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Added 1 min ago
Senior Staff Compiler Software Engineer
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 2 mins ago
Propulsion Base Software Sr Core Development Engineer
Stellantis
Auburn Hills, MI
The Propulsion Base Software Core Development Engineer is responsible for contributing to the development of embedded software for EE/core and propulsion control modules. This role involves…
Added 2 mins ago
Propulsion HIL Systems Engineer
Stellantis
Auburn Hills, MI
The Stellantis Propulsion organization is seeking a Propulsion HIL Systems & Hardware Engineer for the Propulsion System HIL team to work on Hardware-In-the-Loop simulators. The candidate…
Added 2 mins ago
Senior Transmission Planning Engineer - Stability Studies
ICF Resources, LLC
Reston, VA
…transmission reform. We are seeking an experienced power system engineer with deep stability expertise who can independently execute transient stability and dynamic simulation studies,…
Added 2 mins ago
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Senior Software Engineer, Autonomous Systems
True Talent Solutions Partners
Palo Alto, CA
- $145,000 to $275,000 USD / year
Join a customer-facing product engineering team building command-and-control and autonomy software for robotic systems. You will develop cloud and edge services that connect sensors,…
Added 2 mins ago
TT
Agent Deployment Engineer
True Talent Solutions Partners
San Francisco, CA
- $175,000 to $230,000 USD / year
- Experience with LLMs, AI agents, conversational systems, or automation workflows is valuable.
Added 2 mins ago
Forward Deployed Engineer
True Talent Solutions Partners
Remote, United States
Join a team delivering AI and automation solutions directly into customer environments. You will own deployments from workflow discovery through go-live, helping operational teams improve…
Added 2 mins ago
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Senior Full-Stack Engineer
True Talent Solutions Partners
Remote, United States
- $200,000 to $275,000 USD / year
- Extend the platform with identity and business verification automation, messaging integrations, live chat, and AI-powered customer support.
Added 2 mins ago
Lab Assistant 2
Intuitive
Sunnyvale, CA
utilizing da Vinci Surgical Systems and other test equipment
Added 4 mins ago
CrowdStrike Platform Resident Consultant (Remote)
CrowdStrike, Inc.
Remote, United States
…advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries,…
Added 5 mins ago
Senior Data Engineer
Medisolv, Inc.
Remote, United States
We partner with hospitals, health systems, ACOs, and payers to bring clarity to quality data, connecting clinical and claims information into a single, reliable view. More than 1,800…
Added 5 mins ago
Senior Full Stack Engineer
MDK
Columbus, OH
Integrate internal applications with third-party systems through APIs, file exchanges, queues, and document-automation tools.
Added 6 mins ago
Application Engineer
E Tech Group
Dallas, TX
We are seeking an Application Engineer (proposals focus) to be responsible for initial consultation with the customer, as well as estimating and proposal development for industrial…
Added 6 mins ago
Early Career Environmental Engineering
WSP
Minneapolis, MN
WSP is currently initiating a search for a full-time Early Career Environmental Engineer for our Minneapolis, MN office. Be involved in projects with our Earth & Environment Team and be a…
Added 6 mins ago
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Sr Engineer Mechanical
The Hershey Company
Stuarts Draft, VA
- $92,160 to $115,200 USD / year
The Sr Packaging Engineer is a key member of the Stuarts Draft Engineering team, providing primary packaging engineering support for the site. Working independently, this role designs,…
Added 6 mins ago
Mobile Engineer II, Android
Expedia, Inc.
IL
This Mobile Engineer (Android) role is part of the Package Shopping team which sits within our Technology division. The team owns package shopping flows and pricing logic for bundled trips…
Added 7 mins ago
SENIOR SOFTWARE ENGINEER
Global Sumi Technologies Inc
Glen Allen, VA
…data, workflow and logical processes and interfaces with other systems. Develop flowchart, layout and documentation to satisfy requirements and solutions. Participate in deployment process…
Added 7 mins ago
Senior Lead Software Engineer - Network Infrastructure and Automation
Nightwing
Sterling, VA
At Nightwing, we are on a mission to develop resilient and scalable network infrastructure systems that support critical missions. We're looking for a talented Senior Lead Software Engineer…
Added 7 mins ago
HA
All Levels: Product Engineer
Hadrian Automation
San Francisco Bay Area, CA · Torrance, CA
- $223,000 to $359,000 USD / year
…rockets, satellites, aircraft, ships, and other mission-critical systems up to 10x faster and at significantly lower…
Added 7 mins ago
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Principal Application Software Engineer- Oracle Health
Oracle
United States
- $99,600 to $209,500 USD / year
We are seeking a versatile Principal Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 7 mins ago
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Senior Application Software Engineer- Oracle Health
Oracle
United States
- $87,000 to $187,000 USD / year
We are seeking a versatile Senior Application Software Engineer to contribute across platform engineering, cloud infrastructure, distributed systems, application development, integration…
Added 7 mins ago
IT SOFTWARE ENGINEER 1 - ROBOTIC PROCESS AUTOMATION (RPA)
Huntington Ingalls Industries
Newport News, VA
As an RPA Software Engineer, you will build and maintain automations that interface with a wide range of enterprise systems across multiple business domains, including Finance, Human…
Added 7 mins ago
SR. PLATFORM ENGINEER - PLATFORM OPERATIONS
Huntington Ingalls Industries
Newport News, VA
…operations across cloud environments, container orchestration systems, automation frameworks, and middleware services. Responsible for ensuring platform stability, security, performance,…
Added 7 mins ago
Systems Development Engineer, Deployment and Support, Google Public Sector
Google
Reston, VA
Share Systems Development Engineer, Deployment and Support, Google Public Sector
Added 7 mins ago
Secret Cleared Network Engineer
Insight Global
Norfolk, VA
Insight Global is seeking a skilled Network engineer to join a large federal contract. This person will be responsible for working across, Cisco, Brocade and Juniper networks and bring…

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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