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Added 2 mins ago
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Part-Time Sales Lead - Famous Footwear
Famous Footwear
MESA, AZ
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 4 mins ago
Trading Services Associate I
JPMC page
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As a FICC Trade Support Associate in the Investment Products Middle Office, you will manage end-to-end trade processes, support platform operations, and ensure timely settlements. Your deep…
Added 5 mins ago
Specialist Charge Revenue Integrity (Surgery Coding) - Remote
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Livonia, MI
Associate’s degree in healthcare, business administration, finance, accounting, or related field or equivalent experience considered in lieu of degree.
Added 6 mins ago
Manufacturing Associate 1
Hyperion Materials & Technologies
Columbus, OH
The Manufacturing Associate I is responsible for safely operating a variety of manufacturing equipment to produce super-abrasive and related products while meeting quality, productivity,…
Added 7 mins ago
A
Cybersecurity Manager - Utilities Industry
Accenture
Bentonville, AR
- $94,400 to $293,800 USD / year
…providers. We help organizations build resilience, protect their operations, and enable growth in a secure digital…
Added 7 mins ago
Epic Payer Platform Lead
Accenture
Bentonville, AR
…offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over…
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Technology Delivery Lead - Energy
Accenture
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…domains, including: Subsurface, Wells & Drilling, Production Operations, Reservoir & Asset Management, Energy Data Management, Capital Projects, and…
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Warehouse Shipping Associate - (Pharma/GMP)
Clinigen
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Partners with other members of the Operations Department to address and resolve concerns prior to shipment
Added 12 mins ago
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Retail Sales Associate – Part Time
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Added 12 mins ago
Restaurant Manager
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Venice, FL
As a Restaurant Associate Manager, you’ll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business…
Added 13 mins ago
Retail Warehouse Associate
Best Buy
Louisville, KY
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…
Added 16 mins ago
PT
Part-Time Recreation & Event Setup Associate
PRIME TALENT SOLUTIONS LLC
Beaumont, CA
- $20 to $21 USD / hour
- Part-time
…for activities, assist residents, and support daily community operations. This is a physically active role requiring frequent movement of tables, chairs, and event…
Added 22 mins ago
WS
(USA) Stocking 2 Coach, Non-Complex, Management
Wal-Mart Stores East, LP
OH
- $65,000 to $100,000 USD / year
…collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change…
Added 22 mins ago
MF
Seasonal Merchandiser / Fulfillment Associate
Minnesota Fine Wines & Spirits LLC
United States
- $16.43 to $23 USD / hour
…will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part-time and full-time positions generally focus on…
Added 25 mins ago
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Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added 25 mins ago
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You'll report to the Associate Director of Operations and be directly accountable for client performance, relationships, and retention.
Added 25 mins ago
Meta Ads Specialist
Clients Blackbox, Inc.
Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added 25 mins ago
Meta Ads Specialist
Clients Blackbox, Inc.
Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added 25 mins ago
Meta Ads Specialist
Clients Blackbox, Inc.
Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added 25 mins ago
Meta Ads Specialist
Clients Blackbox, Inc.
Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added 25 mins ago
Meta Ads Specialist
Clients Blackbox, Inc.
Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added 25 mins ago
Meta Ads Specialist
Clients Blackbox, Inc.
Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added 25 mins ago
Meta Ads Specialist
Clients Blackbox, Inc.
Remote, United States
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.

Stanton Optical

Clinical Services Manager

Gresham, OR, United States

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Job details

Experience: At least 1 year of retail management experience or experience in a clinical leadership role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Clinical Services Manager

Reports to: Brand Manager

Location: On-site store location

Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.

About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores’ goals and support the stores’ operational and sales goals.

Goals include:

Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
Provide supervision, direction and guidance to the Doctor’s Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements, and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
Ensure store brand standards by performing basic housekeeping duties when necessary.
Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:

At least 1 year of retail management experience or experience in a clinical leadership role.
An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Strong communication skills and ability to work in a fast-paced, team environment.
Passion for exceptional customer/patient care and a willingness to mentor and train others.
Flexibility to adapt to changing business and schedule requirements.
Knowledge of MS Word, Google Docs, and other basic office tools.
Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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More about this job

Skills

Sales
Sales targets
Provide information
Customer service
Troubleshooting
Confidentiality
Regulatory compliance
Housekeeping
Communication skills
Patient care
Microsoft Word
Google Docs

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