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Added 3 mins ago
Lead Maintenance - Facilities
Dart Container
Leola, PA
Apply advanced expertise to perform a wide variety of maintenance responsibilities for production and/or facilities machines and equipment and assist in maintaining department efficiencies…
Added 15 mins ago
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Manufacturing Associate
Laborup
Morristown, TN
- $15 to $16 USD / hour
Production Support: Maintain a steady workflow, keep pace with the line, and assist with moving materials between stations.
Added 15 mins ago
L
Manufacturing Associate
Laborup
Greeneville, TN
- $15 to $16 USD / hour
Production Support: Maintain a steady workflow, keep pace with the line, and assist with moving materials between stations.
Added 15 mins ago
L
Manufacturing Associate
Laborup
Rogersville, TN
- $15 to $16 USD / hour
Production Support: Maintain a steady workflow, keep pace with the line, and assist with moving materials between stations.
Added 16 mins ago
HA
Production Supervisor (X-Ray 2nd shift)-IGT
Howmet Aerospace
Hampton, VA
- $67,000 to $124,000 USD / year
…passion to put that experience to work to lead activities and support plant/location team to achieve manufacturing excellence. Our organization is dedicated to rapid, profitable growth…
Added 20 mins ago
Director, Supply Chain
Minaris Advanced Therapies
Allendale, NJ
This role provides end-to-end Supply Chain leadership for the Allendale site, including materials management, production scheduling execution, warehouse operations, inventory control, and…
Added 25 mins ago
Network Lead
New American Funding
Santa Ana, CA
…is designed to take on increasing management responsibility, support continuity of team leadership, and develop the skills needed to move into a management role. The role requires a…
Added 38 mins ago
Equity Middle Office, Senior Associate
Schonfeld
NY
We are seeking a highly qualified Senior Associate to join our Equities Middle Office team. This team is responsible for building scalable and efficient trade support solutions and offering…
Added 1 hour ago
Lead Retail Customer Service Associate
FedEx Office
Conyers, GA
…producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant…
Added 1 hour ago
BV
SAP SD Consultant
Bright Vision Technologies
Remote, United States
- $130,000 to $190,000 USD / year
Support SIT, UAT, regression testing, production deployments, and hypercare activities.
Added 1 hour ago
Sr Software Engineer I-Observability Platform
Staples Canada
Framingham, MA
…experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform…
Added 1 hour ago
Lead AI Automation Engineer
Humana
New York, NY
Own production readiness and operational support, including CI/CD, release management, telemetry, incident troubleshooting, continuous improvement, and responsible AI controls.
Added 2 hours ago
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Electro-Optical Technician
NLIGHT Inc
Longmont, CO
- $31,533 USD / year
We are seeking an organized, motivated individual to serve as an Electro-Optical (EO) Technician supporting our advanced high-energy laser beam control systems. This role will predominantly…
Added 2 hours ago
Configuration Management Analyst (Job 1510)
DLH
North Charleston, SC
…faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and…
Added 3 hours ago
Tub Seaming Line Manufacturing Operator-1st Shift
Electrolux
Kinston, AL
The Tub Seaming Line Operator - Level 5 is a senior-level production role responsible for operating, monitoring, and optimizing tub seaming line manufacturing equipment to ensure safe,…
Added 6 hours ago
SR Manager Operations
LOGISTICS INSIGHT CORP.
LINC-RACINE, WI
…including pick and pack, sequencing, inventory management, and production support, ensuring critical materials are delivered accurately and on…
Added 7 hours ago
Sr. Administrative Business Partner
Baker Tilly Advisory Group, LP
USA DC Washington, DC
The Senior Administrative Business Partner provides advanced administrative support that includes complex scheduling, stakeholder coordination, leadership communications, executive travel,…
Added 8 hours ago
Senior Cloud Platform and DevSecOps Engineer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
8+ years of cloud, platform, systems, or DevSecOps engineering experience, including 3+ years delivering production platform automation.
Added 9 hours ago
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Associate Veterinarian
All Creatures Veterinary
Princeton, WV
- $95,000 to $135,000 USD / year
If you are a growth-minded veterinarian who wants to escape the corporate production wheel, practice excellent medicine with an accountable support team, and build real, long-term equity in…
Added 9 hours ago
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Associate Veterinarian (DVM) Private Practice Succession Track Available
All Creatures Veterinary
Princeton, WV
- $95,000 to $135,000 USD / year
If you are a growth-minded Veterinarian who wants to escape the corporate production wheel, practice excellent medicine with an accountable support team, and build real, long-term equity in…
Added 10 hours ago
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Associate Vice President, Manufacturing Operations, Security & Facilities
Jeeter
Desert Hot Springs, CA
- $220,000 to $280,000 USD / year
The AVP develops and executes enterprise-wide strategies that optimize production performance, protect employees and company assets, maximize facility effectiveness, and strengthen…
Added 10 hours ago
Senior Azure Infrastructure Engineer
Jobgether
Remote, United States
The Senior Azure Infrastructure Engineer will design, implement, automate, and support secure, scalable, and resilient cloud infrastructure within an enterprise Azure environment. Working…
Added 12 hours ago
Production Lead Associate (2nd & 3rd Shifts)
F&P America Mfg. Inc.
Troy, OH
Added 13 hours ago
PF
Sr. Production Associate I - 2nd Shift (Timonium, MD)
Pall Filtration and Separations Group Inc.
Timonium, MD
- $21 USD / hour
The Sr. Production Associate I is responsible for operating machinery, assembling filtration products with precision and care, and conducting quality checks to ensure product standards are…
Added 13 hours ago
CG
CATERING SOUS CHEF - REDMOND, WA
Compass Group
REDMOND, WA
- $82,000 to $85,000 USD / year
Advanced proficiency in culinary techniques, production planning, inventory systems, and event management.

Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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