to $90 USD / hour
…mission-critical submarine acoustic system. The role emphasizes build systems, integration, and dependency management rather than user-facing feature development, giving you exposure to…
Added 19 mins ago
Software Developer, Senior
ECS FEDERAL LLC
QUANTICO, VA
…organizations? ECS is seeking a highly skilled and motivated Software Engineer to provide IT services and support for hardware, IT systems, applications, and operational technologies that…
Added 26 mins ago
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Senior Platform Software Engineer, AI
Oracle
Nashville, TN
- $92,500 to $209,500 USD / year
We are seeking a Senior Platform Software Engineer to design, build, and operate scalable services that improve the developer experience and increase engineering productivity. You will work…
Added 26 mins ago
Staff Software Engineer - AWS Cost Optimization
Infor
Atlanta, GA
…team, and you will work closely with them, but you are the engineer who turns cost strategy into real tooling that engineers use. You own the build; they are your partner, not your…
Added 26 mins ago
Principal Software Engineer - AWS Cost Optimization
Infor
Atlanta, GA
…team, and you will work closely with them, but you are the engineer who turns cost strategy into real tooling that engineers use. You own the build; they are your partner, not your…
Added 26 mins ago
Manufacturing Systems Integration Engineer
Corning
Canton, NY
Corning is seeking a Manufacturing Systems Integration Engineer to design, implement, and support secure, scalable integrations across manufacturing, operational technology (OT), and…
Added 34 mins ago
Senior Software Engineer, Security Infrastructure
Google
Sunnyvale, CA
3 years of experience with developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.
Added 41 mins ago
Senior Network Engineer
Blue Cross Blue Shield of Kansas
Topeka, KS
Added 49 mins ago
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Automation Engineer
Actalent
Asheville, NC
- $52.88 to $57.69 USD / hour
Working knowledge of manufacturing systems such as Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP), and Supervisory Control and Data Acquisition (SCADA).
Added 49 mins ago
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Software Engineer
Actalent
Rome, NY
- $72,000 to $125,000 USD / year
…Agile ceremonies. You will develop software for the Red Hat Enterprise Linux operating system, leveraging technologies, frameworks, and approaches such as security enhancements, containers,…
Added 49 mins ago
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DoD Software Engineer
Actalent
Manassas, VA
- $50 to $75 USD / hour
Software Engineer - Manassas, VAJob DescriptionWe are seeking a C++ Software Engineer to support a mission-critical internal R&D effort focused on modernizing software build, integration,…
Added 49 mins ago
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Automation Engineer
Actalent
Asheville, NC
- $52.88 to $57.69 USD / hour
Working knowledge of manufacturing systems such as Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP), and Supervisory Control and Data Acquisition (SCADA).
Added 51 mins ago
BV
Senior Devops Engineer
Bright Vision Technologies
Remote, United States
- $155,000 to $175,000 USD / year
We are seeking an accomplished Senior DevOps Engineer to architect, build, automate, and maintain enterprise-grade cloud infrastructure, CI/CD platforms, and deployment pipelines that…
Added 51 mins ago
BV
Site Reliability Engineer Technical Lead
Bright Vision Technologies
Remote, United States
- $100,000 to $150,000 USD / year
Deep SRE and Systems Expertise: Comprehensive knowledge and hands-on experience applying SRE principles to manage the reliability and scalability of enterprise-level systems. This includes…
Added 51 mins ago
BV
Embedded Software Engineer
Bright Vision Technologies
Remote, United States
- $130,000 to $195,000 USD / year
We are seeking an experienced Embedded Software Engineer to design, develop, and optimize firmware and embedded software for next-generation connected devices, industrial automation…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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