Jobs in the United States

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Added 1 min ago
Senior Controls Engineer III
Strategic HR Client Job Openings
Remote, United States
Job Opportunity: Senior Controls Engineer III with KPI Solutions
Added 2 mins ago
Palo Alto Integration Engineer - Mid
VIATEQ Corporation
Washington, DC
The ideal candidate is a technically proficient and security-focused network security engineer with solid, hands-on experience across key Palo Alto Networks platforms - including…
Added 2 mins ago
KC
Customer Support Engineer
KLA Corporation
Rio Rancho, NM
- $27.46 to $46.69 USD / hour
Works under the supervision of Manager or Senior CSE. Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly…
Added 2 mins ago
KC
Customer Support Engineer
KLA Corporation
Richardson, TX
- $31.78 to $54.04 USD / hour
Works under direction and supervision of Manager and/or Senior CSE. Primarily responsible for customer service activities associated with updating, troubleshooting, diagnosing, and…
Added 2 mins ago
Software Development Engineer I - Data Platform
Qualtrics
Seattle, WA
The Cerberus team builds and maintains systems that protect access, identity, and trust across the platform - standing guard at the boundary between what's allowed and what isn't. We work…
Added 3 mins ago
S
AUTOMATION ENGINEER III
Spherion
College Station, TX
- $38 USD / hour
The Automation Engineer III - Temporary serves as the senior technical authority responsible for leading the design, configuration, integration, and lifecycle management of process control,…
Added 4 mins ago
TT
Senior Structural Engineer
Thornton Tomasetti
Denver, CO
- $80,000 to $115,000 USD / year
As a Senior Structural Engineer in our Construction Engineering Practice, you will take on increasingly complex design and coordination assignments that support efficient and innovative…
Added 5 mins ago
Sr Environmental Engineer
Default Brand
Pasadena, TX
As this employee in this position is a senior level, cross-trained environmental professional with multimedia knowledge, it is expected that the individual work closely with other Senior…
Added 5 mins ago
Infrastructure Architect
Mesa Brand
Madison, AL
…identity, Microsoft 365, Azure, and endpoint management. This is a senior, hands-on role. You will design solutions, build and change production systems yourself, lead incident response,…
Added 5 mins ago
Senior System Reliability and Safety Engineer
Parry Labs, LLC
Huntsville, AL · Dallas, TX
As a Senior System Reliability and Safety Engineer in our defense industry team, you will play a crucial role in ensuring the reliability, availability and maintainability of our systems,…
Added 6 mins ago
Senior Quality Systems Engineer, Compliance & Auditing
Anduril Industries
Fort Collins, CO
Anduril’s Quality organization is seeking a Senior Quality Systems Engineer to own and advance the quality management system for Battlespace Awareness. The Quality team works with our…
Added 7 mins ago
Advanced RF Electronics Engineer
The Aerospace Corporation
Chantilly, VA
Electronic Programs Division’s Directorate E is looking for an Advanced RF Electronics Engineer (Senior Project Leader – Payload Systems Engineering – RF) to help shape customer investments…
Added 7 mins ago
AI Cybersecurity Architect and Engineer
The Aerospace Corporation
Colorado Springs, CO · El Segundo, CA · Chantilly, VA
…intelligence. We are looking for a AI Cybersecurity Architect and Engineer (Senior Project Engineer – Cyber Security Architecture and Cloud Computing Architecture) who will be responsible…
Added 8 mins ago
Senior Dynatrace Observability Engineer / Subject Matter Expert (SME)
Derex Technologies Inc
Remote, United States
Position: Senior Dynatrace Observability Engineer / Subject Matter Expert (SME)
Added 8 mins ago
R
Endpoint Security Engineer III
RISA
St. Louis, MO
- $101,000 to $111,000 USD / year
RISA is hiring a Senior Endpoint Security Engineer to engineer and sustain the endpoint security platforms protecting an Intelligence Community customer's enterprise - Trellix (HBSS),…
Added 8 mins ago
R
Cyber Implementation Engineer III
RISA
Springfield, VA
- $117,000 to $128,000 USD / year
Cybersecurity Implementation Engineer (EDR, NDR, AWS)
Added 8 mins ago
TW
TWDB 27-14 Engineer I-III/Project Manager IIS-IIIS
Texas Water Development Board (TWDB)
Austin, TX
- $6,126 to $7,577.51 USD / month
Engineer I or Project Manager II-S: $6,126.00/month to $6,720.00/month***
Added 8 mins ago
Senior Staff Software Engineer, Platform
Rippling
San Francisco, CA · Seattle, WA · New York, NY
We're hiring a Senior Staff Engineer to help define the future of Rippling's core platform and AI infrastructure. This is a rare opportunity to work on foundational systems that sit at the…
Added 9 mins ago
NH
CCS Principal Software Engineer
Nomura Holdings, inc.
Jacksonville, FL
- $95,000 to $125,000 USD / year
…leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part…
Added 10 mins ago
BL
Senior iOS UI Engineer
Blackbird Labs Inc
New York City, NY
- $180,000 to $220,000 USD / year
At Blackbird, we're seeking a Senior iOS UI Engineer who expertly bridges the gap between design and engineering, creating seamless and polished user interfaces that resonate with our…
Added 11 mins ago
DO
Transportation Engineer (Electrical)
Department of Transportation
CA
- $6,488 to $12,152 USD / month
Under general direction of the Chief, Electrical Design Branch (a Senior Transportation Electrical Engineer), the incumbent performs transportation field and office electrical, electronic,…
Added 11 mins ago
Senior IT Collaboration and Communication Engineer
Premise Health
Brentwood, TN
This is a Full Time, hybrid, Senior IT Collaboration and Communication Engineer role located in Brentwood, TN.
Added 11 mins ago
DE
Product Software Engineer II
Disney Entertainment & Sports LLC
Glendale, CA
- $117,500 to $157,500 USD / year
The News & Entertainment Platform Engineering organization is looking for a Software Engineer who is passionate about developing high-performance platforms and growing their technical…
Added 12 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Little Rock, AR
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 12 mins ago
Senior Software Engineer
Alder
Newton, MA
…over architecture, technology direction, and how we scale our systems and our team. If you thrive in fast-moving environments where learning never stops, and you love turning ideas into…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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