Jobs in the United States

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Added 3 mins ago
Process Engineer EIT
Stantec
Houston, TX
Our Houston, TX office is seeking a Process Mechanical Engineer-in-Training (EIT) to join our multi-disciplinary team of water professionals. As a Process Mechanical EIT, you will work in a…
Added 3 mins ago
Staff Software Engineer
Intuitive
Sunnyvale, CA
The Staff Software Engineer will lead the design and evolution of a modern, scalable Data-as-a-Service (DaaS) platform that supports Intuitive Digital products and enables more than 2,000…
Added 3 mins ago
Senior Software Engineer
Intuitive
Santa Clara, CA
The Senior Software Engineer will design, build, and evolve key components of a modern, scalable Data-as-a-Service (DaaS) platform that supports Intuitive Digital products and serves more…
Added 4 mins ago
Assistant Chief Engineer- EDM Gear Reducer & Driveline
Stellantis
Auburn Hills, MI
Bachelor's Degree in Mechanical Engineering or related degree field
Added 5 mins ago
Process Engineer II - Midstream Facilities
Williams WPC-I, LLC.
United States
Required: Bachelor’s Degree in relevant Engineering field from an ABET accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional…
Added 5 mins ago
Staff Turbines Engineer - Power, Project Execution
Williams WPC-I, LLC.
United States
Required: Bachelor’s Degree in relevant Engineering field from an ABET accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional…
Added 8 mins ago
Commissioning I&C Lead Engineer
Strategic Staffing Solutions
Houston, TX
We are seeking an experienced Commissioning I&C Lead Engineer to support a major natural gas power generation development in Reeves County, Texas. The project is planned to deliver…
Added 8 mins ago
Quality Engineer 1, Product Quality Assurance
Teleflex
Morrisville, NC
Teleflex is seeking a Quality Engineer 1 to join our team! This role supports the Product Quality Assurance team analyzing post-market data and potential product quality issues for…
Added 8 mins ago
Real Estate Architect
UL, LLC
Durham, NC
…Estate Architect Manager on projects and a team of a Mechanical Engineer and Electrical Engineer and CAD planners to develop conceptual designs for complex laboratory builds and with be a…
Added 8 mins ago
Software Test Engineer
WCG Clinical
Raleigh, NC
The Software Test Engineer is a member of the Quality Engineering team, responsible for supporting the testing, validation and delivery of WCG namedproducts and systems.The role applies…
Added 8 mins ago
NC
Electrical Controls Engineer
Nikkiso Cryogenic Industries
Escondido, CA
- $72,028 to $129,687 USD / year
Ability to travel to customer sites for field startup and integration of controls systems
Added 8 mins ago
IS
Solar Technician
Invenergy Services LLC
Iola, TX
- $29.49 to $49.97 USD / hour
…as a maintenance technician, electrician, electronic tech, field engineer or technician, service tech,…
Added 9 mins ago
Consultant Structural Engineer (Buildings)
WSP
Irvine, CA
WSP is currently initiating a search for a Consultant Structural Engineer for our Irvine, CA office. Be involved in projects with our Property and Buildings Team and be a part of a growing…
Added 9 mins ago
QCQA Manager
Kent Companies
Houston, TX
…Operations, Project Management, Superintendents, Estimators, and Field Leadership to establish quality expectations before construction begins and maintain those standards throughout every…
Added 12 mins ago
Manager, Software Engineer Student LifeCycle Services
Access Education Services, LLC
Salt Lake City, UT
Bachelor of Science Degree in Computer Science, Information Technology, or related field or equivalent.
Added 12 mins ago
HT
1415 Commissioning I&C Lead Engineer
Harvest Technical Services, Inc.
Houston, TX
- $90 to $102 USD / hour
The Commissioning I&C Lead Engineer position is necessary to oversee development and implementation of Systems Completion, Commissioning and Startup plans to facilitate the safe efficient…
Added 13 mins ago
Implementations - Advisor I
Fiserv
King of Prussia, PA
What does a successful Senior Implementation Engineer do at Fiserv?
Added 15 mins ago
Sr Principal High Temperature Materials Engineer
RTX
United States
…is looking for a Senior Principal High Temperature Materials Engineer to join our Advanced Materials Section in Tucson, Arizona. A qualified candidate will have a strong background in high…
Added 17 mins ago
Advanced Manufacturing Engineering Intern, Process & Equipment (Summer 2027)
GLOBALFOUNDRIES U.S. INC.
NY
In your role as Engineering Intern you will be working with an assigned Engineer to:
Added 26 mins ago
Tech & Data Program Summer 2027 - Software Engineer Intern (Hartford)
The Hartford
Hartford, CT
Tech & Data Program Summer 2027 – Software Engineer Intern
Added 26 mins ago
Tech & Data Program Summer 2027 – Data Engineer Intern (Hartford)
The Hartford
Hartford, CT
Tech & Data Program Summer 2027 – Data Engineer Intern
Added 27 mins ago
Automation Application Engineer II
3MD Inc.
Redmond, WA
The Automation Application Engineer II (AAEII) is a mid-level engineering role responsible for independently supporting the design, integration, testing, and deployment of industrial…
Added 30 mins ago
Reliability Network Engineer & Cybersecurity Coordinator
North Star BlueScope Steel, LLC
Delta, OH
The Reliability Network Engineer and Cybersecurity Coordinator is responsible for the design, support, security, and lifecycle management of Operational Technology (OT) infrastructure and…
Added 33 mins ago
N
Senior Engineer (Electrical Planning and Design), Electrical Engineering
natgridProd
Syracuse, NY
- $119,000 to $140,000 USD / year
National Grid is hiring a Senior Engineer for our Control and Integration department in Syracuse NY.
Added 35 mins ago
Transportation Engineer - PM Bridge
DGL Consulting Engineers
Maumee, OH
…necessary. DGL is looking for a Senior-Level Transportation Engineer to enhance the qualifications of our Transportation - Bridge…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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