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Added 1 min ago
PF
Club Manager
Planet Fitness - PF Baseline Fitness
Sterling, IL
- $43,000 USD / year
· Member service oversight making sure all team members are providing a great customer service experience at all times.
Added 1 min ago
Operation Manager
WM
Fairview, NJ
Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
Added 1 min ago
HB
Marketing Automations Manager, Digital Communications
Harris Blitzer Sports & Entertainment
Camden, NJ
- $95,000 to $115,000 USD / year
…and business results? HBSE is seeking a Marketing Automations Manager, Digital Communications to serve as a key resource for our digital marketing team, supporting and advancing our email,…
Added 1 min ago
B
Retail Front End Supervisor - Full-Time
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Princeton, NJ
- $17.92 to $19.92 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…
Added 2 mins ago
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Construction Coordinator (Fiber Guardian)
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- $25 to $28 USD / hour
…several options for career growth into roles such as Project Manager, Construction Manager, and more.Because of the growing demand in high-speed fiber, we are searching for a teammate who's…
Added 4 mins ago
G
Structural Steel Project Manager
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- $90,000 to $130,000 USD / year
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Added 5 mins ago
PF
Club Manager
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- $43,000 USD / year
· Member service oversight making sure all team members are providing a great customer service experience at all times.
Added 8 mins ago
CP
Counter Sales Tech Lead
Crosstown Plumbing
East Orange, NJ
- $28 to $38 USD / hour
Provide prompt, helpful, and professional service to every customer
Added 9 mins ago
Assistant General Manager in Training, EX
Mister Car Wash
Lubbock, TX
We are hiring for an Assistant General Manager in Training (AGMIT) -- this accelerated development program is designed to prepare you for the Assistant General Manager position. This is an…
Added 12 mins ago
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Anthropologie Assistant Department Manager
Anthropologie
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- From $19 USD / hour
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager
Added 16 mins ago
Self-Checkout Attendant
Festival Foods
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…clean and orderly checkout area while delivering excellent customer…
Added 22 mins ago
Building Manager
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Vehicle discount program for employees and family members and management leases
Added 26 mins ago
Building Manager
Ford Global
Manteca, CA
Vehicle discount program for employees and family members and management leases
Added 31 mins ago
C
Program Manager B-52 (WBD) - (Part-Time) - 01.3.11
Credence
Tinker Air Force Base, OK
- Part-time
Credence has an immediate need for a part-time Program Manager B-52 (WBD) at the senior level who will be primarily responsible for supporting the B-52 Stratofortress Division (AFLCMC WBD)…
Added 39 mins ago
Baker
Tim Hortons
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Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Baker
Tim Hortons
Westerville, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Baker
Tim Hortons
Columbus, OH
Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product…
Added 39 mins ago
Petroleum Construction Lead - Sign-On Bonus – $5,000
OWL Services
Raleigh, NC · Youngsville, NC · Roanoke Rapids, NC · Winston-Salem, NC · Durham, NC · Henderson, NC · Greenville, NC · Wilmington, NC · Fayetteville, NC · Charlotte, NC · Goldsboro, NC · Greensboro, NC
OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its…
Added 40 mins ago
General Foreman/Construction Manager | Fast Hiring | Great Opportunity
Aerotek
Fremont, CA
…days a week (additional $500 a week) Summary The Construction Manager is responsible for leading on-site construction activities, ensuring tracker systems and associated scopes are…
Added 42 mins ago
D
Assistant Manager(07108) - 2317 SW 336th Street
Domino's
Federal Way, WA
- $19.5 to $23.5 USD / hour
…importance. We are currently hiring LEADERS to join our GMiT (General Manager in Training)…

Stanton Optical

Doctor's Technician

Springfield, MO, United States

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Job details

Experience: You have 2+ years of experience delivering outstanding customer service to patients and/or customers.
Posting language: English
Posted: Nov 3, 2026

Original job description

Reports to: Store (Brand) Manager

Location: On-site Store Location

Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor’s Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.

About us:

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.

• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.

• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.

• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.

• Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

Why join our winning team?

We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.
We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
Paid time off that increases with seniority
Professional development and promotion opportunities
Employee recognition programs
Employee Assistance Program (EAP)
Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
We offer competitive variable compensation opportunities and commission on sales.
Work with an amazing team!

Duties & Responsibilities:

• Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.

• Foster a strong partnership between the retail team and professional services.

• Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.

• Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.

• Ensure brand standards by performing basic housekeeping duties when necessary.

• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.

• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.

• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.

• Other duties as assigned and required

Key Qualifications

You have an associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.

• You have 2+ years of experience delivering outstanding customer service to patients and/or customers.

• You have the skills necessary to communicate effectively with a diverse group of people.

• You implement active listening, build rapport, and empathize with the patients.

• You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.

• You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.

• You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.

• You have a passion for customer satisfaction and maintain a positive demeanor.

Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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More about this job

Skills

Respond to customers' inquiries
Sales
Housekeeping
Regulatory compliance
Customer service
Active listening
Problem solving
Multitask

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