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Added 3 mins ago
SO
Administrative Assistant 1 (PCNs 07N27002, 07N27003)
State of Alaska
Anchorage, AK
- $24.15 USD / hour
…the eligibility of all Alaskan applicants for two disability programs under Social Security regulations. The DDS embraces the value of strong work ethics, dedication to continuous learning…
Added 6 mins ago
PC
Human Resources Specialist
Pierce County
Tacoma, WA
- $35.13 to $44.23 USD / hour
The manager is committed to employee development and will support your growth through regular one-on-one conversations focused on your goals, interests, and career aspirations. Based on…
Added 8 mins ago
Staff Software Engineer - IAM
General Motors
Lincoln, NE
Advanced proficiency in at least one modern programming language (for example: Python, Go, Java, or C++) with a strong understanding of software engineering fundamentals (data structures,…
Added 8 mins ago
Senior National Account Manager, Personal Insurance
Travelers Insurance Company
Lincoln, NE
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 9 mins ago
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Lincoln, NE
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 9 mins ago
Pharmacy Technician Refill Authorization
Intermountain Health
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Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 9 mins ago
C
Regional Maintenance Manager
CBRE
Lincoln, NE
- $200,000 to $210,000 USD / year
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Intermountain Health
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Added 9 mins ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
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Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
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Senior Manager, Cybersecurity Operations
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Charlotte, NC
As a Senior Manager, Cybersecurity Operations at QXO, you'll be a key member of the Cybersecurity Team, providing operational leadership and direction for the company's detect and respond…
Added 14 mins ago
DISTINGUISHED SCIENTIST/ENGINEER FOR USW THEATER OPERATIONS
Naval Sea Systems Command
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Added 17 mins ago
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Auto Care Center Service Manager
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NORTH LAS VEGAS, NV
- $21 to $34 USD / hour
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Added 18 mins ago
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Manufacturing Equipment Technology Program Manager
Chromalloy Gas Turbine LLC
Carson City, NV
- $114,337.92 to $150,068.52 USD / year
Added 18 mins ago
Specialty Representative/Sr Specialty Representative - Primary Care - Las Vegas S, NV
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…strategy and promoting Amgen products as led by the District…
Added 18 mins ago
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RN Case Manager
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Las Vegas, NV
- $52.55 to $78.85 USD / hour
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Added 18 mins ago
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Grill Cook
HCA Healthcare
Las Vegas, NV
- $21.7 to $32.53 USD / hour
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Added 21 mins ago
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United States
Under general supervision, the Manager of Research Computing will oversee the development, implementation, and management of advanced computing resources and services to support the…
Added 21 mins ago
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Patient Access Lead, Full Time- Remote
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Private Equity for the Greater Good - Company-wide Employee Ownership Program
Added 21 mins ago
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Sr. Emergency Management Officer
The City of Fort Worth
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Added 26 mins ago
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Added 34 mins ago
Government & Infrastructure - Business Transformation - Transformation Execution - Manager
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Added 36 mins ago
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LPN Collaborative Care Model (CoCM) Behavioral Health Care Manager
MedElite Group, LLC.
Hollywood, FL
- $64,000 to $70,000 USD / year
Infinite Medical P.C. is seeking a dedicated Licensed Practical Nurse (LPN) to serve as a Behavioral Health Care Manager within our Collaborative Care Model (CoCM) program.
Added 36 mins ago
Cloud Network Engineer
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Stanton Optical

Doctor's Technician

Longview, TX, United States

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Job details

Experience: You have 2+ years of experience delivering outstanding customer service to patients and/or customers.
Posting language: English
Posted: Nov 3, 2026

Original job description

Reports to: Store (Brand) Manager

Location: On-site Store Location

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor’s Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.

About us:

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.

• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.

• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.

• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.

• Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

Why join our winning team?

We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.
We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
Paid time off that increases with seniority
Professional development and promotion opportunities
Employee recognition programs
Employee Assistance Program (EAP)
Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
We offer competitive variable compensation opportunities and commission on sales.
Work with an amazing team!

Duties & Responsibilities:

• Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.

• Foster a strong partnership between the retail team and professional services.

• Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.

• Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.

• Ensure brand standards by performing basic housekeeping duties when necessary.

• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.

• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.

• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.

• Other duties as assigned and required

Key Qualifications

You have an associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.

• You have 2+ years of experience delivering outstanding customer service to patients and/or customers.

• You have the skills necessary to communicate effectively with a diverse group of people.

• You implement active listening, build rapport, and empathize with the patients.

• You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.

• You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.

• You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.

• You have a passion for customer satisfaction and maintain a positive demeanor.

Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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