Jobs in the United States

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Added 1 min ago
Sr. Detection Engineer
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Arlington, VA
The Senior Detection Engineer develops, validates, deploys, and tunes detection logic supporting proactive threat hunting across federal and critical infrastructure environments. The role…
Added 3 mins ago
Senior Infrastructure Engineer
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LAKE FOREST, IL
Added 3 mins ago
Mine Manager
Lhoist North America of Tennesse, LLC
TN
…through the use of Key Performance Indicators (KPI’s) and other…
Added 4 mins ago
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Lead Principal Application Software Engineer- Forward Deployed Engineer
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Atlanta, GA
- $104,600 to $264,100 USD / year
Oracle Customer Success Services (CSS) is seeking a Senior Principal Forward Deployed Engineer to lead the delivery of strategic AI and data transformation programs for Oracle's largest…
Added 4 mins ago
Customer Engineer I, Platform, SMB, Google Cloud
Google
Atlanta, GA
Share Customer Engineer I, Platform, SMB, Google Cloud
Added 5 mins ago
Senior Full Stack Engineer
Humana
Atlanta, GA
Humana is seeking a Senior Full Stack Software Engineer who will be responsible for building and enhancing the UI/UX layer of Humana's Enterprise Data Governance Platform and Control Plane.
Added 6 mins ago
Senior kdb+ Engineer
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Elastic SIEM Engineer
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As an Elastic SIEM Engineer, your primary duty is to maintain enterprise-scale Elastic Stack security solutions that safeguard our national security systems. You will design and implement…
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Kdb+ Contractor (Capital Markets)
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Added 19 mins ago
Analytics Engineer, Business Intelligence
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Design and maintain Accelecom’s enterprise analytics data model in Databricks, integrating data from Rev.io, 3GIS, Site Tracker, ArcGIS, Salesforce, and financial systems.
Added 20 mins ago
Structural Engineer
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…Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now - protect and…
Added 20 mins ago
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Software Engineer
Ardent Principles, Inc.
Chantilly, VA
- $130,000 to $260,000 USD / year
We are looking for a Software Engineer who can transform complex data into scalable, efficient, and reliable solutions. In this role, you will work across the full data lifecycle, from…
Added 20 mins ago
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Senior Data and Analytics Engineer
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- $109,500 to $208,500 USD / year
The Senior Data and Analytics Engineer will be responsible for translating complex business and data requirements into scalable, secure, and high-performing analytics and data engineering…
Added 27 mins ago
Staff Associate | Construction Materials Testing (CMT)
BUNNELL LAMMONS ENGINEERING
Fletcher, NC
Currently in progress towards obtaining Engineer-in-Training (EIT) or Geologist-in-Training (GIT) certification.
Added 27 mins ago
Metallurgist
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Added 30 mins ago
Data Analytics Engineer
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Shaw Industries is seeking an Analytics Engineer to join our Residential Enablement and Insights team in Dalton, GA. This role sits at the intersection of business strategy, advanced…
Added 35 mins ago
Manager - AI Transformation Engineer - Finance
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Help shape the future of Finance through AI. As an AI Transformation Engineer for Finance, you’ll partner with Enterprise Accounting, Finance Technology, Analytics, and business…
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Product Engineer – Optical Fiber Manufacturing (Contract)
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Added 36 mins ago
Senior Elastic Architect/Engineer
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The Elastic Architect/Engineer is a critical role responsible for the design, implementation, maintenance, and operational support of the Elastic Stack (Elasticsearch, Logstash, Kibana,…
Added 36 mins ago
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Performance Engineer
Procom
Austin, TX
- $75 USD / hour
Performance Engineer: On behalf of our technology client, Procom is searching for a Performance Engineer for a 12-month role. This position is a hybrid position with 4 days onsite at our…
Added 37 mins ago
Control Systems Coordinator/EIT
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Folsom, CA · Walnut Creek, CA
…environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 43 mins ago
Sr. Network Engineer
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We specialize in tailored solutions for niche industries, powered by advanced analytics, modern technology and a culture of innovation. Backed by strong leadership and strategic growth…
Added 45 mins ago
Software Engineer
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We are seeking highly motivated Software Engineers to join Cyber, Intelligence, Analytics, & Operations (CIAO) Department of the Applied Research Laboratory (ARL) at Penn State. As part of…
Added 50 mins ago
Security Engineer
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Staples Canada

Sr Software Engineer I-Observability Platform

Framingham, MA, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Senior Software Engineer I - Observability Platform Work Model: Onsite, Framingham, Massachusetts Staples is business to business. You’re what binds us together. Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team

Team Summary:

The Observability Platform team within Staples Digital Solutions builds and operates the enterprise monitoring and telemetry capabilities that help keep customer-facing platforms, supply chain systems, and critical business applications reliable, available, and performant. The team partners across engineering, Site Reliability Engineering, infrastructure, security, product, procurement, and technology vendors to improve operational visibility, accelerate issue resolution, and strengthen resilience across distributed and cloud environments.

Role Summary:

As a Senior Software Engineer I - Observability Platform, you will serve as a senior technical contributor and subject matter expert for enterprise observability technologies. You will administer, engineer, integrate, and continuously improve infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management solutions. Using advanced technical knowledge and independent judgment, you will solve complex operational challenges, automate platform activities, improve signal quality, manage platform capacity and usage, and help strengthen service reliability and performance across the enterprise.

What you’ll be doing:

Administer, configure, maintain, and enhance enterprise infrastructure monitoring, application performance monitoring, digital experience monitoring, and telemetry management platforms.
Lead the technical onboarding of applications, services, infrastructure components, and cloud resources into the enterprise observability ecosystem.
Design monitoring policies, alerting rules, dashboards, telemetry collection, health reporting, and diagnostic capabilities for distributed applications and infrastructure environments.
Develop scripts, automation, infrastructure-as-code, and reusable platform capabilities that improve deployment consistency, operational efficiency, and observability coverage.
Integrate observability platforms with IT service management, configuration management databases, incident management systems, CI/CD pipelines, and other enterprise technology tools.
Diagnose and resolve complex platform, performance, availability, telemetry, and integration issues affecting multiple applications, services, or technology teams.
Analyze alerts, telemetry volume, platform usage, licensing consumption, and capacity requirements; recommend improvements to signal quality, scalability, and cost efficiency.
Establish observability standards, implementation patterns, platform documentation, and operational procedures based on technical and industry best practices.
Evaluate emerging technologies and vendor solutions, and lead or guide complex platform upgrades, migrations, integrations, and operational improvement initiatives.
Partner with observability vendors and procurement teams on technical enablement, licensing, contracts, support cases, and renewal requirements.
Mentor less experienced engineers and provide technical direction, design reviews, and solution guidance without direct people-management responsibility.
What you bring to the table:
Advanced analytical and problem-solving skills, with the ability to isolate complex performance, availability, platform, and integration issues.
Strong systems thinking and an understanding of dependencies across applications, infrastructure, cloud services, telemetry pipelines, and operational processes.
Initiative and intellectual curiosity to evaluate emerging technologies, challenge inefficient practices, and introduce practical improvements.
Sound judgment when balancing service reliability, operational risk, monitoring coverage, telemetry volume, platform capacity, licensing usage, and cost.
Strong collaboration, communication, and influencing skills, including the ability to explain complex technical concepts to technical and nontechnical audiences.
The ability to manage complex assignments, balance competing priorities, and deliver short- and mid-term outcomes with limited oversight.

What’s needed- Basic Qualifications:

Bachelor’s degree in Computer Science, Engineering, or a directly related field.
7+ years of progressively complex experience in software engineering, systems engineering, platform engineering, Site Reliability Engineering, infrastructure engineering, or a related technology discipline.
3+ years of hands-on experience administering or engineering an enterprise observability, infrastructure-monitoring, or application performance monitoring platform, such as Zabbix, New Relic, Dynatrace, Datadog, SolarWinds, or AppDynamics.
3+ years of experience configuring monitoring, alerting, dashboards, telemetry collection, health reporting, or diagnostic capabilities for distributed applications or infrastructure environments.
2+ years of experience with a scripting, automation, configuration-management, or infrastructure-as-code technology, such as Python, PowerShell, Bash, Terraform, Ansible, or Jenkins.
Experience integrating an observability platform with an ITSM, CMDB, incident-management, or CI/CD toolchain.
Experience supporting production applications or infrastructure in Microsoft Azure, Google Cloud Platform, Amazon Web Services, or another public-cloud environment.
Working knowledge of observability platform licensing, cost management, vendor relationships, and contracts.

What’s needed- Preferred Qualifications:

Current certification in New Relic, Zabbix, Dynatrace, Datadog, Microsoft Azure, Google Cloud, AWS, or a related observability or cloud technology.
2+ years of hands-on experience with OpenTelemetry, distributed tracing, synthetic monitoring, digital experience monitoring, or real user monitoring.
2+ years of experience integrating or operating ServiceNow, PagerDuty, Jira, Confluence, or comparable enterprise operational tools.
Experience providing technical leadership for an enterprise observability implementation, platform upgrade, migration, or complex integration.
Experience supporting an Agile or SAFe delivery environment for at least one year or through two or more program increments or major releases.
Experience supporting observability capabilities for eCommerce, supply chain, retail, or another large-scale customer-facing technology environment.
Experience leveraging artificial intelligence to enhance observability solutions.

We Offer:

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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