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FM
Registered Nurse Part Time
Fresenius Medical Care
Greenville, NC
- Part-time
…service philosophy. Adheres to the Organization Compliance Program, including following all regulatory and Organization policy…
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W
Human Resources
Walmart
CHAPEL HILL, NC
- $20 to $33 USD / hour
Human Resource associates assist leadership with associate recruitment, hiring, staffing, development, succession planning, scheduling, attendance, and performance needs by identifying and…
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Disability Call Center Supervisor
MetLife
Cary, NC
Monitor associate calls and provide feedback on quality of information, quality of interaction and following appropriate procedures.
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BH
Early Childhood Teacher
Bright Horizons
Cary, NC
- $19 to $23.2 USD / hour
College-level coursework in early childhood education, CDA, or an associate or bachelor’s degree in early education or related field is preferred
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Conversion
Elkay
Cary, NC
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W
Checkout Team Associate
Walmart
FAYETTEVILLE, NC
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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Front End Service Team Associate
Walmart
FAYETTEVILLE, NC
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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CG
ROUTE DRIVER - UTILITY (FULL TIME)
Compass Group, North America
Fayetteville, NC
- $22.5 to $25 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…
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Maintenance Technician
CBRE
Fayetteville, NC
Associate’s or higher degree from a vocational school or college with a focus in the mechanical or electrical field.
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CG
JANITOR (FULL TIME AND PART TIME)
Compass Group, North America
Wilmington, NC
- $17.5 USD / hour
- Full-time
- Part-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
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CG
TRASH TECHNICIAN (FULL TIME)
Compass Group, North America
Wilmington, NC
- $18 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
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CG
ORDER BUILDER (PART TIME)
Compass Group, North America
Wilmington, NC
- $16 USD / hour
- Part-time
Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…
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CG
FLOOR TECHNICIAN (FULL TIME)
Compass Group, North America
Wilmington, NC
- $18.5 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
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CG
JANITOR (FULL TIME)
Compass Group, North America
DURHAM, NC
- $16.46 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
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CG
SHIFT SUPERVISOR (PART TIME)
Compass Group, North America
DURHAM, NC
- $18 USD / hour
- Part-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
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W
Stocking 1 Coach
Walmart
DURHAM, NC
- $65,000 to $100,000 USD / year
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Checkout Team Associate
Walmart
GREENSBORO, NC
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
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Assistant/Associate Professor - Nursing
North Carolina Agriculture & Technical State Unive
Greensboro, NC
…Agricultural and Technical State University, is seeking an assistant/associate professor whose teaching and scholarly research agenda is focused on Health Equity/Health Disparities with…
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Assistant/Associate - Communication Sciences and Disorders
North Carolina Agriculture & Technical State Unive
Greensboro, NC
…Communication Sciences and Disorders ( CSD ) at the Assistant or Associate Professor rank. The primary responsibilities for this position include delivering high-quality undergraduate…
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Assistant Professor - Nursing
North Carolina Agriculture & Technical State Unive
Greensboro, NC
…Agricultural and Technical State University, is seeking an assistant/associate professor whose teaching and scholarly research agenda is within nursing. Teaching will focus on community…
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CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group, North America
Greensboro, NC
Bachelor’s degree in Culinary Arts, or an associate degree in Culinary Arts with seven years of progressive food service management experience. Extensive relevant experience may substitute…
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BM
Warehouse Associate I
Benjamin Moore & Co
Lewisville, TX
- $19.6 to $25.9 USD / hour
Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment…
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TU
Store Inspection Specialist
TESOLIFE US INC
Flushing, NY
- $28 to $30 USD / hour
Education: Associate degree or above; retail, operations management, or a related field preferred.
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Care Manager, Telephonic Nurse
CenterWell
Raleigh, NC
…competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also…
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Channel Development Lead
Humana
Raleigh, NC
The Channel Development Lead is responsible for driving sales program effectiveness through strategic planning, operational excellence, and data-driven decision-making. This role develops…

Stanton Optical

Clinical Services Manager

Smyrna, GA, United States

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Job details

Experience: At least 1 year of retail management experience or experience in a clinical leadership role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Clinical Services Manager

Reports to: Brand Manager

Location: On-site store location

Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.

About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores’ goals and support the stores’ operational and sales goals.

Goals include:

Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
Provide supervision, direction and guidance to the Doctor’s Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements, and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
Ensure store brand standards by performing basic housekeeping duties when necessary.
Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:

At least 1 year of retail management experience or experience in a clinical leadership role.
An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Strong communication skills and ability to work in a fast-paced, team environment.
Passion for exceptional customer/patient care and a willingness to mentor and train others.
Flexibility to adapt to changing business and schedule requirements.
Knowledge of MS Word, Google Docs, and other basic office tools.
Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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