Jobs in the United States

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Added 3 mins ago
Software Support Engineer
Storage Solutions Inc
Erlanger, KY
…automation solutions to world-leading brands. As a Software Support Engineer, you’ll work with cutting-edge technology, grow your skills, and be part of a supportive, collaborative…
Added 6 mins ago
CO
Supervising Civil Engineer
City of Berkeley
Berkeley, CA
- $78.17 to $94.38 USD / hour
The City of Berkeley invites you to apply for the position of Supervising Civil Engineer in the Public Works Department!
Added 6 mins ago
Packaging Engineer
World Wide Technology
Edwardsville, IL
Job Overview: The Packaging Engineer owns packaging performance end to end: supplier inbound packaging standards, in-production packaging of IT hardware and custom-built network and AI…
Added 6 mins ago
Senior Manufacturing Engineer - 2nd Shift (Onsite)
RTX Corporation
rockford, IL
Serve as the primary 2nd shift manufacturing engineering support for the production floor
Added 6 mins ago
Buyer
Doerfer Corporation
Moline, IL
Source and purchase raw materials, metals, weldments, and manufactured components to support production schedules.
Added 8 mins ago
AWS DevOps Engineer
Infosys
United States
⦁ Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
Added 8 mins ago
AI Engineer
Infosys
United States
⦁ Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
Added 13 mins ago
Senior Quality Assurance Engineer
Assurety Consulting Inc
Washington, DC
This Senior QA Engineer role is responsible for planning, designing, and executing quality assurance activities supporting USPS enterprise applications. The role focuses on analyzing…
Added 14 mins ago
FS
Technician- Manufacturing Engineer I USA
First Solar (US)
Walbridge, OH · OH
- $23 to $26.44 USD / hour
Solve day-to-day production, equipment, and process problems.
Added 15 mins ago
Quality Engineer (Assurance)
Ametek, Inc.
Westerly, RI
We are seeking a detail-oriented and experienced Quality Engineer to join our team, where you will play a critical role in ensuring the integrity and excellence of our products and…
Added 16 mins ago
A
Field Service Engineer
Actalent
Rockford, MI
- $35 to $47 USD / hour
Job Title: Field Service EngineerJob DescriptionThe Field Service Engineer supports the installation, startup, and commissioning of automated systems at customer facilities. This role…
Added 16 mins ago
A
Manufacturing Engineer
Actalent
Kentwood, MI
- $80,000 to $120,000 USD / year
Job Title: Manufacturing EngineerJob DescriptionThis Manufacturing Engineer role offers the opportunity to make a direct impact on a fast-paced production floor, driving high-performance…
Added 16 mins ago
Mechanical Design Engineer
Actalent
Jeffersontown, KY
Job Title: Mechanical Design Engineer / CAD Designer-DrafterJob DescriptionThis role focuses on transforming engineering concepts, redlined drawings, and standard product designs into…
Added 16 mins ago
SITE SERVICES ENGINEER
Morgan Engineering Systems Inc
Alliance, OH
The Site Services Engineer is responsible for the design, implementation, installation, and ongoing support of material handling systems, with a focus on overhead cranes. This role combines…
Added 17 mins ago
Principal Data Engineer, Global Liquid Markets-Public Markets and Research
Liberty Mutual
Boston, MA
At Liberty Mutual Investments Technology, we are seeking a skilled Principal Data Engineer who is ready to take on exciting challenges, help shape our cloud-native, data platform, and make…
Added 17 mins ago
Robotics Engineer
Premier Staffing Solution
Normal, IL
Support plant operations during new product launch and ramp up production.
Added 22 mins ago
Senior Data Engineer
Highmark Health
Remote, United States
…solution-oriented, and capable of collaborating across multiple teams to support a broad range of data initiatives. The incumbent and team will be involved in every aspect of the data…
Added 23 mins ago
O
Senior Platform Software Engineer, AI
Oracle
Nashville, TN
- $92,500 to $209,500 USD / year
We are seeking a Senior Platform Software Engineer to design, build, and operate scalable services that improve the developer experience and increase engineering productivity. You will work…
Added 27 mins ago
Sr Field Applications Engineer (FAE)
Renesas Electronics
San Jose, CA
We are seeking a highly capable Senior Field Applications Engineer (FAE) to support strategic customers across datacenter, AI, server, and advanced computing markets. This role is based in…
Added 29 mins ago
SC
Engineering Technician
SPC Co.
North Bergen, NJ
- $35 to $41.35 USD / hour
Are you a detailed oriented engineer looking to make an impact? As an Engineering Technician, you will provide crucial technical support to ensure construction work meets the highest…
Added 31 mins ago
RU
Process Engineer Co-op Spring 2027
Randstad USA
Indianapolis, IN
- $25 to $32 USD / hour
…materials, technologies, and services, making research and biotech production simpler, faster, and more successful. With a dedication to shaping the future of drug development, they’re with…
Added 31 mins ago
RU
Validation Engineer Co-op Spring 2027
Randstad USA
Indianapolis, IN
- $25 to $32 USD / hour
…materials, technologies, and services, making research and biotech production simpler, faster, and more successful. With a dedication to shaping the future of drug development, they’re with…
Added 31 mins ago
RU
Automation Engineer Co-op Spring 2027
Randstad USA
Bedford, MA
- $25 to $32 USD / hour
…materials, technologies, and services, making research and biotech production simpler, faster, and more successful. With a dedication to shaping the future of drug development, they’re with…
Added 32 mins ago
IG
Software Engineer
Insight Global
Charlotte, NC
- From $70.25 USD / hour
The engineer will be more focused on application development than owning cloud infrastructure. They’ll primarily develop using Python, build/enhance functionality within the application,…
Added 32 mins ago
IG
Broadcast Design Engineer
Insight Global
New York, NY
- From $68 USD / hour
Insight Global is seeking a Broadcast Design Engineer to join a leading media organization onsite in Manhattan. This individual will play a key role in the design and rebuild of critical…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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