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Case Manager, Financial Assistance
Cook Inlet Tribal Council Inc.
Anchorage, AK
- $21.5 to $37.75 USD / hour
Administer supportive services according to program policy, procedure, and budget guidelines.
Added just now
YO
Welcome Center Associate - Northwest
YMCA of Silicon Valley
Cupertino, CA
- $20 to $22.5 USD / hour
The Welcome Center Associate is responsible for providing prompt, courteous and accurate service to the public, members and YMCA employees over the phone and in person. This includes…
Added 1 min ago
Store Crew
7-Eleven
Algood, TN
Excellence in cash handling, fuel transactions, and promoting our rewards loyalty program.
Added 1 min ago
W
Meat/Produce Team Associate
Walmart
UNICOI, TN
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
W
Food/Consumables Team Associate
Walmart
SWEETWATER, TN
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
W
General Merchandise Team Associate
Walmart
FAYETTEVILLE, TN
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
W
Meat/Produce Team Associate
Walmart
COVINGTON, TN
- $15 to $28 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
W
Auto Care Center Technician
Walmart
ELIZABETHTON, TN
- $17 to $30 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
W
Auto Care Center Team Associate
Walmart
ELIZABETHTON, TN
- $14 to $27 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
W
Entertainment Team Associate
Walmart
CLINTON, TN
- $14 to $27 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
HF
Retail Sales Manager
Harbor Freight Tools
Mc Minnville, TN
- $24.25 to $26.68 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 1 min ago
CG
FLOOR TECHNICIAN (FULL TIME)
Compass Group, North America
Elizabethton, TN
- $15 USD / hour
- Full-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 1 min ago
RN / Registered Nurse - Home Health - $5K Sign On Bonus
BrightSpring Health Services
UNICOI, TN
Registered Nursing Degree (Associate or Bachelor) from an accredited college of nursing with current unrestricted registration and license in the applicable state is required
Added 1 min ago
Patient Care Tech Behavioral Health
Ascension Health
Sparta, TN
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
CG
HOUSEKEEPER (FULL AND PART TIME)
Compass Group, North America
Elizabethton, TN
- $13 USD / hour
- Part-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 1 min ago
Maintenance Planner
Nuclear Fuel Services
Jonesborough, TN
Associate’s degree or equivalent two (2) technical education, equivalent experience will be considered.
Added 1 min ago
W
Auto Care Center Team Associate
Walmart
NEWPORT, TN
- $14 to $27 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
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Auto Care Center Team Associate
Walmart
JEFFERSON CITY, TN
- $14 to $27 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
CG
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)
Compass Group, North America
Powell, TN
- $16 to $17 USD / hour
- Full-time
- Part-time
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft…
Added 1 min ago
B
Retail Front End Supervisor - Full-Time
Burlington
Hixson, TN
- $16 to $18 USD / hour
- Full-time
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability…
Added 1 min ago
W
Auto Care Center Service Writer
Walmart
BARTLETT, TN
- $15 to $28 USD / hour
…is a rewarding place to work with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
W
Deli/Bakery Team Associate
Walmart
GREENEVILLE, TN
- $16 to $29 USD / hour
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 1 min ago
CG
COOK (FULL TIME)
Compass Group, North America
Greeneville, TN
- $14 to $15 USD / hour
- Full-time
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Added 1 min ago
Certified Medical Assistant Cardiology
Ascension Health
Gallatin, TN
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added 1 min ago
Restaurant Crew
7-Eleven
Crossville, TN
…pride in providing exceptional customer service? The Restaurant Associate is an entry level opportunity that is responsible for providing prompt, efficient, safe, and courteous quality food…

Stanton Optical

Clinical Services Manager

Greensboro, NC, United States

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Job details

Experience: At least 1 year of retail management experience or experience in a clinical leadership role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Clinical Services Manager

Reports to: Brand Manager

Location: On-site store location

Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.

About us: Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores’ goals and support the stores’ operational and sales goals.

Goals include:

Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
Provide supervision, direction and guidance to the Doctor’s Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements, and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
Ensure store brand standards by performing basic housekeeping duties when necessary.
Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:

At least 1 year of retail management experience or experience in a clinical leadership role.
An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
Strong communication skills and ability to work in a fast-paced, team environment.
Passion for exceptional customer/patient care and a willingness to mentor and train others.
Flexibility to adapt to changing business and schedule requirements.
Knowledge of MS Word, Google Docs, and other basic office tools.
Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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