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Retail Part Time Sr. Store Associate
The ODP Group
Rockford, IL
- Part-time
As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their…
Added 4 mins ago
Retail Store Associate (Seasonal)
The ODP Group
Odessa, TX
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and…
Added 5 mins ago
PA
Stock Associate
Parts Authority
Queens Village, NY
- $17 USD / hour
The Stock Associate is responsible for stocking items on the shelves and ensuring the neat, orderly condition of the store. We only want dynamic, career-minded people who are willing to…
Added 6 mins ago
Retail Warehouse Associate
Best Buy
Lakewood, CO
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…
Added 6 mins ago
Retail Warehouse Associate
Best Buy
Golden, CO
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…
Added 6 mins ago
Retail Warehouse Associate
Best Buy
Oklahoma City, OK
As a Retail Warehouse Associate, you’ll help us create great shopping experiences by keeping our sales floor stocked and preparing online orders to be shipped to customers’ homes. This…
Added 7 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Vernal, UT
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 7 mins ago
VI
Retail Sales Associate- Seasonal
Vuori, Inc
Palm Beach Gardens, FL
- $15 to $17 USD / hour
The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic…
Added 8 mins ago
TA
Senior Sales Associate - Full Time
The Aubuchon Company
Bristol, NH
- $16 to $18 USD / hour
- Full-time
The Senior Sales Associate serves as a team lead within the store, supporting daily operations, customer service excellence, and team development. This role builds on foundational store…
Added 9 mins ago
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Customer Service Associate
Walgreens
MARINETTE, WI
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate - Temporary
Walgreens
APPLETON, WI
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Customer Service Associate
Walgreens
APPLETON, WI
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
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Pharmacy Customer Service Associate
Walgreens
APPLETON, WI
- $16 to $20 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
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Pharmacy Customer Service Associate
Walgreens
ANACORTES, WA
- $18.13 to $21.5 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Pharmacy Customer Service Associate
Walgreens
SEATTLE, WA
- $21.3 to $26 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Customer Service Associate - Temporary
Walgreens
VIRGINIA BEACH, VA
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Customer Service Associate - Temporary
Walgreens
NEWPORT NEWS, VA
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate
Walgreens
BRATTLEBORO, VT
- $16.5 to $20.5 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate - Temporary
Walgreens
KAYSVILLE, UT
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Customer Service Associate
Walgreens
LEAGUE CITY, TX
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
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Customer Service Associate - Temporary
Walgreens
FRISCO, TX
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
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Pharmacy Customer Service Associate
Walgreens
SAN ANTONIO, TX
- $16 to $20 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Customer Service Associate - Temporary
Walgreens
KYLE, TX
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Customer Service Associate - Temporary
Walgreens
EL PASO, TX
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 9 mins ago
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Pharmacy Customer Service Associate
Walgreens
SHERMAN, TX
- $16 to $20 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…

Stanton Optical

Clinical Services Manager

Boiling Springs, SC, United States

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Job details

Experience: At least 1 year of retail management experience or experience in a clinical leadership role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Clinical Services Manager

Reports to: Brand Manager

Location: On-site store location

Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.

About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores’ goals and support the stores’ operational and sales goals.

Goals include:

Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
Provide supervision, direction and guidance to the Doctor’s Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements, and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
Ensure store brand standards by performing basic housekeeping duties when necessary.
Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:

At least 1 year of retail management experience or experience in a clinical leadership role.
An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Strong communication skills and ability to work in a fast-paced, team environment.
Passion for exceptional customer/patient care and a willingness to mentor and train others.
Flexibility to adapt to changing business and schedule requirements.
Knowledge of MS Word, Google Docs, and other basic office tools.
Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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More about this job

Skills

Sales
Sales targets
Provide information
Customer service
Troubleshooting
Confidentiality
Regulatory compliance
Housekeeping
Communication skills
Patient care
Microsoft Word
Google Docs

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