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Cart Runner (Part-Time)
Festival Foods
Neenah, WI
- Part-time
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership…
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Xfinity Sales Associate Blufox Mobile- Delray Beach Atlantic
Blufox Mobile
Delray Beach, FL
· Internal promotions to Lead Sales Associate, Senior Lead, Assistant Manager, and Store Manager
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Store Manager (Store 3174)
Gamestop
Sheboygan Falls, WI
The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell,…
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Senior Manager, Health & Wellness
Chobani
Frisco, TX
The Senior Manager, Health & Wellness will focus on the day-to-day management of U.S. health and insurance programs and will participate in the design and development of the future benefits…
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GA
Physical Therapist (PT)
Genesis Administrative Services
Pittsfield, MA
- $46 to $60 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
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GA
Occupational Therapy Assistant (COTA)
Genesis Administrative Services
Pittsfield, MA
- $32 to $40 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
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GA
Occupational Therapist (OT)
Genesis Administrative Services
Pittsfield, MA
- $40 to $48 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
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GA
Physical Therapist (PT)
Genesis Administrative Services
New Bedford, MA
- $46 to $55 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added just now
GA
Physical Therapist (PT)
Genesis Administrative Services
New Bedford, MA
- $46 to $55 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added just now
GA
Physical Therapist (PT)
Genesis Administrative Services
Great Barrington, MA
- $46 to $55 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added just now
GA
Physical Therapy Assistant (PTA)
Genesis Administrative Services
Greenfield, MA
- $32 to $40 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added just now
GA
Occupational Therapy Assistant (COTA)
Genesis Administrative Services
Bourne, MA
- $32 to $40 USD / hour
Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
Added 1 min ago
Senior Operations Manager
Metro Supply Chain Holdings USA Inc
Monroe, OH
Partners with the IC Manager, Safety/Sanitation Manager, Site Engineer and to ensure they receive the support needed
Added 1 min ago
NA
Vehicle Supply Technician - Ambulance Fleet
Northwest Ambulance
Fife, WA
- $22 USD / hour
Northwest Ambulance is seeking detail-oriented, reliable team members for our Support Services department. The role of VST keeps our organization running behind the scenes - from managing…
Added 1 min ago
Clinical Engineering, Business Office Coordinator
Endeavor Health Clinical Operations
United States
Provides system-wide HTM logistical support for clinical-customer requests, procurement of parts and services, invoice management, and clerical support / data entry supporting the service…
Added 1 min ago
Senior Principal Quality Engineer
Long Wave Inc.
Remote, United States
Long Wave Inc. is seeking a Senior Principal Quality Engineer – Program Quality Assurance (PRQA) to support program execution, contractual quality compliance, and Quality Management System…
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Digital Program Manager
GE Gas Turbines (Greenville) L.L.C.
Remote, United States
Support execution of digital programs across Gas Power Global Supply Chain, including ERP deployments, planning platforms, and manufacturing orchestration rollouts. This role owns program…
Added 1 min ago
CH
Social Worker - Part Time
Crescent Hospice
Bluffton, SC
- $31 to $33 USD / hour
- Part-time
…and their families. You'll provide counseling and guidance to support their emotional well-being and coping capacity. Your efforts will make a profound difference in their lives during…
Added 1 min ago
CC
Roofing Project Manager
CentiMark Corporation
Monroe, NC
- $60,000 USD / year
CentiMark Corporation, the national leader in the commercial roofing industry, has an exceptional opportunity for an experienced Roofing Project Manager in Monroe, NC.
Added 2 mins ago
AC
Communications Manager
Aston Carter
Saint Paul, MN
- $40.87 to $45.67 USD / hour
We are seeking an experienced Communications Manager to lead and execute internal communications initiatives for a growing organization in the engineering and technical services industry.…
Added 2 mins ago
AC
Planning Manager
Aston Carter
Riverside, CA
- $126,000 to $140,000 USD / year
…capacity, inventory, lead times, and operational constraints to support reliable customer deliveries while driving continuous improvement in planning…
Added 2 mins ago
DS
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- $70,000 to $76,000 USD / year
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Added 2 mins ago
Senior Manager - Space Systems Engineering Department
The Boeing Company
El Segundo, CA
…engineering leader to serve as the Senior Systems Engineering Manager for the Space Systems Engineering Department. This is an on-site role based out of El Segundo, CA. This Department…
Added 2 mins ago
Aeronautical Systems Integration & Test (ASIT); Test Capability Integrator (Associate or Mid-Level)
The Boeing Company
Berkeley, MO
…and process improvement, and be successful working in a multi-program environment. They will support the development of solutions to a wide range of complex problems that require ingenuity…
Added 2 mins ago
Operations Warehouse Manager
Boeing Distribution, Inc.
Coppell, TX
Boeing Global Services (BGS), Distribution Business, is looking for a dynamic Operations Warehouse Manager for our Coppell, TX location.

Stanton Optical

Clinical Services Manager

West Fargo, ND, United States

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Job details

Experience: At least 1 year of retail management experience or experience in a clinical leadership role.
Posting language: English
Posted: Nov 5, 2026

Original job description

Clinical Services Manager

Reports to: Brand Manager

Location: On-site store location

Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.

About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores’ goals and support the stores’ operational and sales goals.

Goals include:

Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
Provide supervision, direction and guidance to the Doctor’s Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements, and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
Ensure store brand standards by performing basic housekeeping duties when necessary.
Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:

At least 1 year of retail management experience or experience in a clinical leadership role.
An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Strong communication skills and ability to work in a fast-paced, team environment.
Passion for exceptional customer/patient care and a willingness to mentor and train others.
Flexibility to adapt to changing business and schedule requirements.
Knowledge of MS Word, Google Docs, and other basic office tools.
Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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More about this job

Skills

Sales
Sales targets
Provide information
Customer service
Troubleshooting
Confidentiality
Regulatory compliance
Housekeeping
Communication skills
Patient care
Microsoft Word
Google Docs

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