Jobs in the United States

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Added 8 mins ago
Senior AI Engineer
DoubleVerify Inc.
United States
We are looking for a talented and driven Senior AI Engineer to join the Pinnacle AI (PinAI) team at DoubleVerify. In this role, you will be a core builder of AgentOS - our agentic AI…
Added 14 mins ago
Palo Alto Integration Engineer - Mid
VIATEQ Corporation
Washington, DC
The ideal candidate is a technically proficient and security-focused network security engineer with solid, hands-on experience across key Palo Alto Networks platforms - including…
Added 14 mins ago
KC
Customer Support Engineer
KLA Corporation
Rio Rancho, NM
- $27.46 to $46.69 USD / hour
…Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers'…
Added 14 mins ago
KC
Customer Support Engineer
KLA Corporation
Richardson, TX
- $31.78 to $54.04 USD / hour
…Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers'…
Added 20 mins ago
Senior Dynatrace Observability Engineer / Subject Matter Expert (SME)
Derex Technologies Inc
Remote, United States
Position: Senior Dynatrace Observability Engineer / Subject Matter Expert (SME)
Added 30 mins ago
Data Engineer III (US)
TD Bank, N.A.
Mount Laurel, NJ
Lead / Tech Lead / Senior Engineer: Demonstrated experience operating as a Lead Engineer, Technical Lead, Senior Engineer, or equivalent senior technical role, providing technical direction…
Added 33 mins ago
Senior AI Product Builder
Exiger
McLean, VA · Richmond, VA
We're looking for an experienced Senior AI Product Builder who thrives at the intersection of product, technology, and the customer.
Added 41 mins ago
Data Engineer
STULLER INC.
Lafayette, LA
The Data Engineer is responsible for building and maintaining data pipelines that move and transform data from Stuller’s systems into its cloud data warehouse. Working with senior team…
Added 47 mins ago
Engineer - IT Field Services
United Airlines
Chicago, IL
…designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital…
Added 49 mins ago
C
Software Engineer
Cotiviti
United States
- $91,000 to $118,000 USD / year
Cotiviti is a leading solutions and analytics company that leverages unparalleled clinical and financial datasets to deliver deep insight into the performance of the healthcare system.…
Added 50 mins ago
Systems Engineer 2 (AWF - 088)
SageCor Solutions
Annapolis Junction, MD
Serving Maryland and the Greater Washington D.C. area, SageCor Solutions (SageCor) is a growing company bringing complete engineering services and true full lifecycle System Engineering…
Added 52 mins ago
Engineer - IT Field Services
Employment Application
IL
…designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital…
Added 55 mins ago
TT
Software Engineer, AI Agents
True Talent Solutions Partners
Remote, United States
- $200,000 to $320,000 USD / year
- Work closely with a small team and senior leaders to develop and ship product ideas.
Added 1 hour ago
Senior Lead Software Engineer - Network Infrastructure and Automation
Nightwing
Sterling, VA
…that support critical missions. We're looking for a talented Senior Lead Software Engineer who excels at solving complex networking challenges and building high-performance,…
Added 1 hour ago
Data Engineer
CO-US DuCharme, McMillen & Associates, Inc.
Fort Wayne, IN · Indianapolis, IN
· Use statistical tools to interpret data sets, pay particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts
Added 1 hour ago
Senior Systems Safety Engineer
Dynetics, Inc
Huntsville, AL
Leidos Defense provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include…
Added 1 hour ago
Mechanical Engineer
Dynetics, Inc
Huntsville, AL
Leidos’ Defense Systems is seeking a talented Mechanical Engineer to join its Hypersonics line of business. With offices across the United States engaging in the defense, space, cyber and…
Added 1 hour ago
A
Industrial Engineering Analyst
Actalent
Austin, TX
- $70 to $80 USD / hour
Job Title: Industrial Engineering Analytics EngineerLocation: Long term will be located in Austin, TX (first 2-3 months will be traveling/working onsite in Pittsburg, PA for training)Job…
Added 1 hour ago
Senior Systems Engineer (Sentinel Future Capabilities Requirements)
Systems Planning and Analysis
Ogden, UT
…immediate hire for a Sentinel Future Capabilities Requirements Senior Systems…
Added 1 hour ago
Enterprise Solution Architect
TISTA Science and Technology Corporation
Remote-United States
The Enterprise Solution Architect (ESA) is the senior technical leader responsible for defining, governing, and evolving the enterprise architecture for a large-scale healthcare supply…
Added 1 hour ago
Senior Software Engineer (JPE - 056)
SageCor Solutions
Fort Meade, MD
Serving Maryland and the Greater Washington D.C. area, SageCor Solutions (SageCor) is a growing company bringing complete engineering services and true full lifecycle System Engineering…
Added 1 hour ago
Director, Solutions Engineering
AINS LLC DBA OPEXUS
Washington, DC
Develop Managers, Senior Managers, Senior Solutions Engineers, and future Solutions Engineering leaders.
Added 1 hour ago
Senior Data Engineer
Datavail Corporation
Remote, United States
Datavail is a leading provider of data management, application development, analytics, and cloud services, with more than 1,000 professionals helping clients build and manage applications…
Added 1 hour ago
Senior Data Engineer, Data Platforms and Integrations
Global GP LLC
United States
Added 2 hours ago
Senior Information Security Engineer
B10 Wells Fargo Bank, N. A.
CHARLOTTE, NC · CHANDLER, AZ
Wells Fargo is seeking a Senior Information Security Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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