Jobs in the United States

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Added 2 mins ago
Sr Business Integration Analyst EDI
Connection
Merrimack, NH
…including quality assurance steps to be followed by the development engineer and QA Analyst. EDI integrations require working closely with the external partner to map requirements, identify…
Added 1 hour ago
Sr Field Applications Engineer (FAE)
Renesas Electronics
San Jose, CA
We are seeking a highly capable Senior Field Applications Engineer (FAE) to support strategic customers across datacenter, AI, server, and advanced computing markets. This role is based in…
Added 1 hour ago
Sr Electrical Engineer
Metropolitan Transportation Authority
Queens, NY
…shop, laboratory, off-site and meeting environments. Conduct test trains" for testing and proving of modifications and proposed replacement components. * Development and review of…
Added 1 hour ago
Sr Software Engineer I-Observability Platform
Staples Canada
Framingham, MA
Senior Software Engineer I - Observability Platform
Added 4 hours ago
Mechanical Engineer Sr - E3
Lockheed Martin
Littleton, CO · Littleton
Ability to collaborate effectively with adjacent disciplines (systems engineering, electronics, stress/thermal analysis, configuration management, production, test, quality…)
Added 6 hours ago
Sr Consultant, Software Engineering - Forward Deployed Engineering
Nationwide Life and Annuity Insurance Co
OH · AZ · IA
…Engineering capabilities, and has operational accountability for the production readiness, reliability, supportability, lifecycle health, and measurable outcomes of the AI solutions within…
Added 10 hours ago
Launch Operations Engineer (All levels)
Blue Origin Personnel, LLC
Space Coast, FL
As a Launch Operations Engineer, you will lead the design and implementation of efficient manufacturing and launch systems, ensuring stringent quality control throughout production and…
Added 11 hours ago
Sr. Systems Engineer - Processing, Guidance, & Controls Engineers
RTX Corporation
tucson, AZ
Raytheon’s Systems Engineering & Test Capabilities (SETC) Centers in Tucson, AZ support technologies spanning the seabed to space, including ship-launched systems such as Standard Missile…
Added 13 hours ago
Sr Software Engineer- Mobile Development
Boyd Gaming
Las Vegas, NV
Participates in the development of test strategies, devices and systems.
Added 15 hours ago
Consulting BI Architect
HCA Healthcare
Nashville, TN
Partner with data analysts and engineering teams to resolve architectural or performance issues identified during validation, UAT, and production operations.
Added 20 hours ago
Senior Staff Engineering Program Manager (EPM)
Northrop Grumman
Dulles, VA · McLean, VA
Lead IPT Leads and Subsystem Leads over various disciplines (Systems, Hardware, Software, Integration and Test, Production, etc) through all phases: proposal, design, build, delivery
Added 1 day ago
Sr. CT Sustaining System Engineer, Customer Terminals Hardware
Amazon
Redmond, WA
CT Sustaining System Engineer, you will be part of the team developing cost-optimized Customer Terminal products designed for high-volume production. You will own key hardware designs and…
Added 1 day ago
Sr Engineer - Identity Governance & Administration (Remote)
United Airlines
Chicago, IL
Engineer, configure, test, and implement Identity Governance and Administration capabilities supporting Joiner, Mover, and Leaver workflows, access provisioning, and lifecycle-based access…
Added 1 day ago
AE
Sr Software Engineer II - Enterprise Architecture
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Own end-to-end delivery of features - from design and development to deployment, monitoring, and support in production environments
Added 1 day ago
AE
Sr Firmware Engineer
Advanced Energy
Wilmington, MA
- $120,000 to $150,000 USD / year
As a Firmware Engineer, you'll play a key role in developing the intelligent technologies that power innovative electronic products. You'll design, develop, and enhance embedded software,…
Added 1 day ago
Sr Engineer, Testing
Wayne Fueling Systems LLC
Lombard, IL
A Software Engineer in Test is a software engineering role within Dover Fueling Solutions that adheres to test implementations. There is the expectation they will learn what is important to…
Added 1 day ago
AE
Sr Software Engineer I
American Express
Sunrise, FL
- $123,000 to $215,250 USD / year
Own end-to-end delivery of features - from design and development to deployment, monitoring, and support in production environments
Added 1 day ago
Sr Mechanical Engineer (5697)
Honeywell
Kansas City, MO
Added 1 day ago
Sr Quality Engineer (5766)
Honeywell
Kansas City, MO
Added 1 day ago
C
Sr. NPI Advanced Quality Engineer
Carrier
Charlotte, NC
- $96,000 to $192,000 USD / year
…process so potential issues are addressed before they reach production. Help ensure new commercial chiller products and data center thermal management systems are ready for a successful…
Added 2 days ago
Sr. Product Design Engineer
Rolls-Royce
Mankato, MN
Join our team as a Senior Product Design Engineer and play a critical role in the design, development, validation, and production release of advanced generator set systems, subsystems, and…
Added 2 days ago
Sentinel Principal / Sr Principal Engineer Industrial 17263 Secret Clearance
Northrop Grumman
Roy, UT
Northrop Grumman is seeking a Principal / Sr Principal Engineer Industrial
Added 2 days ago
Sentinel - Sr. Staff Systems Engineer
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems is seeking to hire a Sr. Staff Systems Engineer in Roy, UT, in support of the Sentinel program. Northrop Grumman supports the Air Force’s sustainment,…
Added 2 days ago
IT Senior Security Engineer - Governance, Risk, and Compliance
Delta Air Lines, Inc.
Atlanta, GA
The Sr. Security Engineer - Governance, Risk, and Compliance is a rare hybrid: a strategic governance leader and a hands-on automation engineer. This person excels at both the strategy and…
Added 2 days ago
Sr. Principal Systems Engineer - Configuration Manager
Northrop Grumman
Redondo Beach, CA · El Segundo, CA
Northrop Grumman Aeronautics Systems has an opening for a Staff System Engineer-Configuration Management to join our team of qualified, diverse individuals within our Systems Engineering…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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