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Added 1 min ago
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Project Manager
TEKsystems
Charleston, SC
- $75 to $85 USD / hour
DescriptionThe Project Manager plays a key role in ensuring operational readiness for our client's clinical expansion initiatives, including new clinics, pediatric expansion projects, the…
Added 1 min ago
T
Epic Radiant Analyst (Ex-Epic)
TEKsystems
Dallas, TX
- $85 to $95 USD / hour
…an analyst looking for long-term engagement, as the hiring manager has a proven track record of extending high-performing consultants and identifying additional projects to keep strong…
Added 2 mins ago
VH
Administrative Officer
Veterans Health Administration
Wichita, KS
- $50,460 to $80,243 USD / year
…Methodology. This position is responsible for overall coordination and management of administrative services performance management…
Added 2 mins ago
VH
Secretary (OA)
Veterans Health Administration
Wichita, KS
- $50,460 to $72,644 USD / year
Gathers and edits management information from VA sources, applying knowledge of its organizational structure. Reviews correspondence identifies matters requiring supervisory attention or…
Added 2 mins ago
FA
Management and Program Assistant
Federal Aviation Administration
Fairbanks, AK
- $61,984 to $92,980 USD / year
Assists Office Manager and Frontline Management Team, as well as the Administrative Officer, in day-to-day operations, and may act as a lead for other support staff to coordinate multiple…
Added 2 mins ago
IH
Nurse (Public Health)
Indian Health Service
Pinon, AZ · Chinle, AZ · Tsaile, AZ
- $79,426 to $127,725 USD / year
The Hiring Manager/Selecting Official may elect to utilize an available flexibility wherein applicants who are actively completing a required professional training program and are expected…
Added 3 mins ago
Engineering Manager, Order Platform Checkout
DoorDash USA
NY
DoorDash is looking for an Engineering Manager with a strong platform mindset to lead the Order Platform Checkout team. This team’s mission is to deliver reliable, feature-rich, and…
Added 3 mins ago
Urban Forester
University of South Carolina
SC
As a working manager, administers and continuously improves the campus urban forest program. Assesses campus trees for health, structural condition, pest and disease concerns, and risk;…
Added 5 mins ago
VH
Medical Support Assistant
Veterans Health Administration
Tucson, AZ
- $45,239 to $58,811 USD / year
…requires a practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic…
Added 5 mins ago
VH
Lead Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Madison, WI
- $73,323 to $95,322 USD / year
…and instrumentation (Re-useable Medical Equipment). Provides information to management officials concerning performance issues, assignment changes and task completion.…
Added 5 mins ago
AE
Accounting Clerk
Air Education and Training Command
Lackland AFB, TX
- $18 USD / hour
Performs various management support functions to include preparing general correspondence and budget submissions. Processes all purchase orders and receiving reports in internet-based…
Added 5 mins ago
VH
Advanced Medical Support Assistant
Veterans Health Administration
Hemet, CA · March AFB, CA · Redlands, CA
- $56,247 to $73,121 USD / year
The AMSA is responsible for preparing paperwork requested by the Veteran and/ or PCP. Coordinate's information exchange/obtains medical records for co-managed patients. The PACT AMSA…
Added 5 mins ago
VH
Lead Medical Support Assistant
Veterans Health Administration
Redlands, CA
- $62,504 to $81,257 USD / year
…work, assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary…
Added 8 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Los Angeles, CA
- $56,247 to $73,121 USD / year
Coordinate information and actions related to patient care and services
Added 8 mins ago
VH
Program Specialist
Veterans Health Administration
Marion, IL
- $61,722 to $80,243 USD / year
Serves as the principal advisor to personnel on administrative management program issues.
Added 8 mins ago
AE
HUMAN RESOURCES ASSISTANT (MILITARY/OA)
Air Education and Training Command
Fort Sam Houston, TX
- $46,076 to $59,898 USD / year
The primary purpose of this position is to: serve as program manager and technical specialist for the Military Personnel Section (MPS) personnel programs.
Added 8 mins ago
US
Recreation Aid (Lifeguard) NF-01
United States Army Installation Management Command
Fort Campbell, TN · Fort Campbell, KY
- $15 to $17 USD / hour
Serves as a lifeguard for indoor and outdoor pools and works under the direction of the Installation Aquatics Program Manager. Employs safety rules for the protection of the pool guests. |…
Added 8 mins ago
VH
Health Science Specialist
Veterans Health Administration
White River Junction, VT
- $101,375 to $131,790 USD / year
Provides guidance and technical assistance to education staff across NCPTSD regarding project management, educational product development, scientific content, and Section 508 accessibility…
Added 8 mins ago
VH
Medical Records Admintrator Specialist
Veterans Health Administration
Los Angeles, CA
- $71,957 to $113,185 USD / year
Medical Records Administration Specialists in VHA perform work concerned with the management of a health record program or the provision of services related to medical record…
Added 8 mins ago
AN
SURFACE MAINTENANCE MECHANIC
Army National Guard Units
Colchester, VT
- $29 to $39 USD / hour
…manuals, lubrication orders, maintenance bulletins, regulations or management…
Added 11 mins ago
UM
EXPERIENCE SPECIALIST NF-2 (NORTHERN MARINE MARTS AND FUEL STATIONS INCLUDES SOI) $500 HIRING BONUS
U.S. Marine Corps
Oceanside, CA
- $21 USD / hour
Assists Store Manager in operations of a retail activity. May oversee operation of a small retail activity with 1-3 employees. Assists and services customers with location, selection and…
Added 11 mins ago
VH
Medical Records Technician (HIT)
Veterans Health Administration
Los Angeles, CA
- $58,827 to $76,476 USD / year
…Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health…
Added 11 mins ago
VH
Medical Support Assistant (Advanced) - Enrollment/Eligibility & Registration
Veterans Health Administration
Las Cruces, NM
- $45,409 to $59,031 USD / year
…guidance to service and facility leadership. He/she supports the management information components of all health eligibility related programs within the HCS. This includes not only entering…
Added 11 mins ago
UM
SALES ASSOCIATE NF-1 (NORTHERN MARINE MARTS, AND FUEL STATIONS INCLUDES SOI)
U.S. Marine Corps
Oceanside, CA
- $17 USD / hour
…change, bags or wraps merchandise and completes related sales records. Responsible for assigned change fund. Assists in inventories, ensures proper accountability and security of assigned…
Added 11 mins ago
AN
SURFACE MAINTENANCE MECHANIC
Army National Guard Units
Jericho, VT
- $29 to $39 USD / hour
…manuals, lubrication orders, maintenance bulletins, regulations or management…

Stanton Optical

Clinical Services Manager

Gresham, OR, United States

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Job details

Experience: At least 1 year of retail management experience or experience in a clinical leadership role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Clinical Services Manager

Reports to: Brand Manager

Location: On-site store location

Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.

About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores’ goals and support the stores’ operational and sales goals.

Goals include:

Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
Provide supervision, direction and guidance to the Doctor’s Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements, and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
Ensure store brand standards by performing basic housekeeping duties when necessary.
Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:

At least 1 year of retail management experience or experience in a clinical leadership role.
An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Strong communication skills and ability to work in a fast-paced, team environment.
Passion for exceptional customer/patient care and a willingness to mentor and train others.
Flexibility to adapt to changing business and schedule requirements.
Knowledge of MS Word, Google Docs, and other basic office tools.
Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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More about this job

Skills

Sales
Sales targets
Provide information
Customer service
Troubleshooting
Confidentiality
Regulatory compliance
Housekeeping
Communication skills
Patient care
Microsoft Word
Google Docs

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