Jobs in the United States

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Added 1 min ago
Platform Engineer
Houston, TX
Cimarron is seeking a Platform Engineer to help build, operate, and modernize the OpenShift and Kubernetes platform that hosts next-generation mission applications. In this role, you will…
Added 2 mins ago
Software Build & Release Engineer
Efficient Computer
Bay Area OR Pittsburgh, PA · San Francisco, CA
Efficient is looking for a Software Build & Release Engineer to own the GitHub-based build environment that every engineer on the team depends on to build, test, and ship software. That…
Added 5 mins ago
BI
Level 3 Technical Lead
Brightworks IT
Wixom, MI
- $95,000 to $130,000 USD / year
We are hiring a Level 3 Technical Lead to be the senior technical anchor for our Wixom team. You will own our most complex client escalations, mentor Tier 1/2 engineers, and act as the…
Added 5 mins ago
Voice and Data Engineer I, II, III, or Senior
Tri-State Generation and Transmission Association, Inc.
Frederick, CO
There is one position available and the position will be filled at one of four job grade levels: Voice and Data Engineer I, job grade 7; Voice and Data Engineer II, job grade 8, Voice and…
Added 8 mins ago
Senior DevSecOps / CI/CD Engineer
Peraton
Chantilly, VA
We are seeking a Senior DevSecOps / CI/CD Engineer to lead the architecture, development, and continuous improvement of secure software delivery pipelines for a mission-critical enterprise…
Added 8 mins ago
Junior DevSecOps / CI/CD Engineer
Peraton
Chantilly, VA
We are seeking a Junior DevSecOps / CI/CD Engineer to support the development, automation, and maintenance of secure software delivery pipelines for a mission-critical enterprise platform…
Added 9 mins ago
Sr. Engineer, Controls and Automation
MCA - Alpolic
Chesapeake, VA
The Sr. Engineer, Controls and Automation provides senior-level plant engineering leadership for electrical power, controls, automation, operational technology (OT), SCADA, and…
Added 10 mins ago
A
Senior Data and Analytics Engineer
AbbVie
North Chicago, IL
- $109,500 to $208,500 USD / year
The Senior Data and Analytics Engineer will be responsible for translating complex business and data requirements into scalable, secure, and high-performing analytics and data engineering…
Added 10 mins ago
Tier 3 Platform Engineer SME
Peraton
Chantilly, VA
The Platform Engineer SME will establish technical direction for platform operations, oversee complex engineering and sustainment activities, and serve as the senior technical authority for…
Added 10 mins ago
Senior Tier 3 Platform Engineer
Peraton
Chantilly, VA
The Senior Platform Engineer will independently design, implement, and maintain platform infrastructure, automation, and shared services while serving as a senior Tier 3 escalation resource…
Added 13 mins ago
Tier 3 Platform Engineer
Peraton
Chantilly, VA
The Mid-Level Platform Engineer will perform hands-on platform engineering, infrastructure automation, and Tier 3 technical support activities to maintain platform availability,…
Added 15 mins ago
Senior Network Engineer
Global Outsourcing Svcs
CHARLESTON, SC
We are seeking an experienced Senior Network Engineer to design, implement, and operate our global network infrastructure across on-premises data centers and cloud environments. This role…
Added 21 mins ago
Senior Engineer Product Platform Hardware
NIKSUN INC.
Princeton, NJ
Develop and maintain Bash or shell scripts for system configuration, testing, and automation.
Added 21 mins ago
Senior Project/Product Manager - Business Transformation (Contract, Remote)
INFUSE
Boca Raton, FL
Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions
Added 23 mins ago
SC
Senior Security Engineer
Sage Care Inc
Palo Alto, CA
- $145,000 to $175,000 USD / year
…security reviews and audits. As our first dedicated Security Engineer, you'll own security and compliance across our platform, applications, identity, and SaaS footprint, and you'll share…
Added 25 mins ago
D
Senior Data Engineer, Unified Platform
DRW
Chicago, IL · NY
- $160,000 to $250,000 USD / year
As a Senior Data Engineer in our Unified Platform organization, you will design, build, and operate the data platform and managed services used by Traders, Quantitative Researchers, and…
Added 25 mins ago
Staff Software Engineer
Neumo Holdings LLC
VA · Waite Park, RI · TX · OH · IL
…best-in-class product that meets customers where they are. The Staff Engineer designs and builds scalable solutions, guides project-level technical decisions, and sets the technical…
Added 25 mins ago
Sr. Software Engineer
Neumo Holdings LLC
Decorah, IA · VA · IL · CA · AL
Senior Software Engineer, Records Platform (T3)
Added 27 mins ago
Senior Principal Reliability Engineer
BAE Systems
Merrimack, NH
We are seeking a motivated and detail-oriented Reliability Engineer to join our dynamic C4ISR (Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance)…
Added 27 mins ago
Senior Azure Cloud Engineer (.NET + AI Tools)
Hearst
Durham, NC
…and AI-enabled development practices, we’re searching for a senior engineer who thrives at the intersection of Azure cloud engineering, modern .NET development, and AI-assisted software…
Added 40 mins ago
T
Senior Software Engineer (Applied AI)
Traba
New York City, NY · San Francisco, CA
- $200,000 to $240,000 USD / year
…them into real product across the stack - shipping reliable automation rather than owning the orchestration internals. And you don't need every task to be an AI task: you take the…
Added 49 mins ago
ES
Junior Data Engineer
Element Solutions
Remote, United States
- $75,000 to $95,000 USD / year
We are looking for a motivated and driven Junior Data Engineer. This individual will support the development, testing, and maintenance of data pipelines and automated data processes.…
Added 52 mins ago
E
Senior DevOps Engineer
EIS
Remote, United States
- $125,000 to $140,000 USD / year
At EIS, DevOps ownership spans the complete path from cloud foundation to a running application. We are looking for a senior, hands-on engineer who can connect AWS infrastructure, secure…
Added 58 mins ago
T
Analytics Partner
TEKsystems
Menlo Park, CA
- $65 to $85 USD / hour
…someone else prepared, and we are not looking for a pure data engineer. We need both halves in one…
Added 58 mins ago
Senior Design Verification Engineer, Multimedia/AI/ML, Silicon
Google
Mountain View, CA
Share Senior Design Verification Engineer, Multimedia/AI/ML, Silicon

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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