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Added 1 min ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Ann Arbor, MI
- $54,773 to $71,204 USD / year
The incumbent serves as a Medical Support Assistant (Advanced) in Clinical Access Management Service for the LTC Charles S. Kettles VA Medical Center in Ann Arbor, Michigan. The Medical…
Added 1 min ago
VH
Registered Nurse - Inpatient Staff Nurse
Veterans Health Administration
Columbia, MO
- $79,708 to $141,396 USD / year
…populations. Responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any…
Added 1 min ago
FS
Loan Assistant/Loan Specialist (AGRL)
Farm Service Agency
Florence, SC
- $50,460 to $97,087 USD / year
This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more counties.
Added 1 min ago
VH
Social Worker-Suicide Prevention Case Manager
Veterans Health Administration
Saint Cloud, MN
- $72,784 to $114,488 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 1 min ago
FE
Financial Management Specialist
Federal Emergency Management Agency
New York, NY
- $105,481 to $137,128 USD / year
Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The qualification requirements listed below must be met by the…
Added 1 min ago
DC
Commissary Contractor Monitor
Defense Commissary Agency
Groton Submarine Base, CT
- $51,235 to $66,605 USD / year
…and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual;…
Added 1 min ago
VH
Health Technician (Audiology & Speech-Language Pathology)
Veterans Health Administration
Columbia, SC
- $40,723 to $65,599 USD / year
…all clinical and other patient care areas involved with the service. The incumbent serves under the Supervisory Speech Pathologist or Audiologist with direction from the licensed…
Added 1 min ago
PA
Management and Program Analyst
Patent and Trademark Office
Alexandria, VA
- $169,279 to $197,200 USD / year
…techniques associated with USPTO-wide financial management program operations and management…
Added 1 min ago
PA
Management and Program Analyst
Patent and Trademark Office
Alexandria, VA
- $169,279 to $197,200 USD / year
…techniques associated with USPTO-wide financial management program operations and management…
Added 1 min ago
OA
Passport Personalization Specialist
Other Agencies and Independent Organizations
Hot Springs, AR
- $89,508 to $138,370 USD / year
Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management.
Added 1 min ago
VH
Social Worker - Patient Aligned Care Team (Geriatric PACT)
Veterans Health Administration
Coatesville, PA
- $72,294 to $113,716 USD / year
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Added 1 min ago
DH
Interdisciplinary
Defense Human Resources Activity
Alexandria, VA
- $102,415 to $158,322 USD / year
A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service:
Added 1 min ago
DH
Interdisciplinary
Defense Human Resources Activity
Alexandria, VA
- $143,913 to $187,093 USD / year
A. One year of specialized experience equivalent to the GS-13 grade level in the Federal service as listed below:
Added 1 min ago
VH
Telecommunications Equipment Operator
Veterans Health Administration
Madison, WI
- $40,736 to $52,952 USD / year
Performs telecommunications support assignments, which involves a significant amount of customer service in recognizing and routing patient and other inquiries
Added 2 mins ago
Assistant Food Service Manager
Kwik Trip
Fairmont, MN
…serve. Our Assistant Food Managers are responsible for our food program. They prepare foods, delegate tasks, train coworkers, resolve customer complaints, set the example for excellent…
Added 2 mins ago
Assistant Food Service Manager
Kwik Trip
Worthington, MN
…serve. Our Assistant Food Managers are responsible for our food program. They prepare foods, delegate tasks, train coworkers, resolve customer complaints, set the example for excellent…
Added 2 mins ago
Assistant Food Service Manager
Kwik Trip
Estherville, IA
…serve. Our Assistant Food Managers are responsible for our food program. They prepare foods, delegate tasks, train coworkers, resolve customer complaints, set the example for excellent…
Added 3 mins ago
HL
Key Carrier
Homegoods LLC
Staten Island, NY
- $19 to $19.5 USD / hour
…availability, including nights and weekends. Role models exceptional customer…
Added 3 mins ago
MO
Retail Key Carrier Coordinator
Marshalls of MA
Roseville, MI
- $16.25 to $16.75 USD / hour
…availability, including nights and weekends. Role models exceptional customer…
Added 4 mins ago
VH
MEDICAL RECORDS TECH (ROI)
Veterans Health Administration
North Chicago, IL
- $40,701 to $65,990 USD / year
…health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), providing copies of the Veteran's PHI, when a signed, written request or valid…
Added 4 mins ago
IA
Supvy Detention and Deportation Officer-AFOD Reemployed Annuitant & CTAP/ICTAP/RPL-Term Appointment
Immigration and Customs Enforcement
Chicago, IL · Salt Lake City, UT · Washington, DC · Phoenix, AZ · Seattle, WA · Chantilly, VA · Atlanta, GA · Denver, CO · San Diego, CA · Miami, FL · San Francisco, CA · Los Angeles, CA · Houston, TX · Fort Snelling, MN · Buffalo, NY · Boston, MA · San Antonio, TX · Dallas, TX · New York, NY · Philadelphia, PA · El Paso, TX · Detroit, MI · Newark, NJ · Harlingen, TX · New Orleans, LA
- $129,258 to $197,200 USD / year
…Recruitment incentives available to eligible candidates require a service agreement. An additional one-time $5,000 incentive may be given to eligible candidates selected for hard to fill…
Added 4 mins ago
VH
Program Support Assistant
Veterans Health Administration
Fort Wayne, IN
- $45,409 to $59,031 USD / year
Deliver Customer Service and Organizational Liaison Support
Added 4 mins ago
VH
Licensed Practical Nurse
Veterans Health Administration
Augusta, GA
- $42,066 to $76,560 USD / year
…provides direct patient care under the guidance of the Nurse Manager or Designee for the Nurse, Geriatrics Service. The LPN performs assigned duties in a manner that promotes quality health…
Added 4 mins ago
IA
Supervisory Detention and Deportation Officer
Immigration and Customs Enforcement
Gillette, WY · Dover, DE · Stuart, FL · Lumpkin, GA · San Bernardino, CA · Jacksonville, FL · Boise, ID · Saint George, UT · Ogden, UT · Orlando, FL · Harrisonburg, VA · Alamosa, CO · Bowling Green, KY · Bowling Green, VA · Honolulu, HI · Santa Ana, CA · Indianapolis, IN · Phoenix, AZ · Mobile, AL · Bakersfield, CA · Morgan Hill, CA · Tampa, FL · San Diego, CA · Richmond, VA · Poca, WV · Stockton, CA · Pinedale, WY · Dalton, GA · El Centro, CA · Colorado Springs, CO · Little Rock, AR · Richland, WA · Florence, CO · Yuma, AZ · Flagstaff, AZ · Milwaukee, WI · Santa Maria, CA · Adelanto, CA · Fayetteville, AR · Lake Havasu City, AZ · Eloy, AZ · Tucson, AZ · Folkston, GA · Savannah, GA · Waco, TX · Aurora, CO · Florence, AZ · Chicago, IL · Chantilly, VA · Camarillo, CA · Norfolk, VA · Tallahassee, FL · Rock Springs, WY · Twin Falls, ID · Spokane, WA · Frederick, CO · Atlanta, GA · Fort Myers, FL · Wichita, KS · Fresno, CA · Seattle, WA · Van Nuys, CA · Sacramento, CA · Saint Thomas · Hudson, CO · Salt Lake City, UT · Miami, FL · Tacoma, WA · Los Angeles, CA · Panama City, FL · San Francisco, CA · Omaha, NE · Cary, NC · Memphis, TN · Baltimore, MD · Roswell, NM · Columbia, SC · San Antonio, TX · Saint Louis, MO · Charlotte, NC · Big Spring, TX · Hartford, CT · Medford, OR · Chattanooga, TN · Manchester, NH · Pecos, TX · Philadelphia, PA · Burlington, MA · Grand Forks, ND · Corpus Christi, TX · Blue Ash, OH · Pflugerville, TX · Gulfport, MS · Dilley, TX · Conroe, TX · Chaparral, NM · Philipsburg, PA · Anson, TX · Harlingen, TX · Laredo, TX · Reno, NV · Charleston, SC · Grand Rapids, MI · Houston, TX · Edna, TX · El Paso, TX · Anahuac, TX · Detroit, MI · New York, NY · Winnfield, LA · Scarborough, ME · Alvarado, TX · Springfield, MA · Malta, NY · Syracuse, NY · Lufkin, TX · Las Vegas, NV · Champlain, NY · Newark, NJ · Galveston, TX · Brooklyn Heights, OH · Dallas, TX · Bridgeport, CT · Fort Snelling, MN · Westerville, OH · Warwick, RI · Knoxville, TN · Kansas City, MO · Binghamton, NY · Batavia, NY · Newburgh, NY · Jena, LA · Louisville, KY · Williamsport, PA · Salisbury, MD · Oklahoma City, OK · Midland, TX · Mount Laurel, NJ · Pittsburgh, PA · Alexandria, LA · Buffalo, NY · Portland, OR · Oakdale, LA · Albuquerque, NM · New Orleans, LA · Centennial, CO · Hendersonville, NC · Las Cruces, NM · Wilmington, NC
- $109,383 to $177,767 USD / year
Added 4 mins ago
IA
Deportation Officer (Course Developer/Instructor) (Reemployed Annuitant & CTAP/ICTAP/RPL) (Term)
Immigration and Customs Enforcement
Glynco, GA · Irving, TX · Charleston, SC
- $122,749 to $159,575 USD / year
…Recruitment incentives available to eligible candidates require a service agreement. An additional one-time $5,000 incentive may be given to eligible candidates selected for hard to fill…

Stanton Optical

Patient Coordinator

Pensacola, FL, United States

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Job details

Experience: You have 2+ years of experience delivering outstanding customer service to patients and/or customers.
Posting language: English
Posted: Nov 2, 2026

Original job description

Reports to: Store (Brand) Manager

Location: On-site Store Location

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor’s Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.

About us:

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.

• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.

• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.

• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.

• Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

Why join our winning team?

We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.
We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
Paid time off that increases with seniority
Professional development and promotion opportunities
Employee recognition programs
Employee Assistance Program (EAP)
Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
We offer competitive variable compensation opportunities and commission on sales.
Work with an amazing team!

Duties & Responsibilities:

• Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.

• Foster a strong partnership between the retail team and professional services.

• Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.

• Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.

• Ensure brand standards by performing basic housekeeping duties when necessary.

• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.

• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.

• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.

• Other duties as assigned and required

Key Qualifications

You have an associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.

• You have 2+ years of experience delivering outstanding customer service to patients and/or customers.

• You have the skills necessary to communicate effectively with a diverse group of people.

• You implement active listening, build rapport, and empathize with the patients.

• You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.

• You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.

• You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.

• You have a passion for customer satisfaction and maintain a positive demeanor.

Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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