Jobs in the United States

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Senior Sales Specialist - Immunohistochemistry
Leica Microsystems Inc.
Minneapolis, MN
…strategic revenue growth and market share expansion through advanced territory planning, ownership of complex customer opportunities, and leadership of cross-functional commercial…
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Biopharma Business Development Manager
Beckman Coulter, Inc.
Boston, MA · San Francisco, CA · Newark, NJ · Cambridge, MA · Parsippany, NJ · Raleigh, NC · Philadelphia, PA · San Diego, CA
The Biopharma Business Development Manager is responsible for driving strategic sales growth across biopharma customers by shaping account strategy around customer priorities in process…
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Field Service Engineer - Cincinnati, OH
Beckman Coulter, Inc.
Cincinnati, OH
- $34 to $38 USD / hour
This position reports to the Field Service Manager and is part of the CD Ohio Valley District located in Greater Columbus, Dayton and Cincinnati Areas and will be home based in the…
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Material Program Manager Financial Lead - Tucson, AZ
RTX
United States
…background in Supply Chain Management to fill a critical Material Program Manager (MPM) role supporting the Land Warfare/Air Defense Product Line. The MPM is the single point of contact…
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Program Quality Manager, 30K Commercial Engines (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
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Senior Manager, Data Conversion & Migration
RTX
Remote, United States
We are seeking a Data Conversion/Migration Manager to lead the execution of data conversion and migration activities as part of RTX’s enterprise SAP S/4HANA transformation program. This…
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Customer Success Associate
RTX
Remote, United States
Typically requires a Bachelor's degree and a minimum of 8 years of relevant experience, or an Advanced Degree and a minimum of 5 years of relevant experience.
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Senior Technical Project Manager/Ontologist
RTX
Remote, United States
…and a minimum of 10 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 7 years of…
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Senior Technical Project Manager
RTX
United States
As a Senior Technical Project Manager, Data & AI Delivery, you will drive the development and deployment of enterprise data and AI products across RTX corporate functions. Reporting to the…
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Section Manager - Whole Life Engineering (Onsite)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
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RTX I4.0 Senior Ignition Developer
RTX
Remote, United States
Typically requires: A University Degree or equivalent experience and minimum 12 years prior relevant experience, or An Advanced Degree in a related field and minimum 10 years experience
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I4.0 Technical Product Owner
RTX
Remote, United States
Typically requires: A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience.
Added just now
Senior Manager - Learning Facilitator (Remote)
RTX
Remote, United States
The Senior Manager, Learning Delivery supports the RTX Learning and Development (L&D) organization enabling the career development of RTX’s 185,000+ employees. This role is responsible for…
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Associate Director, Supply Chain
RTX
United States
Experience as a senior Material Program Manager, with a proven track record of driving program success.
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Senior Systems Engineer - Air Combat Training (ONSITE)
RTX
United States
Collins Aerospace, an RTX company, is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and…
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Director, Global Employee Communities (Remote)
RTX
Remote, United States
Typically requires a University Degree or equivalent experience and minimum 14 years prior relevant experience or an Advanced Degree in a related field and minimum 12 years’ experience.
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Principal Engineer, Project Engineering (Hybrid)
RTX
United States
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 1 min ago
O
Senior Principal Technical Program Manager
Oracle
Nashville, TN
- $114,600 to $234,600 USD / year
…Establishes scope and milestones for each aspect of a technical program, aligning to the broader program plan and company strategies and goals, managing efforts between cross-functional…
Added 1 min ago
O
Principal Program Manager
Oracle
Nashville, TN
- $90,100 to $209,500 USD / year
We are looking for a Principal Technical Program Manager (TPM) to lead cross-functional programs focused on Network Automation, Monitoring, and Operational Excellence for OCI GPU…
Added 1 min ago
CH
Operations Manager
CVS Health
Cleveland, OH
- $19 to $29 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 1 min ago
CH
Operations Manager
CVS Health
Glendale, AZ
- $20.15 to $34.15 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 1 min ago
CH
Telepharmacy Technician
CVS Health
Sedona, AZ
- $17.15 to $27.15 USD / hour
Added 1 min ago
CH
Telepharmacy Technician
CVS Health
Sedona, AZ
- $17.15 to $27.15 USD / hour
Added 1 min ago
CH
Operations Manager
CVS Health
Austin, TX
- $18 to $28 USD / hour
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 1 min ago
Assistant Research Scientist, Joint Microscopy Laboratory
Texas A&M University Health Science Center
Bryan, TX
…Joint Microscopy Laboratory (JML) by applying expertise in advanced microscopy techniques, data acquisition, and image analysis. Responsibilities include supporting research projects…

Stanton Optical

Clinical Services Manager

Santa Fe, NM, United States

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Job details

Experience: At least 1 year of retail management experience or experience in a clinical leadership role.
Posting language: English
Posted: Nov 9, 2026

Original job description

Clinical Services Manager

Reports to: Brand Manager

Location: On-site store location

Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.

About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores’ goals and support the stores’ operational and sales goals.

Goals include:

Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
Provide supervision, direction and guidance to the Doctor’s Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements, and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
Ensure store brand standards by performing basic housekeeping duties when necessary.
Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:

At least 1 year of retail management experience or experience in a clinical leadership role.
An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Strong communication skills and ability to work in a fast-paced, team environment.
Passion for exceptional customer/patient care and a willingness to mentor and train others.
Flexibility to adapt to changing business and schedule requirements.
Knowledge of MS Word, Google Docs, and other basic office tools.
Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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