Jobs in the United States

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Added 6 mins ago
Staff Engineer / AI Builder - NYC
Robots and Pencils
NY
We’re looking for a Staff AI Builder to lead the design and delivery of AI/ML systems. This role is ideal for an experienced engineer who thrives on architectural decisions, can confidently…
Added 6 mins ago
Principal Network Development Engineer
Oracle
Nashville, TN
As a Principal Network Development Engineer, you will help lead the migration of Federal customers to Oracle Cloud Infrastructure (OCI). This role requires deep network architecture…
Added 14 mins ago
O
Lead Principal Application Software Engineer- Forward Deployed Engineer
Oracle
Atlanta, GA
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 28 mins ago
Senior DevSecOps / CI/CD Engineer
Peraton
Chantilly, VA
We are seeking a Senior DevSecOps / CI/CD Engineer to lead the architecture, development, and continuous improvement of secure software delivery pipelines for a mission-critical enterprise…
Added 28 mins ago
DevSecOps / CI/CD Engineer
Peraton
Chantilly, VA
Peraton is seeking a DevSecOps / CI/CD Engineer to design, implement, and maintain secure software delivery pipelines for a mission-critical enterprise platform supporting an Intelligence…
Added 39 mins ago
Lead Software Engineer - Agentic Data Quality Platform
JPMC page
Plano, TX
As a Lead Software Engineer at JPMorganChase within the Asset & Wealth Management, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading…
Added 45 mins ago
D
Senior Data Engineer, Unified Platform
DRW
Chicago, IL · NY
- $160,000 to $250,000 USD / year
As a Senior Data Engineer in our Unified Platform organization, you will design, build, and operate the data platform and managed services used by Traders, Quantitative Researchers, and…
Added 46 mins ago
Staff Software Engineer
Neumo Holdings LLC
VA · Waite Park, RI · TX · OH · IL
The Staff Software Engineer is the technical lead for key projects on Neumo’s Records platform (Land Records, Vital Records and Search). County recorders and clerks use Records to record…
Added 1 hour ago
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Staff Software Engineer (Applied AI)
Traba
New York City, NY · San Francisco, CA
- $240,000 to $300,000 USD / year
…millions of shifts - and own the core backend services and platform it all runs on. (Our AI Agents team builds the agent platform; you make it real across the stack.) This is a…
Added 1 hour ago
T
Staff Software Engineer (AI Agents)
Traba
New York City, NY · San Francisco, CA
- $240,000 to $300,000 USD / year
…Traba's product runs on. We're seeking an entrepreneurial Staff Software Engineer (AI Agents) to join as a founding member of the Agents team and lead the development of Traba's agentic…
Added 1 hour ago
T
Senior Software Engineer (Applied AI)
Traba
New York City, NY · San Francisco, CA
- $200,000 to $240,000 USD / year
…on millions of shifts. (Our AI Agents team builds the agent platform; you apply it everywhere it creates leverage.) This is a product-engineering role first, so you'll go where the…
Added 1 hour ago
Mid Career Spaceflight Hardware Propulsion Engineer P3 – Space Systems
Oceaneering
Houston, TX · Clear Lake Shores, TX
Develop and maintain engineering analysis and data-processing tools using Python, MATLAB, or similar software.
Added 1 hour ago
E
Senior DevOps Engineer
EIS
Remote, United States
- $125,000 to $140,000 USD / year
…running application. We are looking for a senior, hands-on engineer who can connect AWS infrastructure, secure networking, platform services, CI/CD, and application deployment into one…
Added 1 hour ago
Staff Software Engineer, Platform
Sharp Performance
Remote, United States
We're hiring a Staff Software Engineer to co-own that problem. You'll help set the technical direction for the platform, write a real share of the code, and raise the bar for how the squad…
Added 1 hour ago
Sr Software Engineer--Routing Platform & Infrastructure
Cisco
Milpitas, CA
Join the Platform Infrastructure & Optics team, a powerhouse within Cisco’s Mass Infrastructure Group dedicated to redefining network performance for the AI era. We design and deliver the…
Added 1 hour ago
Sr. Front-End/Full Stack Developer
Fiserv
Sunnyvale, CA
In this role, you will be a lead UI/UX-minded engineer responsible for driving the client-side evolution and expansion of our platform. While you have the full-stack capability to navigate…
Added 1 hour ago
Principal Solutions Architect, Streaming & AdTech-Xumo
Comcast
Irvine, CA
10+ years of experience as a software engineer with a strong focus on Java backend development
Added 1 hour ago
T
Principal Software Engineer
TEKsystems
Irvine, CA
- $170,000 to $233,000 USD / year
We're looking for a Principal Software Engineer to lead the design and modernization of large-scale enterprise applications while helping drive the adoption of AI-assisted and agentic…
Added 1 hour ago
Full-stack Engineer 5 (Finance Tech)
Capital One
Richmond, VA · McLean, VA · Cambridge, MA
…problems and meet real customer needs. We are seeking Full-stack Software Engineers who are passionate about leveraging cutting-edge open source frameworks and emerging technologies. In…
Added 1 hour ago
Head of Forward Deployed Engineering
Newcode.ai
Chicago, IL
We are hiring a Head of Forward Deployed Engineering to build and lead the software engineers who bring those workflows into production. You will combine engineering leadership, practical…
Added 1 hour ago
Application Support Engineer
Barclays Services Corpor
United States
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal…
Added 1 hour ago
Lead Software Engineer
JPMC page
Jersey City, NJ
As a Lead Software Engineer at JPMorganChase within Cloud Foundational Services, you will build secure, scalable, self-service platform capabilities that standardize how teams consume AWS…
Added 2 hours ago
Software Engineer
GA Telesis, LLC
Fort Lauderdale, FL
We are seeking a Software Engineer to design, build, integrate, and support secure enterprise applications while serving as a practical technical leader for junior and mid-level engineers.…
Added 2 hours ago
O
Senior Platform Software Engineer, AI
Oracle
Nashville, TN
- $92,500 to $209,500 USD / year
We are seeking a Senior Platform Software Engineer to design, build, and operate scalable services that improve the developer experience and increase engineering productivity. You will work…
Added 2 hours ago
Staff Software Engineer - AWS Cost Optimization
Infor
Atlanta, GA
Collaborate with Infor's internal FinOps team to translate cost strategy into working software, and with platform teams on centralized controls such as Service Control Policies, budget…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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