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Risk Manager
Turner & Townsend
Austin, TX
Conduct risk reviews at regular intervals, identify and analyze, determine response plans, ensure that project and program risk profiles are being monitored and reported.
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MS
Physical Therapist (PT)
Military Spouse Jobs & VetJobs
United States
- $95,000 to $110,000 USD / year
…personalized home-based therapy through our Better at Home program across Guilford…
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IP
Testing Coordinator - IDEA Pharr College Prep (Immediate Opening)
IDEA Public Schools
Pharr, TX
- $19.19 to $23.98 USD / hour
Tuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget…
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Enterprise Schedule Analyst – Senior (#2075)
COMPASS, Inc.
Springfield, VA
…Schedule Analyst and the Expert Enterprise Schedule Analyst Lead and work with systems engineers and program, project, and segment managers to provide leadership of schedule development and…
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Emergency Manager with Underfill
County of Burleigh
Bismarck, ND
- $77,147.2 to $88,171.2 USD / year
…Emergency Manager directs the County’s Emergency Management program. This role focuses on minimizing community vulnerability to injuries, fatalities, property damage, and loss from all…
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Seasonal support supervisor
UOH UPS Inc (Ohio)
United States
- $26.25 to $42.65 USD / hour
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
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UU
PT Preload Supervisor
UOH UPS Inc (Ohio)
United States
- $26.25 to $42.65 USD / hour
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
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Advanced Package Technology Engineer
Avago Technologies U.S. Inc.
United States
Partner & Program Management: Lead the identification, development, and qualification of advanced packaging solutions, overseeing program management with external assembly and memory…
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Dayshift Production Supervisor
Avago Technologies U.S. Inc.
United States
…production operators and technicians. The qualified individual will lead the organization to world-class production performance by implementing and driving performance metrics, expediting…
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Dayshift Production Supervisor
Avago Technologies U.S. Inc.
United States
…production operators and technicians. The qualified individual will lead the organization to world-class production performance by implementing and driving performance metrics, expediting…
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Board Manufacturing Test Engineer
Broadcom Corporation
United States
Lead failure analysis and root cause investigation for test escapes, yield loss, and customer returns
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Chief Brand Officer
Covered California
CA
- $9,572 to $10,867 USD / month
…California discover and stay connected to quality health coverage. Lead bold, inclusive marketing and outreach campaigns that reflect the state’s diverse communities and advance member…
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DO
District Native American Planning Liaison
Department of Transportation
CA
- $7,328 to $9,178 USD / month
…(DDD), a Career Executive Assignment, in the district Tribal Program, in a learner capacity, the incumbent, an Associate Transportation Planner, will perform the less complex planning work…
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Project Manager
Synagro Open Positions
Philadelphia, PA
- $165,000 USD / year
Lead project kickoff, design review, construction readiness, progress, commissioning, handover, and closeout activities.
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Recruiting Director, Control Tower
Manpower
United States
Lead enterprise social recruiting, digital sourcing, and talent attraction strategies across paid and organic channels.
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Digital Marketing Operations Manager
Avery Dennison
Dallas, TX
Inclusive Care: The program is available at no extra cost to all employees who have an Anthem medical plan that offers Inclusive Care and are looking for: Primary and specialty care from a…
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Environmental Safety and Health Manager
Boston Government Services, LLC
Oak Ridge, TN
…support clients at every stage, from strategic planning and program management to the execution of engineering and technical activities. We work to attract and retain the best talent…
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Assistant Coach, Baseball
Carmel Catholic High School
Mundelein, IL
…development, safety, and leadership of all levels of the athletic program, to include all students and volunteers participating within. In addition, the Assistant Coach is responsible for…
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Assistant Coach Softball
Carmel Catholic High School
Mundelein, IL
…development, safety, and leadership of all levels of the athletic program, to include all students and volunteers participating within. In addition, the Assistant Coach is responsible for…
Added 1 min ago
Assistant Coach Girls Soccer
Carmel Catholic High School
Mundelein, IL
…development, safety, and leadership of all levels of the athletic program, to include all students and volunteers participating within. In addition, the Assistant Coach is responsible for…
Added 1 min ago
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Sr. Field Service Technician - Night Shift - Miami, FL
Rivian
Miami, FL
- $30.39 to $57.49 USD / hour
Leadership & Mentorship: Coach, mentor, and train junior technicians and internal partners; foster cross-functional collaboration and lead shop-floor technical problem-solving.
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Product Guide IV - Charlotte Service Center
Rivian
Charlotte, NC
- $21.01 to $27.82 USD / hour
…engaging experiences. In this customer-oriented role, you will lead the delivery of intuitive, innovative interactions that inspire loyalty and trust. We're searching for enthusiastic…
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Lead Global Supply Manager, CapEx - Battery
Rivian
Atlanta, GA · Irvine, CA · Normal, IL
…leaders to architect our capital expenditure landscape. As a Lead Global Supply Manager, you are an advanced individual contributor and subject matter expert responsible for the strategic…
Added 1 min ago
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Cardiac Cath Lab Technologist / Cardiac Cath Lab Technologist
Cross Country Allied
DETROIT, MI
- $2,639.51 USD / week
Graduation from an accredited allied health program, such as cardiovascular technology, radiologic technology, respiratory therapy, exercise science, cardiac sonography, vascular…
Added 1 min ago
Software Development Manager, AWS Infrastructure, Data Center Systems, HostMonitoring
Amazon Data Services, Inc.
Seattle, WA
The AWS Data Center Systems organization is seeking an experienced Software Development Manager to lead a team that owns critical software services that help improve the resiliency,…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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